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Windows 7: touch pad and display problems!!!

07 Jul 2010   #1
bobbygeorge

windows 7 ultimate 7600
 
 
touch pad and display problems!!!

Dear friends,

I have hp 520 notebook pc with intel core duo and windows7 ultimate build 7600 32 bit installed in it.

But when I boot up, my touchpad and display hang.
Please find the error message.

Code:
mobile intel 945 express chipset family display adapters
Windows cannot initialize the device driver for this hardware. (Code 37)

synaptics ps/2 port touch pad
This device cannot start. (Code 10)
Someone please help me..

Thanks in advance


My System SpecsSystem Spec
.
07 Jul 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by bobbygeorge View Post
Dear friends,

I have hp 520 notebook pc with intel core duo and windows7 ultimate build 7600 32 bit installed in it.

But when I boot up, my touchpad and display hang.
Please find the error message.

Code:
mobile intel 945 express chipset family display adapters
Windows cannot initialize the device driver for this hardware. (Code 37)

synaptics ps/2 port touch pad
This device cannot start. (Code 10)
Someone please help me..

Thanks in advance

It could be as simple as going to HP and getting a video, and touch pad driver. Try that first

Ken
My System SpecsSystem Spec
07 Jul 2010   #3
bobbygeorge

windows 7 ultimate 7600
 
 

Thank you for the quick reply Ken,

I have already tried reinstalling both the drivers but the problem still exists.

Sometimes when I boot, the display just goes into a black screen forever.
And at times the touchpad hangs and stop functioning and/or display changes into a lower resolution at the boot screen itself.

The only way out of this is using the tab key to restart the computer and when computer restarts everything becomes normal.
My System SpecsSystem Spec
.

08 Jul 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by bobbygeorge View Post
Thank you for the quick reply Ken,

I have already tried reinstalling both the drivers but the problem still exists.

Sometimes when I boot, the display just goes into a black screen forever.
And at times the touchpad hangs and stop functioning and/or display changes into a lower resolution at the boot screen itself.

The only way out of this is using the tab key to restart the computer and when computer restarts everything becomes normal.
You may have a hardware confloict.

Does it do it in safemode?

Did you get your display driver from intel? I have the same chipset and intel's works
My System SpecsSystem Spec
08 Jul 2010   #5
bobbygeorge

windows 7 ultimate 7600
 
 

If I do have a hardware confilict, what can I do???

Yes, it works on the safemode.

And its not a permanent issue. The problems happen only at times. And when I do a restart the computer everything work like a charm.
My System SpecsSystem Spec
08 Jul 2010   #6
bobbygeorge

windows 7 ultimate 7600
 
 

The issue is back now. This time both display and touchpad hangs.
I am stuck here...
My System SpecsSystem Spec
22 Sep 2010   #7
Martin13031

Windows 7 Home Premium 32bit
 
 
Did you fix it?

Hi BobbyGeorge,
I have the same problem with my laptop (Asus K40IJ, upgraded from Vista to Win 7). It worked very well for 6 months after the upgrade, but right now I have problems during windows starting as you described. My question is; did you already fix it? Or do you have any suggestions for me? I tried reinstall the operating system, but it did not help. It drives me crazy.
Thanks for reply
My System SpecsSystem Spec
22 Sep 2010   #8
bobbygeorge

windows 7 ultimate 7600
 
 

Hi Martin,

No I couldn't fix the problem.

I have been searching and trying all kinds of fixes available, but with no success.

Please let me know if you come across anything.. Okay??

Sorry to disappoint you
My System SpecsSystem Spec
22 Sep 2010   #9
Martin13031

Windows 7 Home Premium 32bit
 
 

Sure,
thank for quick reply
My System SpecsSystem Spec
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 touch pad and display problems!!!




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