Windows 7: 6 split screen - notebook

BuzzFuzz · 28 Jun 2010

Hey there,
plz tell me more about 4 minidump files coz my screen is splitt...

Notebook is running normal in save mode...

Jonathan_King · 28 Jun 2010

Appears to be caused by hardware. Be sure to read this: http://www.sevenforums.com/crash-loc...-what-try.html

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Your storage controller driver is out of date:

Code:

amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)

That could be the cause. Please update it on the Asus support page, or post your motherboard model and we will find it for you.

If you don't know your motherboard, use SIW to find out.

BSOD BUGCHECK SUMMARY

Code:


Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Jun 28 06:04:39.438 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:09.938
BugCheck 124, {0, 847eb024, 0, 0}
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Fri Jun 18 01:46:38.248 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:10.873
BugCheck 124, {0, 8481e604, 0, 0}
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Thu Jun 17 06:39:41.159 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:09.032
BugCheck 124, {0, 858aa4dc, 0, 0}
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Wed Jun 16 03:57:25.612 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:08.236
BugCheck 124, {0, 847af024, 0, 0}
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

Jonathan_King · 28 Jun 2010

It appears your notebook does not support Windows 7, only Vista. I'll send a link to this thread to another expert to take a look.

BuzzFuzz · 28 Jun 2010

Oki, i didn't found notebook Asus Pro31s drivers @ Asus download page site coz of wrong model. On my computer is model label Asus Pro31s... if i search notebook model as motherboard model F3Sc then is other story.

As u said, my WDM driver amdxata.sys is out of date, which driver pack i must to install for update this WDM..?

THANKS Jonathan KING!

Jonathan_King · 28 Jun 2010

Try the Intel storage manager.

BuzzFuzz · 28 Jun 2010

Can't install Intel Storage Mng coz of Error, OS is not supported...

U know what is strange, netobook was working without any problems almost 1 year with Windows 7 x86

BuzzFuzz · 29 Jun 2010

any news?

usasma · 30 Jun 2010

The OEM manufacturers (Asus, HP, Sony, etc) don't make it easy to determine compatibility.
So the only way to determine this is to try and make it work.

Unfortunately, the STOP 0x124 error doesn't lend itself to troubleshooting - so we must revert to some techniques that may/may not reveal the cause.

First, check all of the hardware and installed programs for compatibility. Use this website to do that: Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads

It appears that the storage drivers are the most likely problem - so we'll have to look at a workaround for that first. Since it worked previously, it's possible that changes in the Windows Updates have rendered it incompatible.

Next, please use this free program to determine the chipset of your motherboard: CPUID - System & hardware benchmark, monitoring, reporting
Once installed, click on the Mainboard tab and let us know what chipset and Southbridge is mentioned there.

We'll use that info to go to the Intel website and see if they have Windows 7 compatible drivers.

BuzzFuzz · 02 Jul 2010

i was trying to install Vista and screen is still splitted. Looks like lcd panel.. :S

Windows 7: 6 split screen - notebook

6 split screen - notebook problems?