New
#21
Yes if you continue to get bsod, keep sending the reports. The more we have better the chance of knowing what the problem is.
Yes if you continue to get bsod, keep sending the reports. The more we have better the chance of knowing what the problem is.
Both dumps were the same; Bug check number 3b and the probable cause ElanFltr.Sys appear on both as the only cause. We just have to replace that driver and we should be done. We did seem to eliminate the second cause of your BSOD A0, we had that, as a cause, in your first dump post.Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Dumps3[1].zip\071010-15475-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Machine Name: Kernel base = 0xfffff800`02a51000 PsLoadedModuleList = 0xfffff800`02c8ee50 Debug session time: Sat Jul 10 04:01:45.452 2010 (GMT-4) System Uptime: 0 days 0:00:57.418 Loading Kernel Symbols ............................................................... ................................................................ ............................ Loading User Symbols Loading unloaded module list ...... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff88004e48357, fffff880096c3ad0, 0} Probably caused by : ElanFltr.sys ( ElanFltr+2357 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff88004e48357, Address of the exception record for the exception that caused the bugcheck Arg3: fffff880096c3ad0, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: ElanFltr+2357 fffff880`04e48357 488b5018 mov rdx,qword ptr [rax+18h] CONTEXT: fffff880096c3ad0 -- (.cxr 0xfffff880096c3ad0) rax=0000000000000000 rbx=fffffa8005fc1350 rcx=fffff880096c4518 rdx=0000000000000000 rsi=fffffa8005fc1350 rdi=fffffa8006adc940 rip=fffff88004e48357 rsp=fffff880096c44a0 rbp=fffff880096c4ca0 r8=0000000000000000 r9=0000000000000000 r10=fffff80002c50888 r11=fffffa8005514a80 r12=0000000000000008 r13=0000000000000001 r14=0000000000000001 r15=fffffa8005ea1830 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 ElanFltr+0x2357: fffff880`04e48357 488b5018 mov rdx,qword ptr [rax+18h] ds:002b:00000000`00000018=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: Control.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff88004e48357 STACK_TEXT: fffff880`096c44a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ElanFltr+0x2357 FOLLOWUP_IP: ElanFltr+2357 fffff880`04e48357 488b5018 mov rdx,qword ptr [rax+18h] SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: ElanFltr+2357 FOLLOWUP_NAME: MachineOwner MODULE_NAME: ElanFltr IMAGE_NAME: ElanFltr.sys DEBUG_FLR_IMAGE_TIMESTAMP: 48b5f641 STACK_COMMAND: .cxr 0xfffff880096c3ad0 ; kb FAILURE_BUCKET_ID: X64_0x3B_ElanFltr+2357 BUCKET_ID: X64_0x3B_ElanFltr+2357 Followup: MachineOwner --------- 1: kd> lmtsmn start end module name fffff880`00ef8000 fffff880`00f4f000 ACPI ACPI.sys Mon Jul 13 19:19:34 2009 (4A5BC106) fffff880`03e0a000 fffff880`03e94000 afd afd.sys Mon Jul 13 19:21:40 2009 (4A5BC184) fffff880`10bbd000 fffff880`10bd3000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0) fffff880`04112000 fffff880`04127000 amdppm amdppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD) fffff880`01133000 fffff880`0113e000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB) fffff880`04127000 fffff880`0412f000 ASACPI ASACPI.sys Wed May 13 21:25:17 2009 (4A0B72FD) fffff880`040e6000 fffff880`040ec000 AsIO AsIO.sys Mon Apr 06 03:21:08 2009 (49D9AD64) fffff880`00e00000 fffff880`00e09000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`00e09000 fffff880`00e33000 ataport ataport.SYS Mon Jul 13 19:19:52 2009 (4A5BC118) fffff960`006a0000 fffff960`00701000 ATMFD ATMFD.DLL Thu May 27 00:11:31 2010 (4BFDF0F3) fffff880`04e83000 fffff880`04ea0000 avgntflt avgntflt.sys Thu Feb 11 10:12:02 2010 (4B741E42) fffff880`040c4000 fffff880`040e6000 avipbb avipbb.sys Mon Feb 22 05:08:50 2010 (4B8257B2) fffff880`0189d000 fffff880`018a4000 Beep Beep.SYS Mon Jul 13 20:00:13 2009 (4A5BCA8D) fffff880`040b3000 fffff880`040c4000 blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF) fffff880`06979000 fffff880`06997000 bowser bowser.sys Mon Jul 13 19:23:50 2009 (4A5BC206) fffff960`008c0000 fffff960`008e7000 cdd cdd.dll Mon Jul 13 21:25:40 2009 (4A5BDE94) fffff880`0186a000 fffff880`01894000 cdrom cdrom.sys Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`00d02000 fffff880`00dc2000 CI CI.dll Mon Jul 13 21:32:13 2009 (4A5BE01D) fffff880`019c4000 fffff880`019f4000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E) fffff880`00ca4000 fffff880`00d02000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`01000000 fffff880`01073000 cng cng.sys Mon Jul 13 19:49:40 2009 (4A5BC814) fffff880`0fe46000 fffff880`0fe56000 CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1) fffff880`04b43000 fffff880`04b51000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD) fffff880`04012000 fffff880`04095000 csc csc.sys Mon Jul 13 19:24:26 2009 (4A5BC22A) fffff880`04095000 fffff880`040b3000 dfsc dfsc.sys Mon Jul 13 19:23:44 2009 (4A5BC200) fffff880`03fcb000 fffff880`03fda000 discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E) fffff880`019ae000 fffff880`019c4000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`04b1b000 fffff880`04b3d000 drmk drmk.sys Mon Jul 13 21:01:25 2009 (4A5BD8E5) fffff880`04b51000 fffff880`04b5b000 dump_diskdump dump_diskdump.sys Mon Jul 13 20:01:00 2009 (4A5BCABC) fffff880`04b9a000 fffff880`04bad000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F) fffff880`04b5b000 fffff880`04b9a000 dump_nvstor64 dump_nvstor64.sys Tue Aug 04 20:31:07 2009 (4A78D2CB) fffff880`04fc1000 fffff880`04fcd000 Dxapi Dxapi.sys Mon Jul 13 19:38:28 2009 (4A5BC574) fffff880`10ac9000 fffff880`10bbd000 dxgkrnl dxgkrnl.sys Thu Oct 01 21:00:14 2009 (4AC5509E) fffff880`0fe00000 fffff880`0fe46000 dxgmms1 dxgmms1.sys Mon Jul 13 19:38:32 2009 (4A5BC578) fffff880`04e46000 fffff880`04e51780 ElanFltr ElanFltr.sys Wed Aug 27 20:50:09 2008 (48B5F641) fffff880`06871000 fffff880`06878000 ElbyCDIO ElbyCDIO.sys Tue Dec 12 17:51:36 2006 (457F3278) fffff880`04325000 fffff880`0432c000 ElbyDelay ElbyDelay.sys Wed Dec 13 14:14:48 2006 (45805128) fffff880`0118a000 fffff880`0119e000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481) fffff880`0113e000 fffff880`0118a000 fltmgr fltmgr.sys Mon Jul 13 19:19:59 2009 (4A5BC11F) fffff880`0122b000 fffff880`01235000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111) fffff880`01974000 fffff880`019ae000 fvevol fvevol.sys Fri Sep 25 22:34:26 2009 (4ABD7DB2) fffff880`015a5000 fffff880`015ef000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164) fffff800`02a08000 fffff800`02a51000 hal hal.dll Mon Jul 13 21:27:36 2009 (4A5BDF08) fffff880`041ad000 fffff880`041d1000 HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5) fffff880`04a82000 fffff880`04ade000 HdAudio HdAudio.sys Mon Jul 13 20:06:59 2009 (4A5BCC23) fffff880`04f8b000 fffff880`04fa4000 HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD) fffff880`04fa4000 fffff880`04fac080 HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9) fffff880`04f7d000 fffff880`04f8b000 hidusb hidusb.sys Mon Jul 13 20:06:22 2009 (4A5BCBFE) fffff880`068b1000 fffff880`06979000 HTTP HTTP.sys Mon Jul 13 19:22:16 2009 (4A5BC1A8) fffff880`0196b000 fffff880`01974000 hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA) fffff880`043c8000 fffff880`043d7000 kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff800`00b9f000 fffff800`00ba9000 kdcom kdcom.dll Mon Jul 13 21:31:07 2009 (4A5BDFDB) fffff880`04200000 fffff880`04243000 ks ks.sys Mon Jul 13 20:00:31 2009 (4A5BCA9F) fffff880`01200000 fffff880`0121a000 ksecdd ksecdd.sys Mon Jul 13 19:20:54 2009 (4A5BC156) fffff880`01460000 fffff880`0148b000 ksecpkg ksecpkg.sys Fri Dec 11 01:03:32 2009 (4B21E0B4) fffff880`04b3d000 fffff880`04b42200 ksthunk ksthunk.sys Mon Jul 13 20:00:19 2009 (4A5BCA93) fffff880`04fad000 fffff880`04fc1000 LHidFilt LHidFilt.Sys Tue Nov 10 06:46:17 2009 (4AF95289) fffff880`04bad000 fffff880`04bc2000 lltdio lltdio.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`04fda000 fffff880`04fee000 LMouFilt LMouFilt.Sys Tue Nov 10 06:46:23 2009 (4AF9528F) fffff880`04e60000 fffff880`04e83000 luafv luafv.sys Mon Jul 13 19:26:13 2009 (4A5BC295) fffff880`04f6d000 fffff880`04f7d000 LUsbFilt LUsbFilt.Sys Tue Nov 10 06:46:27 2009 (4AF95293) fffff880`00c83000 fffff880`00c90000 mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65) fffff880`04e38000 fffff880`04e46000 monitor monitor.sys Mon Jul 13 19:38:52 2009 (4A5BC58C) fffff880`043d7000 fffff880`043e6000 mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff880`04fcd000 fffff880`04fda000 mouhid mouhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94) fffff880`00fe3000 fffff880`00ffd000 mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`06997000 fffff880`069af000 mpsdrv mpsdrv.sys Mon Jul 13 20:08:25 2009 (4A5BCC79) fffff880`069af000 fffff880`069dc000 mrxsmb mrxsmb.sys Sat Feb 27 02:52:19 2010 (4B88CF33) fffff880`06800000 fffff880`0684e000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C) fffff880`0684e000 fffff880`06871000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A) fffff880`0123e000 fffff880`01249000 Msfs Msfs.SYS Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`00f58000 fffff880`00f62000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE) fffff880`0119e000 fffff880`011fc000 msrpc msrpc.sys Mon Jul 13 19:21:32 2009 (4A5BC17C) fffff880`03fc0000 fffff880`03fcb000 mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE) fffff880`01959000 fffff880`0196b000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201) fffff880`014b3000 fffff880`015a5000 ndis ndis.sys Mon Jul 13 19:21:40 2009 (4A5BC184) fffff880`0432c000 fffff880`04338000 ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8) fffff880`04338000 fffff880`04367000 ndiswan ndiswan.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3) fffff880`043e6000 fffff880`043fb000 NDProxy NDProxy.SYS Mon Jul 13 20:10:05 2009 (4A5BCCDD) fffff880`03f08000 fffff880`03f17000 netbios netbios.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff880`03e94000 fffff880`03ed9000 netbt netbt.sys Mon Jul 13 19:21:28 2009 (4A5BC178) fffff880`01400000 fffff880`01460000 NETIO NETIO.SYS Mon Jul 13 19:21:46 2009 (4A5BC18A) fffff880`01073000 fffff880`01084000 Npfs Npfs.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`03fb4000 fffff880`03fc0000 nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E) fffff800`02a51000 fffff800`0302d000 nt ntkrnlmp.exe Sat Feb 27 02:55:23 2010 (4B88CFEB) fffff880`01254000 fffff880`013f7000 Ntfs Ntfs.sys Mon Jul 13 19:20:47 2009 (4A5BC14F) fffff880`01894000 fffff880`0189d000 Null Null.SYS Mon Jul 13 19:19:37 2009 (4A5BC109) fffff880`10ac7000 fffff880`10ac8180 nvBridge nvBridge.kmd Mon Jun 07 18:07:11 2010 (4C0D6D8F) fffff880`0fe59000 fffff880`10ac6c80 nvlddmkm nvlddmkm.sys Mon Jun 07 18:16:55 2010 (4C0D6FD7) fffff880`042c1000 fffff880`04324d80 nvm62x64 nvm62x64.sys Fri Oct 17 17:01:06 2008 (48F8FD12) fffff880`00dc2000 fffff880`00ded000 nvstor nvstor.sys Wed May 20 02:45:37 2009 (4A13A711) fffff880`010f4000 fffff880`01133000 nvstor64 nvstor64.sys Tue Aug 04 20:31:07 2009 (4A78D2CB) fffff880`03ee2000 fffff880`03f08000 pacer pacer.sys Mon Jul 13 20:09:41 2009 (4A5BCCC5) fffff880`00fa2000 fffff880`00fb7000 partmgr partmgr.sys Mon Jul 13 19:19:58 2009 (4A5BC11E) fffff880`00f6f000 fffff880`00fa2000 pci pci.sys Mon Jul 13 19:19:51 2009 (4A5BC117) fffff880`00fcc000 fffff880`00fd3000 pciide pciide.sys Mon Jul 13 19:19:49 2009 (4A5BC115) fffff880`00fd3000 fffff880`00fe3000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`0121a000 fffff880`0122b000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF) fffff880`06e5d000 fffff880`06f03000 peauth peauth.sys Mon Jul 13 21:01:19 2009 (4A5BD8DF) fffff880`04ec9000 fffff880`04f5a000 PFC027 PFC027.SYS Mon Dec 04 22:34:25 2006 (4574E8C1) fffff880`04ade000 fffff880`04b1b000 portcls portcls.sys Mon Jul 13 20:06:27 2009 (4A5BCC03) fffff880`00c90000 fffff880`00ca4000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027) fffff880`10bd3000 fffff880`10bf7000 rasl2tp rasl2tp.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3) fffff880`04367000 fffff880`04382000 raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9) fffff880`04382000 fffff880`043a3000 raspptp raspptp.sys Mon Jul 13 20:10:18 2009 (4A5BCCEA) fffff880`043a3000 fffff880`043bd000 rassstp rassstp.sys Mon Jul 13 20:10:25 2009 (4A5BCCF1) fffff880`03f63000 fffff880`03fb4000 rdbss rdbss.sys Mon Jul 13 19:24:09 2009 (4A5BC219) fffff880`043bd000 fffff880`043c8000 rdpbus rdpbus.sys Mon Jul 13 20:17:46 2009 (4A5BCEAA) fffff880`018c2000 fffff880`018cb000 RDPCDD RDPCDD.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`019f4000 fffff880`019fd000 rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`01235000 fffff880`0123e000 rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63) fffff880`0191f000 fffff880`01959000 rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A) fffff880`04bc2000 fffff880`04bda000 rspndr rspndr.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`06f03000 fffff880`06f0e000 secdrv secdrv.SYS Wed Sep 13 09:18:38 2006 (4508052E) fffff880`0412f000 fffff880`0413b000 serenum serenum.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1) fffff880`03f17000 fffff880`03f34000 serial serial.sys Mon Jul 13 20:00:40 2009 (4A5BCAA8) fffff880`01917000 fffff880`0191f000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB) fffff880`06f3b000 fffff880`06fac000 spsys spsys.sys Mon May 11 13:20:58 2009 (4A085E7A) fffff880`0847d000 fffff880`08515000 srv srv.sys Tue Dec 08 03:32:55 2009 (4B1E0F37) fffff880`04a00000 fffff880`04a69000 srv2 srv2.sys Mon Jul 13 19:25:02 2009 (4A5BC24E) fffff880`06f0e000 fffff880`06f3b000 srvnet srvnet.sys Tue Dec 08 03:32:26 2009 (4B1E0F1A) fffff880`01092000 fffff880`010f4000 storport storport.sys Mon Jul 13 20:01:18 2009 (4A5BCACE) fffff880`04f5a000 fffff880`04f6ad00 STREAM STREAM.SYS Mon Jul 13 20:06:18 2009 (4A5BCBFA) fffff880`10bf7000 fffff880`10bf8480 swenum swenum.sys Mon Jul 13 20:00:18 2009 (4A5BCA92) fffff880`01603000 fffff880`01800000 tcpip tcpip.sys Mon Jul 13 19:25:34 2009 (4A5BC26E) fffff880`06fac000 fffff880`06fbe000 tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD) fffff880`01084000 fffff880`01091000 TDI TDI.SYS Mon Jul 13 19:21:18 2009 (4A5BC16E) fffff880`00c5c000 fffff880`00c7a000 tdx tdx.sys Mon Jul 13 19:21:15 2009 (4A5BC16B) fffff880`03f4f000 fffff880`03f63000 termdd termdd.sys Mon Jul 13 20:16:36 2009 (4A5BCE64) fffff960`005d0000 fffff960`005da000 TSDDD TSDDD.dll unavailable (00000000) fffff880`040ec000 fffff880`04112000 tunnel tunnel.sys Mon Jul 13 20:09:37 2009 (4A5BCCC1) fffff880`04243000 fffff880`04255000 umbus umbus.sys Mon Jul 13 20:06:56 2009 (4A5BCC20) fffff880`08546000 fffff880`08563000 usbccgp usbccgp.sys Mon Jul 13 20:06:45 2009 (4A5BCC15) fffff880`04f6b000 fffff880`04f6cf00 USBD USBD.SYS Mon Jul 13 20:06:23 2009 (4A5BCBFF) fffff880`0419c000 fffff880`041ad000 usbehci usbehci.sys Sat Oct 24 00:27:33 2009 (4AE28235) fffff880`04255000 fffff880`042af000 usbhub usbhub.sys Sat Oct 24 00:28:24 2009 (4AE28268) fffff880`0413b000 fffff880`04146000 usbohci usbohci.sys Mon Jul 13 20:06:30 2009 (4A5BCC06) fffff880`04146000 fffff880`0419c000 USBPORT USBPORT.SYS Mon Jul 13 20:06:31 2009 (4A5BCC07) fffff880`04fee000 fffff880`04ffa000 usbprint usbprint.sys Mon Jul 13 20:38:18 2009 (4A5BD37A) fffff880`04e00000 fffff880`04e1b000 USBSTOR USBSTOR.SYS Mon Jul 13 20:06:34 2009 (4A5BCC0A) fffff880`00f62000 fffff880`00f6f000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB) fffff880`018a4000 fffff880`018b2000 vga vga.sys Mon Jul 13 19:38:47 2009 (4A5BC587) fffff880`0148b000 fffff880`014b0000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B) fffff880`015ef000 fffff880`015ff000 vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E) fffff880`00fb7000 fffff880`00fcc000 volmgr volmgr.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`00c00000 fffff880`00c5c000 volmgrx volmgrx.sys Mon Jul 13 19:20:33 2009 (4A5BC141) fffff880`018cb000 fffff880`01917000 volsnap volsnap.sys Mon Jul 13 19:20:08 2009 (4A5BC128) fffff880`03f34000 fffff880`03f4f000 wanarp wanarp.sys Mon Jul 13 20:10:21 2009 (4A5BCCED) fffff880`018b2000 fffff880`018c2000 watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F) fffff880`00e45000 fffff880`00ee9000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F) fffff880`00ee9000 fffff880`00ef8000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`03ed9000 fffff880`03ee2000 wfplwf wfplwf.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff960`000d0000 fffff960`003df000 win32k win32k.sys Sat May 01 11:06:30 2010 (4BDC4376) fffff880`00f4f000 fffff880`00f58000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117) fffff880`04ea0000 fffff880`04ec1000 WudfPf WudfPf.sys Mon Jul 13 20:05:37 2009 (4A5BCBD1) fffff880`08515000 fffff880`08546000 WUDFRd WUDFRd.sys Mon Jul 13 20:06:06 2009 (4A5BCBEE) Unloaded modules: fffff880`04e1b000 fffff880`04e38000 usbccgp.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`04e52000 fffff880`04e60000 kbdhid.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`01800000 fffff880`0180e000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`0180e000 fffff880`01818000 dump_storpor Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`01818000 fffff880`01857000 dump_nvstor6 Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`01857000 fffff880`0186a000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000
In reality the bad news is that it seems that this driver has already been updated. For now we will assume that the Driver was replaced with the correct one and that it is working properly.
You will see exception 0000005, that usually indicates an antivirus problem. Download and use Microsoft Security Essentials, in lieu of your present AntiVirus and get rid of the mcupdate that is a remnant of Mcafee, that alone can be the problem as we discussed. Try using ccleaner to rid yourself of mcupdate.
When you did the memory test, did you test each stick separately and run each for the required 6 passes? Did you take one of the sticks that passed and tested all the memory slots with that stick?
The Driver mcupdate, is not completely removed, this can be a cause of the BSOD, since it is a remanant of Mcafee. Try to completely remove it. Try using ccleaner possibly to remove.
http://www.piriform.com/ccleaner. Conflicting AntiVirus is a known cause of BSOD
Outdated Drivers
TSDDD TSDDD.dll unavailable (00000000)
ElbyDelay ElbyDelay.sys Wed Dec 13 14:14:48 2006
dump_diskdump dump_diskdump.sys Mon Jul 13 20:01:00 2009
dump_nvstor64 dump_nvstor64.sys Tue Aug 04 20:31:07 2009
dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009
CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009
secdrv secdrv.SYS Wed Sep 13 09:18:38 2006
PFC027 PFC027.SYS Mon Dec 04 22:34:25 2006
ElbyCDIO ElbyCDIO.sys Tue Dec 12 17:51:36 2006
ElanFltr ElanFltr.sys Wed Aug 27 20:50:09 2008
nvm62x64 nvm62x64.sys Fri Oct 17 17:01:06 2008
AsIO AsIO.sys Mon Apr 06 03:21:08 2009
spldr spldr.sys Mon May 11 12:56:27 2009
spsys spsys.sys Mon May 11 13:20:58 2009
ASACPI ASACPI.sys Wed May 13 21:25:17 2009 Should be updated per prior post
amdxata amdxata.sys Tue May 19 13:56:59 2009
nvstor nvstor.sys Wed May 20 02:45:37 2009
You still have a number of outdated drivers, which may be the cause of the problem, but for now just
Replace ASACPI driver, which when outdated is the source of many BSOD.
Run a thorough anti virus scan to rule out the small possibliity of a virus as the cause. Run an SFC command
SFC /SCANNOW Command - System File Checker
If errors are found run several times.
If you still are not working properly at that point,
I think that the best solution would be a driver verification. This will weed out any driver that may be the actual cause of the problem and we can concentrate on that, rather than just hit and miss. If Elanflter.sys is the true culprit it will be identified.
https://www.sevenforums.com/crash-lockup-debug-how/65331-using-driver-verifier-identify-issues-drivers.html
Read the post carefully, work on one suggestion at a time, no rush. When you are satisfied that a particular step is completed move on. When done, if you get another BSOD, post. If you have questions about any of the steps post.
Last edited by richc46; 10 Jul 2010 at 09:50.
Hello,
I never had Mcafee. I actually still use Antivir. Shall I change it?
I made a check with CCleaner and let it do his job.
I also run through an antivirus scan and a SFC command. Everything is alright.
When I did the memory test, I just checked the 2 sticks together and did not change any slots.
I did not really update the "strange" driver. I just replaced the Hama software with the one from ocz. They contained the same drivers and caused the same BSOD. So, now I use Hama again.
I have problems in updating all the drivers, because in most cases I do not find any more actual ones. That is the same with ASACPI.sys. I installed the newest versions of ASUS AMD Cool&Quiet utility, ASUS PC Probe II and ATK0110. But the ASACPI is still the old version.
You can leave the remaining drivers, except for Nvstor.sys, for now, just because they are old does not indicate that they are bad. General maintenance requires that old drivers be uninstalled, since they can cause problems including BSOD
It is also important that this driver be replaced. Code 3b can be caused by a bad graphics card.
Nvstor.sys file
Productname: NVIDIA nForce(TM) SATA Driver
Description: NVIDIA® nForce(TM) Sata Performance Driver
Company: NVIDIA Corporation
After all of these changes are made, if you still get BSOD, download the BSOD report.
Here are more dump files
So far, I did not make any changes.
I just started the driver verifier. And then I got the last 4 of the attachement.
Make the suggested changes then give us any new BSOD. The reports are not definitive, they just show us the road to a solution. Make the corrections as suggested, then we will take the next step.
If no changes have been made, uploading a new dump file is not going to be very useful .. make the changes that rich46 has suggested, then go from there ..
EDIT: Rich, you beat me to it...
Ok, I will do so.
Here is one thing I noticed meanwhile:
The crashes always appear, when the software for the hotkeys of my keyboard is on.
When I close the program right from the beginning, nothing happens so far.
Could the problem be somewhere there aswell?