New
#1
New Dell System Crashes Galore
I have an XPS 8100 I just got two months ago. It has had problems with crashing from day one. I have been on the phone with the wonderful customer service of Dell, located somewhere in India, several times. I say wonderful very sarcastically.
First they sent me a new graphics card that has not helped. Then they told me it has to be software or OS related. So, I reinstalled from my OS and started installing programs slowly one by one. Then I installed Firefox... everything is fine.... World of Warcraft... everthing is fine.... itunes... BAM the crashes come back. I am not sure what is causing my BSODs, which to me are more like SNAP, black screen, reboot, request safe mode screen. It seems to happen any time completely randomly, no overheating, fans going crazy just a silent blackout, and then restarting.
Can someone please help me out, I will attempt to attach my dump file.