BSOD, seems random

zayquana · 29 Jun 2010

I'm having a problem with my new IBM Thinkpad Edge, which I'm running Windows 7 on (it came with the computer.) I don't game or do much that would really tax my system, but randomly Windows crashes at least once a day now. The minidump from the latest one is attached and the number shown on the blue screen was just a bunch of zeroes and then 7.Attachment 82094 Any help would be much appreciated even if it's just "the best idea would be to send it back to IBM." Thank you so much!

richc46 · 29 Jun 2010

STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP (go to Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack

Since it is new and problem can be hardware, Bios, or cards or even MB. I would suggest sending it back. You do not want to void the warranty. Some warranties stiuplate that ANY changes will void the warranty.

If you want to work on it, I would be very agreeable.

zayquana · 29 Jun 2010

Well, I'm using ZoneAlarm Free firewall and AVG free for antivirus. Would it be best to try alternatives to those first? If so, which ones?
If there are hardware problems... well, I haven't done any fiddling with the guts, so the warranty should cover that. Is there a particular place you would suggest for finding drivers? Obviously Lenovo has some on their website, but should I rely on those or go to the individual parts' makers for up to date drivers?

richc46 · 29 Jun 2010

Remove Zone Alarm, that is a common cause of BSOD, Use Microsoft Security Essentials for your Antivirus.
http://www.microsoft.com/Security_Essentials/

For firewall Comodo is a good choice
http://www.comodo.com/home/download/...?prod=firewall

I will get you a list of oudated drivers, but there should not be any with a new computer.

richc46 · 29 Jun 2010

Code:

 
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp2_062910-20030-01[1].zip\062910-20030-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02e1b000 PsLoadedModuleList = 0xfffff800`03058e50
Debug session time: Tue Jun 29 13:57:16.952 2010 (GMT-4)
System Uptime: 0 days 0:53:56.528
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 7F, {8, 80050031, 6f8, fffff80002e53e58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000006f8
Arg4: fffff80002e53e58
Debugging Details:
------------------
 
BUGCHECK_STR:  0x7f_8
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
CURRENT_IRQL:  2
LAST_CONTROL_TRANSFER:  from fffff80002e8ab69 to fffff80002e8b600
STACK_TEXT:  
fffff800`04636d28 fffff800`02e8ab69 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 : nt!KeBugCheckEx
fffff800`04636d30 fffff800`02e89032 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`04636e70 fffff800`02e53e58 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`027d7c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x58
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt!KiDoubleFaultAbort+b2
fffff800`02e89032 90              nop
SYMBOL_STACK_INDEX:  2
SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
Followup: MachineOwner
---------
0: kd> lmtsmn
start             end                 module name
fffff880`07bb1000 fffff880`07bd8500   5U877    5U877.sys    Wed Jun 17 21:21:57 2009 (4A3996B5)
fffff880`00f54000 fffff880`00fab000   ACPI     ACPI.sys     Tue Dec 01 02:18:02 2009 (4B14C32A)
fffff880`01a00000 fffff880`01a8a000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`051e0000 fffff880`051f6000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`012ca000 fffff880`012d5000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`0169b000 fffff880`016a5000   ApsHM64  ApsHM64.sys  Thu Oct 08 22:18:01 2009 (4ACE9D59)
fffff880`01abe000 fffff880`01ae3000   Apsx64   Apsx64.sys   Thu Oct 08 22:22:36 2009 (4ACE9E6C)
fffff880`0127c000 fffff880`01285000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01285000 fffff880`012af000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`044e3000 fffff880`0452a000   avgldx64 avgldx64.sys Wed Feb 10 22:52:31 2010 (4B737EFF)
fffff880`044db000 fffff880`044e2080   avgmfx64 avgmfx64.sys Sun Apr 25 17:06:15 2010 (4BD4AEC7)
fffff880`03c00000 fffff880`03c51000   avgtdia  avgtdia.sys  Sun Apr 25 17:09:35 2010 (4BD4AF8F)
fffff880`00e1e000 fffff880`00e2a000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`03f24000 fffff880`03f2b000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`044ca000 fffff880`044db000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`040fb000 fffff880`04119000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00700000 fffff960`00727000   cdd      cdd.dll      unavailable (00000000)
fffff880`03ef1000 fffff880`03f1b000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00d3f000 fffff880`00dff000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01b4e000 fffff880`01b7e000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00ce1000 fffff880`00d3f000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05ff0000 fffff880`05ff4500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00e15000 fffff880`00e1e000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`047e2000 fffff880`047f2000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`07b1c000 fffff880`07b2a000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04429000 fffff880`044ac000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`044ac000 fffff880`044ca000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`02fe7000 fffff880`02ff6000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01b38000 fffff880`01b4e000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`07a98000 fffff880`07aba000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`07b2a000 fffff880`07b3d000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`03c96000 fffff880`03e9e000   dump_iaStor dump_iaStor.sys Fri Jan 15 15:21:57 2010 (4B50CE65)
fffff880`07b3d000 fffff880`07b49000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`046ca000 fffff880`047be000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04600000 fffff880`04646000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`01321000 fffff880`01335000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`012d5000 fffff880`01321000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0142b000 fffff880`01435000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01afe000 fffff880`01b38000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01393000 fffff880`013dd000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`033f7000 fffff800`03440000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`047be000 fffff880`047e2000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04646000 fffff880`04657000   HECIx64  HECIx64.sys  Thu Sep 17 15:54:16 2009 (4AB293E8)
fffff880`04033000 fffff880`040fb000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01af5000 fffff880`01afe000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`05f3d000 fffff880`05f5b000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01074000 fffff880`0127c000   iaStor   iaStor.sys   Fri Jan 15 15:21:57 2010 (4B50CE65)
fffff880`05fce000 fffff880`05fda000   ibmpmdrv ibmpmdrv.sys Tue Nov 17 22:13:20 2009 (4B036650)
fffff880`04a54000 fffff880`051ce9e0   igdkmd64 igdkmd64.sys Mon Jan 25 20:50:58 2010 (4B5E4A82)
fffff880`05800000 fffff880`05826c80   Impcd    Impcd.sys    Thu Jan 07 00:33:14 2010 (4B45721A)
fffff880`07ac0000 fffff880`07b07000   IntcDAud IntcDAud.sys Fri Jan 08 06:51:38 2010 (4B471C4A)
fffff880`05fda000 fffff880`05ff0000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`051cf000 fffff880`051da000   ISWKL    ISWKL.sys    Tue May 18 09:39:06 2010 (4BF2987A)
fffff880`05f5b000 fffff880`05f6a000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00ba1000 fffff800`00bab000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04a00000 fffff880`04a43000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`01400000 fffff880`0141a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`07aba000 fffff880`07abf200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`07b6c000 fffff880`07b81000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`07b49000 fffff880`07b6c000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c89000 fffff880`00ccd000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`07f5e000 fffff880`07f6d000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
fffff880`07b86000 fffff880`07b94000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`05fbf000 fffff880`05fce000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`00c00000 fffff880`00c1a000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`04119000 fffff880`04131000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`04131000 fffff880`0415e000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`0415e000 fffff880`041ac000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`041ac000 fffff880`041cf000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`012af000 fffff880`012ba000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03f89000 fffff880`03f94000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fb4000 fffff880`00fbe000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01335000 fffff880`01393000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`02fd5000 fffff880`02fe0000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01ae3000 fffff880`01af5000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`016d0000 fffff880`017c2000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`047f2000 fffff880`047fe000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`07bea000 fffff880`07bfd000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`04574000 fffff880`045a3000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`07b07000 fffff880`07b1c000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02f34000 fffff880`02f43000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03c51000 fffff880`03c96000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`0582c000 fffff880`05ed9000   NETw5s64 NETw5s64.sys Tue Sep 15 15:40:39 2009 (4AAFEDB7)
fffff880`03f94000 fffff880`03fa5000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`02fc9000 fffff880`02fd5000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02e1b000 fffff800`033f7000   nt       ntkrnlmp.exe Sat Feb 27 02:55:23 2010 (4B88CFEB)
fffff880`01451000 fffff880`015f4000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`03f1b000 fffff880`03f24000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`03e9e000 fffff880`03ef1000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`02ef8000 fffff880`02f1e000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00e00000 fffff880`00e15000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00fbe000 fffff880`00ff1000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`012ba000 fffff880`012ca000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0141a000 fffff880`0142b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`07c0c000 fffff880`07cb2000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`07a5b000 fffff880`07a98000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`04a43000 fffff880`04a51000   psadd    psadd.sys    Wed Jul 01 22:17:26 2009 (4A4C18B6)
fffff880`00ccd000 fffff880`00ce1000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`07efd000 fffff880`07efe900   qcfilterlno2k qcfilterlno2k.sys Tue Jul 07 19:45:31 2009 (4A53DE1B)
fffff880`07eff000 fffff880`07f40000   qcusbnetlno2k qcusbnetlno2k.sys Fri Jan 15 10:31:56 2010 (4B508A6C)
fffff880`07f40000 fffff880`07f5db00   qcusbserlno2k qcusbserlno2k.sys Tue Jan 12 19:54:05 2010 (4B4D19AD)
fffff880`04550000 fffff880`04574000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`045a3000 fffff880`045be000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`045be000 fffff880`045df000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`045df000 fffff880`045f9000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`02f78000 fffff880`02fc9000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`046be000 fffff880`046c9000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`03f6e000 fffff880`03f77000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`03f77000 fffff880`03f80000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`03f80000 fffff880`03f89000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`017c2000 fffff880`017fc000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`0781e000 fffff880`07836000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05ee6000 fffff880`05f3d000   Rt64win7 Rt64win7.sys Thu Mar 04 08:42:52 2010 (4B8FB8DC)
fffff880`0783e000 fffff880`07a5b000   RTKVHD64 RTKVHD64.sys Thu Dec 10 04:38:13 2009 (4B20C185)
fffff880`07cb6000 fffff880`07cc1000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`02fe0000 fffff880`02fe7000   smiifx64 smiifx64.sys Mon May 12 05:01:13 2008 (48280759)
fffff880`016a5000 fffff880`016ad000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`07e65000 fffff880`07efd000   srv      srv.sys      Tue Dec 08 03:32:55 2009 (4B1E0F37)
fffff880`07d00000 fffff880`07d69000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`07cc1000 fffff880`07cee000   srvnet   srvnet.sys   Tue Dec 08 03:32:26 2009 (4B1E0F1A)
fffff880`07bd9000 fffff880`07be9d00   STREAM   STREAM.SYS   Mon Jul 13 20:06:18 2009 (4A5BCBFA)
fffff880`05ffb000 fffff880`05ffc480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`05f6a000 fffff880`05fbd000   SynTP    SynTP.sys    Thu Apr 22 19:11:30 2010 (4BD0D7A2)
fffff880`01801000 fffff880`019fe000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`07cee000 fffff880`07d00000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`03fc3000 fffff880`03fd0000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`03fa5000 fffff880`03fc3000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02f64000 fffff880`02f78000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`02f5e000 fffff880`02f64000   Tppwr64v Tppwr64v.sys Wed Oct 18 04:40:21 2006 (4535E875)
fffff960`00450000 fffff960`0045a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04400000 fffff880`04412000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`07b94000 fffff880`07bb1000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`05fbd000 fffff880`05fbef00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04657000 fffff880`04668000   usbehci  usbehci.sys  Fri Dec 04 02:26:02 2009 (4B18B98A)
fffff880`02e00000 fffff880`02e5a000   usbhub   usbhub.sys   Fri Dec 04 02:26:39 2009 (4B18B9AF)
fffff880`04668000 fffff880`046be000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`00ff1000 fffff880`00ffe000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`03f2b000 fffff880`03f39000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`03f39000 fffff880`03f5e000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`0168b000 fffff880`0169b000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00e2a000 fffff880`00e3f000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e3f000 fffff880`00e9b000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`00c1a000 fffff880`00c66000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`02e5a000 fffff880`02eef000   vsdatant vsdatant.sys Sun May 09 12:28:58 2010 (4BE6E2CA)
fffff880`05ed9000 fffff880`05ee6000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`02f1e000 fffff880`02f34000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`041cf000 fffff880`041d9000   vwifimp  vwifimp.sys  Mon Jul 13 20:07:28 2009 (4A5BCC40)
fffff880`02f43000 fffff880`02f5e000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`03f5e000 fffff880`03f6e000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00ea1000 fffff880`00f45000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f45000 fffff880`00f54000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02eef000 fffff880`02ef8000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00000000 fffff960`0030f000   win32k   win32k.sys   unavailable (00000000)
fffff880`00fab000 fffff880`00fb4000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0452a000 fffff880`0454b000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
Unloaded modules:
fffff880`07f6d000 fffff880`07fde000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07cb4000 fffff880`07cb6000   MSPCLOCK.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07cb2000 fffff880`07cb4000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07800000 fffff880`0781e000   qcusbserlno2
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07b49000 fffff880`07b86000   RtsUStor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01b7e000 fffff880`01b8c000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`03cd6000 fffff880`03ede000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`03ede000 fffff880`03ef1000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`05ff5000 fffff880`05ffb000   ksthunk.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`051cf000 fffff880`051e0000   usbscan.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0452a000 fffff880`04550000   tunnel.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

Drivers with dates that are outdated. Does not mean that they are a problem,

Tppwr64v.sys Wed Oct 18 04:40:21 2006 (4535E875)
smiifx64.sys Mon May 12 05:01:13 2008 (48280759)
spldr.sys Mon May 11 12:56:27 2009 (4A0858BB)
amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB)

I am leaning toward the Zone Alarm. If that does not work, I will get you the information to replace these drivers.

Jonathan_King · 29 Jun 2010

I agree with Richard. I suspect ZA, AVG, or the combination of both of them may be the issue.

Please remove both with these tools:

http://download.avg.com/filedir/util...removerx64.exe

http://download.zonealarm.com/bin/fr...cpes_clean.exe

Replace with Microsoft Security Essentials: http://www.microsoft.com/security_essentials

DT Roberts · 29 Jun 2010

Just to inform you, ANY two full antivirus products (not just scans, mind you) will cause some damage. Remove both of those and replace it with Microsoft Security Essentials as was suggested.

zayquana · 29 Jun 2010

Thank you for all the helpful replies, I was gone, but now I'll get rid of the programs and see if that doesn't help. Either way, I'll post again to let you know how it's going.

richc46 · 29 Jun 2010

By posting the results we can help you and if you do not have any problems, you will be helping others. Good luck.

zayquana · 02 Jul 2010

I went two days without a crash and I was really hoping that fixed it. But apparently not. I think this is the new minidump, but I'm not certain, the number seems similar. If not, I apologize, but I saw several errors, including 07. Also, I think I may have found a pattern in the crashes. The last few, at least, I've been using Youtube when it crashed. Any other fixes that don't involve cracking the top?

BSOD, seems random

BSOD, seems random

argh.