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Windows 7: BSOD windows 7 64 bit

14 Jul 2010   #21
hihallie3

windows 7 ultimate 64 bit
 
 

yes i tested the memory 1 stick at a time for 6 passes and no errors came up, neither did they for the disk check. my BSOD keeps occuring despite updating as many drivers as i can.


My System SpecsSystem Spec
14 Jul 2010   #22
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control

STOP 0x00000034: CACHE_MANAGER
Usual causes: Insufficient physical memory, Indexing, Device driver

STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

STOP 0x0000001A: MEMORY_MANAGEMENT
Usual causes: Device driver, memory, kernel

STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

STOP 0x00000024: NTFS_FILE_SYSTEM
Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure

STOP 0x00000019: BAD_POOL_HEADER
Usual causes: Device driver

This is a summary of all of your reports. I will use this as my check list to suggest different courses of action for you to take.

Per the check list in this order (easy ones first)

1 Make this scan. If errors run several times
SFC /SCANNOW Command - System File Checker
In device manager make sure that your video card and driver are up to date.
Stop the automatic defrag. The default is once a week.
Make sure there is sufficient space on your hard drive.
Unintall your anti virus and replace with Microsoft Security Essentials. Unistall your Firewall and use Windows Firewall. At least for test puporses so Anti Virus can be ruled out.

You said that your already checked memory

2 Test hard drive if not already done

3 Take the driver verifier test.
Using Driver Verifier to identify issues with Drivers

Take one step at a time. After each step use the computer if the BSOD continues, try the next step. .
My System SpecsSystem Spec
14 Jul 2010   #23
hihallie3

windows 7 ultimate 64 bit
 
 

Make this scan. If errors run several times
SFC /SCANNOW Command - System File Checker
(DONE)

In device manager make sure that your video card and driver are up to date.
(DONE)

Stop the automatic defrag. The default is once a week.
(UNSURE HOW TO DO)
Make sure there is sufficient space on your hard drive.
(NEW PC 396gb /465gb)
Unintall your anti virus and replace with Microsoft Security Essentials. Unistall your Firewall and use Windows Firewall. At least for test puporses so Anti Virus can be ruled out.
(DONE)
You said that your already checked memory
(DONE)
Test hard drive if not already done
(DONE)
Take the driver verifier test.
Using Driver Verifier to identify issues with Drivers
(READ THE LINK AND DONT WISH TO DO THIS AS I MAY BREAK MY PC DOING IT)
Take one step at a time. After each step use the computer if the BSOD continues, try the next step. Do the first two steps, however, before using the computer.[/QUOTE]
My System SpecsSystem Spec
14 Jul 2010   #24
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

This also works in Windows 7
Disk Defragmenter - Vista Forums

Since everything else was done, it points more and more to drivers. If you do not wish to take the driver test, I will look at the most current dump report and give you a list of drivers that look like possible problems

In device manager check graphics card and driver

These are the most likely drivers from several of your reports


pcouffin.sys Tue Dec 05 09:39:30 2006
Rt64win7.sys Thu Feb 26 04:04:13 2009
spldr.sys Mon May 11 12:56:27 2009 Microsoft Driver
amdxata.sys Tue May 19 13:56:59 2009
We do not have to be concerned with the Microsoft Drivers at this point. Work on the others.

http://www.carrona.org/drvrdown.html

Pcouffin.sys file description
Productname: Patin couffin engine
Description: Patin-Couffin low level access layer for CD devices
Company: VSO Software File size: Various


Amdxata.sys file description
Productname: Storage Filter Driver
Description: Storage Filter Driver
Company: Advanced Micro Devices File size: Various
My System SpecsSystem Spec
14 Jul 2010   #25
Jonathan_King

Windows 7 Professional x64
 
 

Please enable driver verifier: Using Driver Verifier to identify issues with Drivers

I am afraid you will have to choose: would you prefer to take the very small risk of a clean install, by enabling verifier, and get your computer fixed?
My System SpecsSystem Spec
14 Jul 2010   #26
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Jonathan and Rich are correct, you need to run Driver Verifier.
My System SpecsSystem Spec
15 Jul 2010   #27
hihallie3

windows 7 ultimate 64 bit
 
 

ok so iv put on driver verifier and will restart my pc several times until the BSOD and upload the dump files
My System SpecsSystem Spec
15 Jul 2010   #28
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

The verifier puts the drivers under stress, you will get a BSOD for each problem driver that it finds and a report on the drivers.
My System SpecsSystem Spec
17 Jul 2010   #29
hihallie3

windows 7 ultimate 64 bit
 
 

did the verifer test.

it displayed ci.dll which i believe is listed as a microsoft driver and also 3 dump reports

the BSOD with driver verifer on where never memory managment but a different BSOD

editied the 2nd zip folder contains more driver verifier tests with the BSOD reason of memory management
My System SpecsSystem Spec
17 Jul 2010   #30
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

The driver verifier indicated that the cause is CI.DLL. This driver is part of the IE Toolbar, manufactured by the same company, Alchohol Software Development Team, that manufactures Alcohol 120%, which has cause many BSOd's, and the toolbar is loosely related to that product. It should be REMOVED. I have not analzyed the other dumps but have looked at them. They are very similar to the others that we have discussed. I feel that if you remove this toolbar, the BSODs may end. In the event that this is not the case, I am more than willing to continue my analysis.
My System SpecsSystem Spec
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 BSOD windows 7 64 bit




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