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Windows 7: windows has recovered from an unexpected shut down

25 Jun 2010   #1
g0blue

Windows 7 Home Premium 64-bit
 
 
windows has recovered from an unexpected shut down

Hi every time i shut my computer off and go to restart it. I recieve an option to boot from different safe modes. I always select start windows any way. when windows boots up i receive the following message. Please help i have no idea what is causing this issue. the Pc never shuts down when it is running i only get this message when I shut the pc down for the night and restart it the next day

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8006548010
BCP2: FFFFF8800466CDC0
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\062510-19936-01.dmp
C:\Users\Dan\AppData\Local\Temp\WER-27705-0.sysdata.xml






My System SpecsSystem Spec
.

25 Jun 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

Can you upload the minidump file:
http://www.sevenforums.com/crash-loc...d-problem.html

I can see the BC code is 116, which is usually video issue. You might want to update or re-install your current driver
Read this article to know more about what it is and what to try
http://www.sevenforums.com/crash-loc...eshooting.html
~Tuan
My System SpecsSystem Spec
Reply

 windows has recovered from an unexpected shut down




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Problem signature Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Extra information about the problem BCCode: 3b BCP1: 00000000C000001D BCP2: FFFFF80002C91062 BCP3: FFFFF88002BD1C10
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