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Windows 7: Bluetooth error


28 Jun 2010   #1

windows 7
 
 
Bluetooth error

Hi all,

I keep getting the below error message when trying to click on a system folder under my computer.

The system folder is a samsung phone that was paired with my laptop when trying to use the inbuilt bluetooth.

As the name of the phone had (",) at the beginning i think it saved it as a system folder and now wont let me even access it to delete it.

Please help as i cant use bluetooth at all now and norton 360 wont defrag as it says theres an error with drive B- (i dont even have a drive b!)




Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16450
Application Timestamp: 4aebab8d
Fault Module Name: btwapi.dll
Fault Module Version: 6.2.1.1500
Fault Module Timestamp: 4b93eeb2
Exception Code: c000041d
Exception Offset: 000000000004e08d
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 5661
Additional Information 2: 566154196e108f446b7e7aafdcb20f54
Additional Information 3: d75f
Additional Information 4: d75fd68126ed87c10aa6f3ae87faa9e0
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My System SpecsSystem Spec
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 Bluetooth error




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