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Windows 7: multiple crashes


09 Jul 2010   #1

windows 7 32
 
 
multiple crashes

i ve installed a new video card 2 months ago.since then i was getting multiple blue screens for different reasons..
i took it to the company,they format it and they changed my ower supply.they told me that it was causing the problems.
just now got it back,and i was donloading steam,and got a blue screen...im uploading the dump file and sending the pc back...
fuc....

now i try to upload and write this thread and get many interent explorer stop working...


My System SpecsSystem Spec
.

10 Jul 2010   #2

Microsoft Window 7 Professional 32 bit
 
 

Do you experienced any more BSODs since uploading this dmp file?
For the internet explorer stop working, one simple thing to try to make it stop is:
IE-->Tool-->Internet option-->Advanced-->Reset

The stop code for the dmp is 1A, which can be due to device driver, or memory. I couldn't see much from the dmp file to tell you what exact drivers causing the problem. If you really want to know what cause BSODs, you might wanna try to turn on Driver Verifier
[quote]
Driver Verifier Settings

VISTA/Windows 7 Instructions:
Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Or you might want to try repair install:
Repair Install

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.104\070910-22437-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x8281b000 PsLoadedModuleList = 0x82963810
Debug session time: Fri Jul  9 19:10:44.076 2010 (UTC + 7:00)
System Uptime: 0 days 0:17:13.205
Loading Kernel Symbols
...............................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
...........
1: kd> !analyze
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41287, 0, 0, 0}

Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+dc )

Followup: MachineOwner
---------
Another question, what third party software antivirus are you using?

Regard,

Tuan
My System SpecsSystem Spec
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