First Blue Screen

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  1. Posts : 3,028
    Windows 7 Ultimate (x64) SP1
       #1

    First Blue Screen


    Can someone take a look at this for me and give me details please?
    Attachment 80401
      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #2

    Hi there
    The minidump file pointed stop error code 3B, which I think the usual causes are system services, device drivers, graphic drivers...or might be memory.
    I realized that you have some old drivers that can be updated:

    Code:
    PFC027   PFC027.SYS   Tue Dec 05 10:34:25 2006 (4574E8C1)
    jraid    jraid.sys    Tue Nov 04 09:20:09 2008 (490FB159)
    wdcsam64 wdcsam64.sys Wed Apr 16 15:39:08 2008 (4805BB2C)
    I'm thinking about malware stuff, can you run this free scan:
    Malwarebytes

    bugcheck
    Code:
    BugCheck 3B, {80000003, fffff88001559100, fffff8800a40fa00, 0}
    Probably caused by : cng.sys ( cng!CngCreateProcessNotifyRoutine+f0 )
    Followup: MachineOwner
    ---------
    Regard
      My Computer


  3. Posts : 3,028
    Windows 7 Ultimate (x64) SP1
    Thread Starter
       #3

    Thanks but I use the full version of Malwarebytes along with other software. No malware here
      My Computer


  4. Posts : 11,840
    64-bit Windows 8.1 Pro
       #4

    Tweek.. while your .dmp file blames cng.sys as the faulting module(Cng.sys Kernel Cryptography, Next Generation) It is unlikely that it is in and of its self the sole culprit. After a quick look on google, there seems to be quite a few instances of malware that are disguising themselves as cng.sys. Best bet, do a deep and through scan, or restore a backup image of the OS... Good luck...

    EDIT: oops... you're too quick...
      My Computer


  5. Posts : 3,028
    Windows 7 Ultimate (x64) SP1
    Thread Starter
       #5

    Hmmm...this is a new install (maybe a week)
      My Computer


  6. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #6

    humm...please update those drivers..you can run your full malware test again. Sometime Bsods occur and it will not appear again...may be you are fine now:)
    ~Tuan
      My Computer


  7. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #7

    Hello !!

    Since it's pointing to System Driver most probably that won't be an issue some other rogue driver might be causing it. If you get again you can enable the Driver verifier and find what driver is causing it.

    Good Luck,
    Captain
      My Computer


  8. Posts : 3,028
    Windows 7 Ultimate (x64) SP1
    Thread Starter
       #8

    Just got another one. I think it has something to do with my graphics because both happened while trying to watch video. Can someone have a look for me and let me know.
    Attachment 82638
      My Computer


  9. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #9

    You are right, eventhough your graphic card driver is not blamed directly, it is process running at the time your computer crash. atieclxx.exe is a process from ATI Controlpanel by Ati and part of ATi Graphiccard drivers. This task is responsible for a hardware piece in your system. It offers additional configuration options and support for this device

    I would suggest you to re-install your graphic card driver (remove all trace of older version first as well as Catalyst Control Center)

    This should help you when to uninstall ATi graphic drivers. I've done a bit research and found out that atieclxx.exe is hard to remove even after you uninstall the driver.
    http://forums.amd.com/game/messagevi...hreadid=121536
    or this:
    http://morganramsay.blogspot.com/200...iesrxxexe.html
    Then, please run this free video stress test:
    FurMark

    Code:
    BugCheck 50, {ffffffffffffff91, 1, fffff80002e14ea3, 0}
    
    
    Could not read faulting driver name
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    ---------
    PROCESS_NAME:  atieclxx.exe
    Good luck friend!
    Tuan
      My Computer


  10. Posts : 3,028
    Windows 7 Ultimate (x64) SP1
    Thread Starter
       #10

    Thanks mate
      My Computer


 
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