multiple BSOD on windows 7 OS please help.

Just bought my pc a couple of weeks ago, and it's been giving me multiple BSODs quite often.

AMD Phenom II x455 3.2gHz
Asus M4A87TD/USB3 motherboard
Radeon HD 5850 1gig memory
OCZ 2x2gig memory
550w true power supply


I've attached the minidumps here in this zip file.

Can anyone help? I don't know how to resolve this.

Ephram said:

Just bought my pc a couple of weeks ago, and it's been giving me multiple BSODs quite often.

AMD Phenom II x455 3.2gHz
Asus M4A87TD/USB3 motherboard
Radeon HD 5850 1gig memory
OCZ 2x2gig memory
550w true power supply


I've attached the minidumps here in this zip file.

Can anyone help? I don't know how to resolve this.

There are two major causes for these crashes. Both point to memory. To test your memory you should download a 3rd party app called memtestx86, burn it to cd, and run it for at least 6 passes.

The second major cause of the crashes is your symantec antivirus. You should remove that and replace it with Microsoft Security Essentials. It is less likely to cause crashes.

Let us know if you need any further assistance

Ken

Code:

Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Jul  5 16:53:44.498 2010 (GMT-4)
System Uptime: 0 days 0:02:11.137
BugCheck A, {1028, 2, 1, 82a3b0e9}
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+1ed )
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Jul  5 16:50:47.402 2010 (GMT-4)
System Uptime: 0 days 0:03:23.056
BugCheck A, {28, 2, 1, 82a400e9}
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+1ed )
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Jul  5 16:46:36.404 2010 (GMT-4)
System Uptime: 0 days 0:21:30.059
BugCheck A, {34a388, 2, 1, 82a4e0e9}
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+1ed )
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Jul  5 16:23:51.837 2010 (GMT-4)
System Uptime: 0 days 0:06:05.476
BugCheck A, {c032de08, 0, 0, 82ac4296}
*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
Probably caused by : SYMEVENT.SYS ( SYMEVENT+14559 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  wmpnetwk.exe

oh, and is there a way i can show you guys my memtest results? i think that will be more accurate.

Ok, here are the latest dump files.

i don't know if this is certain, but individually, the rams work fine, computer does not crash. but when put together, they crash.

Ephram said:

Ok, here are the latest dump files.

i don't know if this is certain, but individually, the rams work fine, computer does not crash. but when put together, they crash.

u didn't upload the latest dump

oh oops, losing my mind over here.

ok here they are, please help this is soooo~ frustrating.

Let's not overlook the basics,here. :)

Code:

8b225000 8b318000   sptd     sptd.sys     Sun Oct 11 16:54:02 2009 (4AD245EA)

sptd.sys, part of many virtual CD/DVD drive programs (Daemon Tools, Alcohol 120%, etc.) and is notorious for causing BSODs in Vista and Windows 7. Before we troubleshoot any further, uninstall any such software and see if BSODs persist. Good luck.

EDIT: I've never seen this before:

Code:

8b600000 8b61a000   Unknown_Module_8b600000 Unknown_Module_8b600000 Mon Jul 13 19:50:13 2009 (4A5BC835)
909ea000 909fb000   Unknown_Module_909ea000 Unknown_Module_909ea000 Mon Jul 13 19:12:47 2009 (4A5BBF6F)
91bf5000 91c00000   Unknown_Module_91bf5000 Unknown_Module_91bf5000 Mon Jul 13 19:45:08 2009 (4A5BC704)
95d98000 95da2000   Unknown_Module_95d98000 Unknown_Module_95d98000 Mon Jul 13 19:25:25 2009 (4A5BC265)
96e00000 96e1e000   Unknown_Module_96e00000 Unknown_Module_96e00000 unavailable (00000000)
9ba00000 9ba0a000   Unknown_Module_9ba00000 Unknown_Module_9ba00000 Wed Sep 13 09:18:32 2006 (45080528)
9bac0000 9bad2000   Unknown_Module_9bac0000 Unknown_Module_9bac0000 Mon Jul 13 19:52:52 2009 (4A5BC8D4)
9bad2000 9baf5000   Unknown_Module_9bad2000 Unknown_Module_9bad2000 Sat Feb 27 02:32:02 2010 (4B88CA72)
9bb30000 9bb4b000   Unknown_Module_9bb30000 Unknown_Module_9bb30000 Sat Feb 27 02:32:11 2010 (4B88CA7B)
9bb63000 9bbfa000   Unknown_Module_9bb63000 Unknown_Module_9bb63000 Mon Jul 13 20:35:44 2009 (4A5BD2E0)
9e6d9000 9e6f0000   Unknown_Module_9e6d9000 Unknown_Module_9e6d9000 Mon Jul 13 19:51:19 2009 (4A5BC877)

We'll look further into it if it proves to be necessary.

Hi DT,

i'm really green when it comes to these things so forgive my naivety.

does this mean i can never use virtual drive programs ever on windows 7?