Windows 7: BSOD Help

ttran · 27 Jun 2010

Quote:

So, now I'm guessing I have those Silicone Image driver files for no reason, and evidently there is a driver conflict, but I'm confused why this is acting up now I haven't made any hardware changes recently, and as far as I know, I have never used the Silicon Image drivers.

Quote:

I went in to my bios and have disabled my SI SATA controller

Please enable them again and update the drivers. Here is the link to the Silicon image drivers:
Silicon Image - Support | Search Results
As far as I know, you are using Window 7 64 bit, download the correct package. One thing you can do is to go to C partition-->Windows-->System32-->Driver, look for these driver, change their name to .bak, then unrar all the files in the driver package to Drivers folder:

fffff880`01119000 fffff880`01133000 SI3132 SI3132.sys Wed Oct 03 11:39:29 2007 (4703E1E1)
fffff880`0163a000 fffff880`01642000 SiRemFil SiRemFil.sys Wed Jun 20 12:42:10 2007 (46798312)
fffff880`01014000 fffff880`0101d000 SiWinAcc SiWinAcc.sys Thu Jun 14 17:02:02 2007 (4671D6FA)
~Tuan

TheFrin · 27 Jun 2010

I misread the driver number lol, either way doesn't matter.

@Tuan, you sir are a legend in your own right for helping me, but alas this is the same driver set I already have.

ttran · 27 Jun 2010

Ok, but how did you update it? I said in my previous post that you must change the name of old drivers before copying new version in to drivers folder

Tuan

TheFrin · 27 Jun 2010

I just followed your instructions in your previous post, including changing the SI SATAII controller back on, and windows failed to start so I disabled the SI controller again and used system recovery to fix Windows, ho hum.

I would hazard a guess now that the SI drivers are not at fault. Windows doesn't find any updates for them and ASUS don't support any drivers younger than the ones I have. Its also safe to say I didn't have that driver set for a reason lol.

ttran · 27 Jun 2010

Any more BSODs?

TheFrin · 27 Jun 2010

Let me fire up a game and wait, shouldn't be any longer than 15-30 min lol, the last was posted here before.

TheFrin · 27 Jun 2010

Right on cue 12m:36s in and it crashed lol, I'm going to have to try another game because so far its only stalker and Mass effect 2 that its doing this on.

ttran · 27 Jun 2010

Hey buddy
RapportMgmtSer, I bet this is part of a secure AV free program right? It was running at the time your computer crash, please uninstall it completely for testing. Go to control panel-->program and feature to uninstall it

Code:

PROCESS_NAME:  RapportMgmtSer

Let us know how things turn out
~Tuan

TheFrin · 27 Jun 2010

I got my hopes up with this one, my loading time decreased massively, but no, at the 10-15 min mark there was another BSOD. New Error though.

ttran · 27 Jun 2010

Please re-install directx again along with video driver, the minidump blame dxgmms1.sys, I have seen directx issue with video card driver. So please re-install both. Also, please Window update. Have you remove completely the free Rapport security AV software???
Download details: DirectX End-User Runtime
Also, scan the whole computer for malware:
Malwarebytes
Also, do a system file check:
SFC /SCANNOW Command - System File Checker

Code:

BugCheck 1000007E, {ffffffffc0000005, fffff88010b97c06, fffff880041936d8, fffff88004192f40}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+172 )

Followup: MachineOwner
---------

I would also suggest you to run memtest86 for at least 7 passes again, one stick on different slot each time!!! the exception code fffffc000005 in the minidump suggest it might be the case

~Tuan

Windows 7: BSOD Help

BSOD Help problems?