New
#1
Windows 7 Crash at "Start Windows" Screen
Specs:
AMD Phenom II x4 965 Black Edition Deneb 3.4GHz Quad-Core
Corsair XMS3 8GB
MSI 770-C45 AM3 AMD 770 ATX Motherboard
Windows 7 Professional x64
Problem:
This is a newly built system as of early May, after it was built everything worked flawlessly until mid June. When I turned the machine on and get to the screen that says "starting windows" and the windows logo begins to start coming at you on the screen the machine restarts itself. When it reboots again it comes up with a choice of launching system repair or start windows normally. If I choose system repair it comes up with the bar at the bottom saying its loading system files, when that bar gets to the end the machine restarts and goes back to giving me a choice. Choosing to start windows normally will reboot once sometimes several times before getting back to the screen that gives me a choice of launching system repair or start windows normally.
Troubleshooting:
1. I went and bought a brand new hard drive and began reinstalling windows on it, I got through the installation to the point where windows restarts for the first time. And it still gave me the choice of launching system repair or starting windows normally. Neither optioned resulted in being able to complete a fresh install of windows 7.
2. After in my mind ruling out it being a bad hard drive I began taking out extra components:
3 sticks of memory
unplugged both DVD/CD drives
Floppy drive ( Yes I still have one)
switched out my video card
unplugged my extra hard drive
In doing this I got my machine to allow me to log into windows 3 times and was able to run a disk check on my original hard drive in which no errors were found. There were a couple of times when the machine would reboot unexpectedly. 2 of the times I was trying to update my iphone with OS 4 and it rebooted unexpectedly. But it came right back to the desktop with no issues. Another time I had just double clicked on firefox to open and before it came up the screen went black like it went to sleep mode and I couldn't get the machine to wake up without having to hold the power button down. I already changed a few setting in my power manager to solve the machine going to sleep, that hasn't happen since. It did stay up long enough to allow me to update my iPhone. It seemed like I had to remove another piece of hardware for it to boot correctly. I thought I had it all figured out two different times. The first time I thought it was one of DVD drives that was causing the problem, so with it unplugged I attempted a controlled reboot and got the same problem of windows looping restarts. Then I thought it was the video card but after another controlled reboot yesterday afternoon I was wrong again.
3. The last thing I was in the process of trying last night before going to bed was going to be a fresh install of windows on my original hard drive. After changing boot options I could not get my machine to give me the option to boot to a cd/dvd.
I have run out of things to try to figure out my problem, hopefully one of you more knowledgeable folks can help me figure this out.
Thanks