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Windows 7: BSOD at logon screen


25 Jun 2010   #1

Windows 7 Ultimate x64 & Ubuntu 10.10 Maverick Meerkat Beta
 
 
BSOD at logon screen

So I rebooted after working in linux for a while, went to windows 7, logged in, and BAM! BSOD. I also left it, without logging in, and the same thing happened.
All I remember is that it was about services.

Heres the minidump, just change to .dmp since I can't make a .zip in linux:

My System SpecsSystem Spec
.

25 Jun 2010   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by palz View Post
So I rebooted after working in linux for a while, went to windows 7, logged in, and BAM! BSOD. I also left it, without logging in, and the same thing happened.
All I remember is that it was about services.

Heres the minidump, just change to .dmp since I can't make a .zip in linux:

The DMP points towards a win 7 driver which generally speaking cannot be the cause.

I believe it to be a combination of 2 things. A corrupt OS file, and old drivers.

First to verify and repair the OS driver I would run a system file check
To do that type Cmd in the search bar. Then right click the bar and click run as an administrator.
Finally type SFC /scannow

Let us know the results

For the drivers take the name of the driver and google it. that will take you to the mfr's site where you can get the newest version

I am really curious about all the Apple management software installed. It may very well be contributing to the crashes


Let us know if you need assistance.

Jan



Analysis
Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jun 16 19:34:08.614 2010 (GMT-4)
System Uptime: 0 days 0:01:15.721
BugCheck 3B, {c0000005, 0, fffff880062706f0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
Old drivers that need updating

Code:
fffff880`03e3c000 fffff880`03f5e000   agrsm64  agrsm64.sys  Mon Nov 10 10:01:35 2008 (49184CCF)
fffff880`00c00000 fffff880`00c0b000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`0122b000 fffff880`0123d000   AppleHFS AppleHFS.sys Thu May 21 15:02:57 2009 (4A15A561)
fffff880`00d97000 fffff880`00d9e000   AppleMNT AppleMNT.sys Thu May 21 15:02:52 2009
My System SpecsSystem Spec
25 Jun 2010   #3

Windows 7 Ultimate x64 & Ubuntu 10.10 Maverick Meerkat Beta
 
 

I have those apple hfs drivers because I needed to read a Mac drive. I also have apple iPhone drivers for my iPhone. And I don't know how to do this if I can't get into the os.
My System SpecsSystem Spec
.


25 Jun 2010   #4

Windows 7 Ultimate 32 bit
 
 

Have you tried to boot in safe mode?
My System SpecsSystem Spec
25 Jun 2010   #5

Windows 7 Ultimate x64 & Ubuntu 10.10 Maverick Meerkat Beta
 
 

So in safe mode, I would remove the apple hfs drivers (since I really don't need them) and update the others? And run that check?
My System SpecsSystem Spec
25 Jun 2010   #6

Windows 7 Ultimate 32 bit
 
 

Yes, in safe mode you can run SFC. You should uninstall the Apple software associated with those drivers. This will uninstall the drivers. You will be able to update the other drivers.
My System SpecsSystem Spec
Reply

 BSOD at logon screen




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