touch pad and display problems!!!


  1. Posts : 5
    windows 7 ultimate 7600
       #1

    touch pad and display problems!!!


    Dear friends,

    I have hp 520 notebook pc with intel core duo and windows7 ultimate build 7600 32 bit installed in it.

    But when I boot up, my touchpad and display hang.
    Please find the error message.

    Code:
    mobile intel 945 express chipset family display adapters
    Windows cannot initialize the device driver for this hardware. (Code 37)
    
    synaptics ps/2 port touch pad
    This device cannot start. (Code 10)
    Someone please help me..

    Thanks in advance
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    bobbygeorge said:
    Dear friends,

    I have hp 520 notebook pc with intel core duo and windows7 ultimate build 7600 32 bit installed in it.

    But when I boot up, my touchpad and display hang.
    Please find the error message.

    Code:
    mobile intel 945 express chipset family display adapters
    Windows cannot initialize the device driver for this hardware. (Code 37)
    
    synaptics ps/2 port touch pad
    This device cannot start. (Code 10)
    Someone please help me..

    Thanks in advance

    It could be as simple as going to HP and getting a video, and touch pad driver. Try that first

    Ken
      My Computer


  3. Posts : 5
    windows 7 ultimate 7600
    Thread Starter
       #3

    Thank you for the quick reply Ken,

    I have already tried reinstalling both the drivers but the problem still exists.

    Sometimes when I boot, the display just goes into a black screen forever.
    And at times the touchpad hangs and stop functioning and/or display changes into a lower resolution at the boot screen itself.

    The only way out of this is using the tab key to restart the computer and when computer restarts everything becomes normal.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    bobbygeorge said:
    Thank you for the quick reply Ken,

    I have already tried reinstalling both the drivers but the problem still exists.

    Sometimes when I boot, the display just goes into a black screen forever.
    And at times the touchpad hangs and stop functioning and/or display changes into a lower resolution at the boot screen itself.

    The only way out of this is using the tab key to restart the computer and when computer restarts everything becomes normal.
    You may have a hardware confloict.

    Does it do it in safemode?

    Did you get your display driver from intel? I have the same chipset and intel's works
      My Computer


  5. Posts : 5
    windows 7 ultimate 7600
    Thread Starter
       #5

    If I do have a hardware confilict, what can I do???

    Yes, it works on the safemode.

    And its not a permanent issue. The problems happen only at times. And when I do a restart the computer everything work like a charm.
      My Computer


  6. Posts : 5
    windows 7 ultimate 7600
    Thread Starter
       #6

    The issue is back now. This time both display and touchpad hangs.
    I am stuck here...
      My Computer


  7. Posts : 2
    Windows 7 Home Premium 32bit
       #7

    Did you fix it?


    Hi BobbyGeorge,
    I have the same problem with my laptop (Asus K40IJ, upgraded from Vista to Win 7). It worked very well for 6 months after the upgrade, but right now I have problems during windows starting as you described. My question is; did you already fix it? Or do you have any suggestions for me? I tried reinstall the operating system, but it did not help. It drives me crazy.
    Thanks for reply
      My Computer


  8. Posts : 5
    windows 7 ultimate 7600
    Thread Starter
       #8

    Hi Martin,

    No I couldn't fix the problem.

    I have been searching and trying all kinds of fixes available, but with no success.

    Please let me know if you come across anything.. Okay??

    Sorry to disappoint you
      My Computer


  9. Posts : 2
    Windows 7 Home Premium 32bit
       #9

    Sure,
    thank for quick reply
      My Computer


 

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