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Windows 7: system crash on zoostorm netbook


04 Jul 2010   #1

windows 7
 
 
system crash on zoostorm netbook

Hi
First time on the forum, hope someone can help?
My daughter's fairly new zoostorm network has started to play up. All has been fine until she turned it on this morning and we now get the windows boot manager up. It says it failed to start. It tells me to install the windows disc in to repair but these netbooks don't come with a windows disc?
Underneath it says:
File: \boot\bcd
status: 0xc000000f
info: an error occurred while attempting to read the boot configuration

If you turn it off to restart it comes up with just F2 or F12, both of which go back to the message above. I thought you were supposed to be able to press F8 and at least do a restore but it won't let me. It just keeps looping back.
Any ideas?

My System SpecsSystem Spec
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04 Jul 2010   #2

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Press the F8 key repeatedly at boot up or use the Startup disk.

Try this:
Startup Repair
Note: You may need to do startup repair 3 to 4 times.

System Recovery Options
Repair Install
Partition - Mark as Active

In your case you will need copy this disc to USB. System Repair Disc - Create
USB Windows 7 Installation Key Drive - Create
My System SpecsSystem Spec
04 Jul 2010   #3

windows 7
 
 
zoostorm

As I said in the original post. Pressing F8 continuously does nothing. There is NO startup disc. I can't get to start-uprepair, I just get this loop, nothing else?
My System SpecsSystem Spec
.


04 Jul 2010   #4

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by tclay4 View Post
As I said in the original post. Pressing F8 continuously does nothing. There is NO startup disc. I can't get to start-uprepair, I just get this loop, nothing else?
In your case you will need copy this disc to USB.System Repair Disc - Create
USB Windows 7 Installation Key Drive - Create
My System SpecsSystem Spec
19 Jul 2010   #5

 
 

you called their tech? 0844 800 6183? prob get a recovery disc or windows disk
My System SpecsSystem Spec
Reply

 system crash on zoostorm netbook




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