| Windows 7: A serious unknown error |
23 Jun 2010
|
#1 | | Windows 7 Home Premium 64-bit |
A serious unknown error I bought my computer less than a year ago from Best Buy and after 30 days I bought it I notice serious lag, sound crackling, and sound buzzing at the same time. This happens when I am playing "demanding" games suchs as fallout 3, crysis, call of duty 4, bad company 2 etc.., though it happens more in game than the other and it sometimes happen when I am just listening to music. When I go into event logs, there is no log on the problem that I am having during the time of the incident.
I think it is a hardware related problem because a few months ago, I reformated my computer to see if it was a software-related problem but it was not. I know that it's not my video card because I used 2 different video cards and the problem still occurs. The whole thing started when I installed Bad Company 2 in the first place but I don't have it installed anymore. my computer is still under warrenty but Acer won't just let me send it the computer without me telling them the problem, but I don't really know.
The only thing I can think of that's causing these very annoying problem is Windows 7, my motherboard, my power supply, ram, my processor, and/or computer dust.
Computer specs: Acer M5802 desktop
Windows 7 Home Premium x64
8 GB DRR2 RAM
Intel Core 2 quad Q8400 2.66 ghz
750 GB HDD
*Nvidia Geforce GT 220 1 GB* (OEM)/ ATI radeon HD 5770 1 GB
*NOTE* the GT 220 came with the computer. | My System Specs |
| System Manufacturer/Model Number Acer M802 OS Windows 7 Home Premium 64-bit CPU Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs), ~2.7GH Motherboard MB.SCQ07.002 MB KIT G43 ICH10R HMII EUPLOT6 ECS R Memory 8GB DDR2 Graphics Card HD 6970 1 GB Sound Card Realtek ALC 888s Monitor(s) Displays LG FLATRON 23" W2361V Screen Resolution 1920x1080 60hz PSU Corsair TX650m Case CM 690 II Advanced mid tower Cooling fan Hard Drives Seagate Barracuda ST3750528AS 750 GB 7200 RPM
WD My Book Essential 1 TB external HDD Internet Speed Rogers Express internet. |
23 Jun 2010
|
#2 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
Sound--, check your audio card and driver. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
24 Jun 2010
|
#3 | | Windows 7 Home Premium 64-bit |

Quote: Originally Posted by richc46 Sound--, check your audio card and driver. I have the lastest sound driver and stuff. Even if I disable my sound card, I can still see the lag happening. I googled about this problem and i think 2 peple have the same or similar probem as me and we all 3 have Acer M5802 | My System Specs | | System Manufacturer/Model Number Acer M802 OS Windows 7 Home Premium 64-bit CPU Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs), ~2.7GH Motherboard MB.SCQ07.002 MB KIT G43 ICH10R HMII EUPLOT6 ECS R Memory 8GB DDR2 Graphics Card HD 6970 1 GB Sound Card Realtek ALC 888s Monitor(s) Displays LG FLATRON 23" W2361V Screen Resolution 1920x1080 60hz PSU Corsair TX650m Case CM 690 II Advanced mid tower Cooling fan Hard Drives Seagate Barracuda ST3750528AS 750 GB 7200 RPM
WD My Book Essential 1 TB external HDD Internet Speed Rogers Express internet. |
24 Jun 2010
|
#4 | | Windows 7 Home Premium 64-bit |
i'll try to get a sound recorder and record it so I can let u guys hear how it sounds like when it is happening, it's pretty intense especially in call of duty 4. | My System Specs | | System Manufacturer/Model Number Acer M802 OS Windows 7 Home Premium 64-bit CPU Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs), ~2.7GH Motherboard MB.SCQ07.002 MB KIT G43 ICH10R HMII EUPLOT6 ECS R Memory 8GB DDR2 Graphics Card HD 6970 1 GB Sound Card Realtek ALC 888s Monitor(s) Displays LG FLATRON 23" W2361V Screen Resolution 1920x1080 60hz PSU Corsair TX650m Case CM 690 II Advanced mid tower Cooling fan Hard Drives Seagate Barracuda ST3750528AS 750 GB 7200 RPM
WD My Book Essential 1 TB external HDD Internet Speed Rogers Express internet. |
24 Jun 2010
|
#5 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
Try in safe mode. During boot hit f8 rapidly and quickly.
If that does not work
Try this How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
We can determine the problem depending upon which works, if any. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
24 Jun 2010
|
#6 | | Windows 7 Home Premium 64-bit |
Am I able to play games in safe mode or in clean boot? Because that is the easiest way for me to see if the problem disappear and it happens like around 60% of the time when I am playing games. | My System Specs | | System Manufacturer/Model Number Acer M802 OS Windows 7 Home Premium 64-bit CPU Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs), ~2.7GH Motherboard MB.SCQ07.002 MB KIT G43 ICH10R HMII EUPLOT6 ECS R Memory 8GB DDR2 Graphics Card HD 6970 1 GB Sound Card Realtek ALC 888s Monitor(s) Displays LG FLATRON 23" W2361V Screen Resolution 1920x1080 60hz PSU Corsair TX650m Case CM 690 II Advanced mid tower Cooling fan Hard Drives Seagate Barracuda ST3750528AS 750 GB 7200 RPM
WD My Book Essential 1 TB external HDD Internet Speed Rogers Express internet. |
24 Jun 2010
|
#7 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
You will be able to, in clean boot. Try safe mode and find out | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
24 Jun 2010
|
#8 | | Windows 7 Home Premium 64-bit |
safe mode dones't start up. on the internet it says to press F8 before u see the windows splash screen. I tried pressing F8, holding F8, and spamming F8. It just makes a werid sound from my computer. | My System Specs | | System Manufacturer/Model Number Acer M802 OS Windows 7 Home Premium 64-bit CPU Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs), ~2.7GH Motherboard MB.SCQ07.002 MB KIT G43 ICH10R HMII EUPLOT6 ECS R Memory 8GB DDR2 Graphics Card HD 6970 1 GB Sound Card Realtek ALC 888s Monitor(s) Displays LG FLATRON 23" W2361V Screen Resolution 1920x1080 60hz PSU Corsair TX650m Case CM 690 II Advanced mid tower Cooling fan Hard Drives Seagate Barracuda ST3750528AS 750 GB 7200 RPM
WD My Book Essential 1 TB external HDD Internet Speed Rogers Express internet. |
24 Jun 2010
|
#9 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
F8 during boot press quickly and rapidly Do not jut hold it. Rapidly hit it.
If it does not work, use the clean boot as I mentioned. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
24 Jun 2010
|
#10 | | Microsoft Window 7 Professional 32 bit Minessota, USA |
Actually, if you go to msconfig ( click Start, Run, and then type in msconfig and hit Enter) the system configuration utility box comes up.
You should see several tabs across the top. One of them, when selected, has, in the middle of the page, a box you can check that says "Safe Boot". . check that box, and then click Apply and Ok and it will prompt you to restart the computer. .
do this, and then it will boot up in Safe Mode. .
????Can we do this Richard | My System Specs | | System Manufacturer/Model Number Lenovo T400 2767 2JU OS Microsoft Window 7 Professional 32 bit CPU Intel Centrino2 vPro Memory 2GB DDR3 Graphics Card ATI Radeon 3400 Sound Card Conexant 20561 SmartAudio HD Monitor(s) Displays Thinkpad Display Screen Resolution 1280x800x49 hertz Keyboard embeded Mouse Logitech Case Magnisium, Fe, etc.. Internet Speed 54Kb/s A serious unknown error problems? All times are GMT -5. The time now is 11:09 PM. | |