I have a Dell Studio 1535 and just installed Windows 7 x64 (had Vista x32). Each time I put a cd in to install a program, I have several problems. Here is the usual issue:
1. I take the last CD out and try putting the new one in. After it slides in, it pops back out each time I try it.
2. I try restarting and it freezes at the "Shutting Down" screen, so I have to press and hold the power button to turn it off.
3. When I turn it back on, it will accept the CD and install the program. Afterwards, I try to eject the disc and nothing happens. I right click on the disk drive in "My Computer" and it freezes. I try to shut it down and it freezes at the "Logging Off" screen, so manual turn off is required again.
This issue only occurs when I mess with the CD drive. I have also gotten a blue screen during this.
Should I install drivers? If so which ones? Dell doesn't have any available for Windows 7 and it says the CD drive is functioning properly. Any help would be appreciated. Thank you.