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Windows 7: Help! BSOD Unable to load image \SystemRoot\system32\ntkrnlpa.exe

30 Jun 2010   #1

Win 7
Help! BSOD Unable to load image \SystemRoot\system32\ntkrnlpa.exe

So, my wife's Satellite laptop gets 3-4 BSOD crashes daily after installing Win7 from Vista originally loaded. She's driving me nuts with this and I need to solve the issue. Please help!

I've uploaded one of the minidump files for review. I've also tried reading thru threads but can't figure it out.


My System SpecsSystem Spec
30 Jun 2010   #2

Microsoft Window 7 Professional 32 bit

Hi and welcome to SF

The bugcheck is 19, which usually indicate device driver issue. I just took a look at your minidump and found some out of date drivers need to be updated:

UVCFTR_S UVCFTR_S.SYS Tue Nov 27 17:38:34 2007 (474BF3AA) Chicony USB 2.0 Camera

SynTP    SynTP.sys    Fri Dec 07 08:41:53 2007 (4758A4E1) Synaptic Touch Pad Driver

Rtlh86   Rtlh86.sys   Fri Dec 28 18:21:52 2007 (4774DC50) Realtek 8101/8168/8169 Wired Network Driver

96658000 96667000   rimmptsk rimmptsk.sys Sat Feb 24 12:42:21 2007 (45DFD03D)
96667000 9667b000   rimsptsk rimsptsk.sys Tue Jan 23 14:40:19 2007 (45B5BBE3)
9667b000 966cc000   rixdptsk rixdptsk.sys Wed Mar 21 20:02:02 2007 (46012CCA)
--->Ricoh Memory Card Reader driver

GEARAspiWDM GEARAspiWDM.sys Tue Aug 08 00:11:27 2006 (44D7743F) CD-ROM Class Filter Driver by Gear Software


Window 7 doesn't like out of date drivers, please update those drivers,

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.102\062810-21138-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x82e3f000 PsLoadedModuleList = 0x82f87810
Debug session time: Tue Jun 29 07:22:01.746 2010 (UTC + 7:00)
System Uptime: 0 days 0:47:32.884
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
1: kd> !analyze
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, 8560d000, 8560d300, 8600000}

GetPointerFromAddress: unable to read from 82fa7718
Unable to read MiSystemVaType memory at 82f87160
Probably caused by : ntkrpamp.exe ( nt!ExFreePoolWithTag+1b1 )

Followup: MachineOwner

My System SpecsSystem Spec
30 Jun 2010   #3

Win 7
Thx - no symbols present

I see an error with symbols which may not give enough info for debugging. Trying to figure that part out now
My System SpecsSystem Spec
30 Jun 2010   #4

Microsoft Window 7 Professional 32 bit

I just updated the post, please read it
My System SpecsSystem Spec
30 Jun 2010   #5

Win 7

Thank You! I will update these drivers tonight and see if that solves the issues...
My System SpecsSystem Spec

 Help! BSOD Unable to load image \SystemRoot\system32\ntkrnlpa.exe

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