crashing w/ blu ray playing

Luminatas · 29 Jun 2010

Hi all, my newly built computer has been crashing while playing blu ray movies. My guess is that its the video cards or hopefully just a simple driver issue? Anyways it'll crash when just playing those movies, so far. Not while playing games though, which is great news for me. This is the codes it gives me and the included minidmp files, so any help would be great! Thanks all.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000094
BCP2: FFFFF880120E936F
BCP3: FFFFF88006A783C8
BCP4: FFFFF88006A77C30
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

ttran · 29 Jun 2010

Yes, you are right. This is pretty straight foward, nvlddmkm.sys, your nVidia video driver. Please download and install fresh copy of it (It would be best if you can remove all trace of old driver before installing new one)

Code:

BugCheck 1000007E, {ffffffffc0000094, fffff8801211a36f, fffff880068713c8, fffff88006870c30}
Probably caused by : nvlddmkm.sys ( nvlddmkm+bb36f )

Followup: MachineOwner
---------

[nvidia][/nvidia]

Let us know if you need help

Also, update these old drivers:

Code:

RimSerial_AMD64 RimSerial_AMD64.sys Tue Nov 25 00:01:01 2008 (492ADDCD)
PxHlpa64 PxHlpa64.sys Sat Feb 03 04:24:22 2007 (45C3AC06)
pcouffin pcouffin.sys Tue Dec 05 21:39:30 2006 (457584A2)

Tuan

Luminatas · 03 Jul 2010

ok just making sure, thanks for you help!
** everything works now, thanks again!**

ttran · 04 Jul 2010

U are welcome, thanks for replying back