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Windows 7: Urgent help required, windows 7 doesn't startup

07 Jul 2010   #1
newbiee

windows 7
 
 
Urgent help required, windows 7 doesn't startup

When i started up the computer, it will load past the windows 7 logo then when it comes to the desktop, it would load for 2 seconds or so then it would just restart. The desktop is blank, the only thing visible is the mouse cursor. After seconds of viewing the blank screen, it just restarts and it repeats itself. Startup repair doesn't work either, it says it has failed to do the automatic repairs. I cannot boot into any kind of mode as well, safe mode doesn't work. last configuration mode doesn;t work either. All of the modes results in the same restarts, I would see a blank desktop with the mouse cursor in the middle then it restarts. I haven't done any changes to the computer recently, it was working fine in the morning then all of a sudden, this problem occured in the the afternoon. I've unplugged all hardware and tried starting up with just a ps/2 mouse and keyboard, but the problem still persists. I've also ran memtest86, and I passed all the tests, no error, so I guess the ram could be eliminated. Could this be an hardware issue or an virus? I don't want to resort to formatting because all my work is in there. I've only owned this computer a little more than a month. It's an acer desktop with amd anthlon 2.7, nvidia geforce 9200 and windows 7 home premium 64bit. Any input on this matter would be greatly appreciated.


My System SpecsSystem Spec
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07 Jul 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Take battery out, unplug, press start for 5 seconds. Then try again.
My System SpecsSystem Spec
07 Jul 2010   #3
newbiee

windows 7
 
 

how do I do this? do you mean the battery that is located on the motherboard? Sorry, i'm computer illiterate.
My System SpecsSystem Spec
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07 Jul 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Lap top or desktop?
My System SpecsSystem Spec
07 Jul 2010   #5
newbiee

windows 7
 
 

it is a desktop.
My System SpecsSystem Spec
07 Jul 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Good its easy then, unplug hold down the start button for 5-10 seconds, cross fingers and hope.
My System SpecsSystem Spec
07 Jul 2010   #7
newbiee

windows 7
 
 

Can you elaborate a bit more please? So I take out the battery, unplug the main power supply, hold the start button for 5 seconds, then start up the computer without the battery?
My System SpecsSystem Spec
07 Jul 2010   #8
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

There is a battery in the desktop. That requires you to take apart the unit, ground yourself, remove the round battery and then install it back in.
Someone told me how to do this but my hands are too big to get in small places.
My System SpecsSystem Spec
07 Jul 2010   #9
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Quote   Quote: Originally Posted by newbiee View Post
Can you elaborate a bit more please? So I take out the battery, unplug the main power supply, hold the start button for 5 seconds, then start up the computer without the battery?
I do not think that the battery has to be removed from the desktop. Just unplug and hit the stop button.
My System SpecsSystem Spec
07 Jul 2010   #10
newbiee

windows 7
 
 

Are you referring to the stop button on the back of the power supply unit? my power supply unit doesn't have a stop button
My System SpecsSystem Spec
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 Urgent help required, windows 7 doesn't startup




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