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Windows 7: Weird BSOD

08 Jul 2010   #1
Samuel90

Windows 7 Ultimate x64
 
 
Weird BSOD

I got this BSOD when I transfered some data between two external usb harddrives while a heard some music in media player,, When the BSOD pops up it seems like the soundsystem is going crazy,,, I wonder if soundsystem is the problem.


My System SpecsSystem Spec
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08 Jul 2010   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Samuel90 View Post
I got this BSOD when I transfered some data between two external usb harddrives while a heard some music in media player,, When the BSOD pops up it seems like the soundsystem is going crazy,,, I wonder if soundsystem is the problem.

Hello !! Welcome to SF !!

The Dump is pointing to a Critical System Driver which might not be the problem. Lets start with basics

Run a Hardware Diagnostics Hardware Diagnostic !! « Captain Debugger

Start | CMD | Right Click and Run as administrator | SFC /SCANNOW

Also there is a EXCEPTION_CODE: (NTSTATUS) 0xc0000005 that usually refers to Antiviurs / Firewall i would recommend to uninstall it and run a Cleanup Tool to make sure all entries.

Update the following Drivers

Code:
AsIO.sys     Mon Dec 17 14:41:49 2007
000.fcl      Fri Sep 26 18:41:22 2008
Check this for help in updating Drivers: Drivers and Downloads

Bugcheck:

Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jul  8 20:31:12.830 2010 (GMT+5)
System Uptime: 0 days 0:33:06.532
CRITICAL_OBJECT_TERMINATION (f4)
IMAGE_NAME:  csrss.exe
PROCESS_NAME:  csrss.exe
Hope this helps,
Captain
My System SpecsSystem Spec
09 Jul 2010   #3
Samuel90

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Code:
AsIO.sys     Mon Dec 17 14:41:49 2007
000.fcl      Fri Sep 26 18:41:22 2008
Bugcheck:

Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jul  8 20:31:12.830 2010 (GMT+5)
System Uptime: 0 days 0:33:06.532
CRITICAL_OBJECT_TERMINATION (f4)
IMAGE_NAME:  csrss.exe
PROCESS_NAME:  csrss.exe
It seems like I can't update 000.fcl, asIO.sys is this an audio driver?
By the way, I have tried to scan one of the external drives from the accident, but it failed the first WD test. That was the WD one. I'm able to run test on this WD from datalifegaurd, but it fails the first test. Is this because it's a usb drive?
My System SpecsSystem Spec
.

09 Jul 2010   #4
ttran

Microsoft Window 7 Professional 32 bit
 
 

000.fcl is CyberLink FCL Driver, you can update it at http://www.gocyberlink.com
asIO.sys is Asus PCProbe Utility, update it at Asus webstie: ASUSTeK Computer Inc.-Support-

I don't understand your second question, the hard drive fail on both tests, is that what you meant?
My System SpecsSystem Spec
09 Jul 2010   #5
Samuel90

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by ttran View Post
000.fcl is CyberLink FCL Driver, you can update it at http://www.gocyberlink.com
asIO.sys is Asus PCProbe Utility, update it at Asus webstie: ASUSTeK Computer Inc.-Support-

I don't understand your second question, the hard drive fail on both tests, is that what you meant?
What I meant is that I've tested a western digital external USB harddrive with Datalifeguard and the first test failed... It said: Cable select: write error. That means that I'm not able to proceed with the second test.

Drivers: Well, I've updated the powerdvd 8 software.. I assume that the driver gets updated too by doing this? I've uninstalled pcprobe some time ago so I don't understand why this AsIO.sys hasn't been removed too.
My System SpecsSystem Spec
09 Jul 2010   #6
anchit

windows 7
 
 

pls analyse my dump files too
My System SpecsSystem Spec
18 Jul 2010   #7
Samuel90

Windows 7 Ultimate x64
 
 

Response? I'm not a very skilled software technician
My System SpecsSystem Spec
19 Jul 2010   #8
ttran

Microsoft Window 7 Professional 32 bit
 
 

Quote:
What I meant is that I've tested a western digital external USB harddrive with Datalifeguard and the first test failed... It said: Cable select: write error. That means that I'm not able to proceed with the second test.
I don't know much about hardware, so I could only tell you to contact manufacturer and have them look at that, I don't think we can solve the piece of hardware for you in the forum though.
Quote:
Drivers: Well, I've updated the powerdvd 8 software.. I assume that the driver gets updated too by doing this? I've uninstalled pcprobe some time ago so I don't understand why this AsIO.sys hasn't been removed too.
If remove the pcprobe doesn't remove the driver, you can change the name of the driver to .bak instead
Going to C:Window-->System 32-->drivers to do that
My System SpecsSystem Spec
20 Jul 2010   #9
Samuel90

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by ttran View Post
If remove the pcprobe doesn't remove the driver, you can change the name of the driver to .bak instead
Going to C:Window-->System 32-->drivers to do that
What about PowerDVD? that's just bullshit at the moment?
My System SpecsSystem Spec
20 Jul 2010   #10
ttran

Microsoft Window 7 Professional 32 bit
 
 

Quote   Quote: Originally Posted by Samuel90 View Post
Quote   Quote: Originally Posted by ttran View Post
If remove the pcprobe doesn't remove the driver, you can change the name of the driver to .bak instead
Going to C:Window-->System 32-->drivers to do that
What about PowerDVD? that's just bullshit at the moment?
Can you describe the problem in more detail? What's going on? New BSODs or what?

Thanks

Tuan
My System SpecsSystem Spec
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