Urgent help required, windows 7 doesn't startup

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  1. Posts : 10
    windows 7
       #1

    Urgent help required, windows 7 doesn't startup


    When i started up the computer, it will load past the windows 7 logo then when it comes to the desktop, it would load for 2 seconds or so then it would just restart. The desktop is blank, the only thing visible is the mouse cursor. After seconds of viewing the blank screen, it just restarts and it repeats itself. Startup repair doesn't work either, it says it has failed to do the automatic repairs. I cannot boot into any kind of mode as well, safe mode doesn't work. last configuration mode doesn;t work either. All of the modes results in the same restarts, I would see a blank desktop with the mouse cursor in the middle then it restarts. I haven't done any changes to the computer recently, it was working fine in the morning then all of a sudden, this problem occured in the the afternoon. I've unplugged all hardware and tried starting up with just a ps/2 mouse and keyboard, but the problem still persists. I've also ran memtest86, and I passed all the tests, no error, so I guess the ram could be eliminated. Could this be an hardware issue or an virus? I don't want to resort to formatting because all my work is in there. I've only owned this computer a little more than a month. It's an acer desktop with amd anthlon 2.7, nvidia geforce 9200 and windows 7 home premium 64bit. Any input on this matter would be greatly appreciated.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Take battery out, unplug, press start for 5 seconds. Then try again.
      My Computer


  3. Posts : 10
    windows 7
    Thread Starter
       #3

    how do I do this? do you mean the battery that is located on the motherboard? Sorry, i'm computer illiterate.
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Lap top or desktop?
      My Computer


  5. Posts : 10
    windows 7
    Thread Starter
       #5

    it is a desktop.
      My Computer


  6. Posts : 17,796
    Windows 10, Home Clean Install
       #6

    Good its easy then, unplug hold down the start button for 5-10 seconds, cross fingers and hope.
      My Computer


  7. Posts : 10
    windows 7
    Thread Starter
       #7

    Can you elaborate a bit more please? So I take out the battery, unplug the main power supply, hold the start button for 5 seconds, then start up the computer without the battery?
      My Computer


  8. Posts : 9,537
    Windows 7 Home Premium 64bit
       #8

    There is a battery in the desktop. That requires you to take apart the unit, ground yourself, remove the round battery and then install it back in.
    Someone told me how to do this but my hands are too big to get in small places.
      My Computer


  9. Posts : 17,796
    Windows 10, Home Clean Install
       #9

    newbiee said:
    Can you elaborate a bit more please? So I take out the battery, unplug the main power supply, hold the start button for 5 seconds, then start up the computer without the battery?
    I do not think that the battery has to be removed from the desktop. Just unplug and hit the stop button.
      My Computer


  10. Posts : 10
    windows 7
    Thread Starter
       #10

    Are you referring to the stop button on the back of the power supply unit? my power supply unit doesn't have a stop button
      My Computer


 
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