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Windows 7: Unexplained BSOD


30 Jun 2010   #1
gckid333

Windows 7 Home Premium
 
 
Unexplained BSOD

I keep getting seemingly random and unexplained blue screens. This happened awhile ago, but it occurs so infrequently that I chose to ignore it. However now it's really becoming a thorn in my side and I would like this issue resolved.

I have the minidump files and it would be nice if someone could read these and tell me why my computer keeps blue screening.

Also I don't know if this will help, but when my computer blue screens it restarts again, and if I do not shut down the computer, it will get in this loop of blue screening, rebooting, and blue screening again. To stop this I boot in safe mode and fully shut down the computer.

I have no idea what's going on, and I would really appreciate any help in resolving this issue. Thanks.


My System SpecsSystem Spec
30 Jun 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by gckid333 View Post
I keep getting seemingly random and unexplained blue screens. This happened awhile ago, but it occurs so infrequently that I chose to ignore it. However now it's really becoming a thorn in my side and I would like this issue resolved.

I have the minidump files and it would be nice if someone could read these and tell me why my computer keeps blue screening.

Also I don't know if this will help, but when my computer blue screens it restarts again, and if I do not shut down the computer, it will get in this loop of blue screening, rebooting, and blue screening again. To stop this I boot in safe mode and fully shut down the computer.

I have no idea what's going on, and I would really appreciate any help in resolving this issue. Thanks.
This one was probably caused by WmiPrvSE.exe which is part of the win 7 environment. It is usually found in an enterprise environment so I wonder why home premium has installed it.

I also suspect the many old drivers y our have play a large role in this happening.

These are the ones that need to be updated.
Code:
fffff880`0115e000 fffff880`01169d00   PxHlpa64 PxHlpa64.sys Wed Mar 12 21:58:17 2008 (47D88A39)
fffff880`0165b000 fffff880`01735000   timntr   timntr.sys   Fri Sep 12 10:49:48 2008 (48CA818C)
fffff880`01800000 fffff880`0183b000   snman380 snman380.sys Tue Sep 16 13:09:00 2008 (48CFE82C)
fffff880`01856000 fffff880`019da000   tdrpm140 tdrpm140.sys Fri Oct 03 12:16:36 2008 (48E64564)
fffff880`05d72000 fffff880`05d89000   tifsfilt tifsfilt.sys Fri Sep 12 10:50:44 2008 (48CA81C4)
fffff880`07471000 fffff880`07489000   adfs     adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195)
fffff880`07b40000 fffff880`07b4b000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`0837a000 fffff880`0838a000   NTGLM7X64 NTGLM7X64.sys Sun Dec 07 22:23:19 2008 (493C9327)
fffff880`07471000 fffff880`07489000   adfs     adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195)
fffff880`0837a000 fffff880`0838a000   NTGLM7X64 NTGLM7X64.sys Sun Dec 07 22:23:19 2008 (493C9327)
fffff880`0115e000 fffff880`01169d00   PxHlpa64 PxHlpa64.sys Wed Mar 12 21:58:17 2008 (47D88A39)
fffff880`07b40000 fffff880`07b4b000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`01800000 fffff880`0183b000   snman380 snman380.sys Tue Sep 16 13:09:00 2008 (48CFE82C)
fffff880`01856000 fffff880`019da000   tdrpm140 tdrpm140.sys Fri Oct 03 12:16:36 2008 (48E64564)
fffff880`05d72000 fffff880`05d89000   tifsfilt tifsfilt.sys Fri Sep 12 10:50:44 2008 (48CA81C4)
fffff880`0165b000 fffff880`01735000   timntr   timntr.sys   Fri Sep 12 10:49:48 2008 (48CA818C)
In order to check and repair your system files I would run a system file check
to do that type cmd in search>right click and run as admin>sfc /scannow

Let us know the results



Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jun 29 23:50:51.220 2010 (GMT-4)
System Uptime: 0 days 0:03:41.124
BugCheck 19, {20, fffffa8003c97be0, fffffa8003c97c30, 4050026}
Probably caused by : ntkrnlmp.exe ( nt!NtFreeVirtualMemory+6bd )
BUGCHECK_STR:  0x19_20
PROCESS_NAME:  WmiPrvSE.exe
My System SpecsSystem Spec
30 Jun 2010   #3
gckid333

Windows 7 Home Premium
 
 

I did the scan and here are the results:

Quote:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>
As for the drivers, I googled them. One of them looks like it's for my DVD burner (EDIT: actually it's for Roxio Creator 2009), a lot is for Acronis True Image Home 2009, and one of them was for MSI DualCoreCenter. Other than the DVD burner, all of those are software. I assume I'm supposed to update the software to the latest version then, right?
My System SpecsSystem Spec
30 Jun 2010   #4
gckid333

Windows 7 Home Premium
 
 

Okay, so I tried updating Roxio, but it says I have the latest version. Same thing for Acronis. I did update DualCoreCenter, but I had to do that manually because the update utility wasn't showing the latest version online. Is there any other way I can update those drivers?
My System SpecsSystem Spec
01 Jul 2010   #5
gckid333

Windows 7 Home Premium
 
 

Is there anything else I can do to fix this?
My System SpecsSystem Spec
09 Jul 2010   #6
gckid333

Windows 7 Home Premium
 
 

Okay, I just got another blue screen. I'll post the minidump file here.

Now I think it's MSI DualCoreCenter that's the heart of the problem. Even since I updated it, I've been getting random errors related to it. It says "A windows process has stopped working" and when it checks for a solution, it shows that the process in question was for DualCoreCenter.

When I turn on my computer, DualCoreCenter runs at startup. Windows always displays a prompt asking me if I should allow or block it (and I hit allow). Today, when my computer blue screened, I don't think that prompt ever appeared. So DualCoreCenter had a problem or something like that. After the blue screen I booted in safe mode, and I disabled DualCoreCenter from running at startup. If I stop getting blue screens then I guess I've identified the problem.

Again, here is the minidump file for that blue screen. Can anyone please tell me if the blue screen was related to DualCoreCenter?
My System SpecsSystem Spec
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