blue screen error


  1. Posts : 5
    windows 7 ultimate
       #1

    blue screen error


    every once and a while my computer will shut down giving me the blue screen of death i have attatched my .dmp files please any help would be great\


    Code:
     
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
     
    Loading Dump File [C:\Windows\Minidump\062710-18844-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path. *
    * Use .symfix to have the debugger choose a symbol path. *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is: 
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`02a58000 PsLoadedModuleList = 0xfffff800`02c95e50
    Debug session time: Sat Jun 26 19:58:24.240 2010 (UTC - 5:00)
    System Uptime: 0 days 0:16:46.378
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..........................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 101, {61, 0, fffff880009e7180, 1}
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    Probably caused by : ntoskrnl.exe
    Followup: MachineOwner
    ---------
    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    CLOCK_WATCHDOG_TIMEOUT (101)
    An expected clock interrupt was not received on a secondary processor in an
    MP system within the allocated interval. This indicates that the specified
    processor is hung and not processing interrupts.
    Arguments:
    Arg1: 0000000000000061, Clock interrupt time out interval in nominal clock ticks.
    Arg2: 0000000000000000, 0.
    Arg3: fffff880009e7180, The PRCB address of the hung processor.
    Arg4: 0000000000000001, 0.
    Debugging Details:
    ------------------
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    ADDITIONAL_DEBUG_TEXT: 
    Use '!findthebuild' command to search for the target build information.
    If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
    MODULE_NAME: nt
    FAULTING_MODULE: fffff80002a58000 nt
    DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cfeb
    BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_2_PROC
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
    CURRENT_IRQL: 0
    STACK_TEXT: 
    fffff800`00b9bfd8 fffff800`02a76443 : 00000000`00000101 00000000`00000061 00000000`00000000 fffff880`009e7180 : nt+0x70600
    fffff800`00b9bfe0 00000000`00000101 : 00000000`00000061 00000000`00000000 fffff880`009e7180 00000000`00000001 : nt+0x1e443
    fffff800`00b9bfe8 00000000`00000061 : 00000000`00000000 fffff880`009e7180 00000000`00000001 fffffa80`036de000 : 0x101
    fffff800`00b9bff0 00000000`00000000 : fffff880`009e7180 00000000`00000001 fffffa80`036de000 00000001`00000000 : 0x61
     
    STACK_COMMAND: .bugcheck ; kb
    FOLLOWUP_NAME: MachineOwner
    IMAGE_NAME: ntoskrnl.exe
    BUCKET_ID: WRONG_SYMBOLS
    Followup: MachineOwner
    ---------
    Last edited by Brink; 09 Jul 2010 at 20:44.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    These crashes were caused by several things but they all point to hardware. Please use these instructions to find out what that means and to figure out what to try.

    https://www.sevenforums.com/crash-loc...-what-try.html

    Thanks


    Ken
    Last edited by Brink; 09 Jul 2010 at 20:44.
      My Computer


  3. Posts : 5
    windows 7 ultimate
    Thread Starter
       #3

    thanks ken I have updated all drivers and bios for mobo still get blue screen error and unexpected shutdowns with no bluescreen error I have already done a mem test and cpu test but i will try removing ram and cleaning case and see what happens I will post the good or bad.
      My Computer


  4. Posts : 5
    windows 7 ultimate
    Thread Starter
       #4

    Blue screen errors


    My computer keeps giving me a blue screen error or it will just shut down I've tested the ram 22 passes with memtest, I also bought a new harddrive, updated drivers and bios on mobo, uninstalled avg, removed ram one at a time, removed dvd rom/and all usbs, and installed new graphics card! STILL NO LUCK! any help would be appreciated I'am about to go broke buying parts.....


    Thanks in advance, Shaundia.

    P.S. I also attached the latest mini dumps.
    Last edited by joshaundia; 09 Jul 2010 at 20:15.
      My Computer

  5.   My Computer


 

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