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Windows 7: can anyone solve blue screen of death?

09 Jul 2010   #1
phenomphantom

windows 7 home premium 64-bit
 
 
can anyone solve blue screen of death?

Attachment 84380Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 17417

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF800036204FA
BCP3: FFFFF88008AC30E0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\071010-38142-01.dmp
C:\Users\user\AppData\Local\Temp\WER-101619-0.sysdata.xml

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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


My System SpecsSystem Spec
.

09 Jul 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

Can you please follow this instruction:
http://www.sevenforums.com/crash-loc...d-problem.html
My System SpecsSystem Spec
09 Jul 2010   #3
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by phenomphantom View Post
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 17417

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF800036204FA
BCP3: FFFFF88008AC30E0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\071010-38142-01.dmp
C:\Users\user\AppData\Local\Temp\WER-101619-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

We need the actual dmp file created when your computer crashed. Use these instructions to find it and upload it to us. http://www.sevenforums.com/crash-loc...d-problem.html

Let us know if you need help

Ken


BTW the first parameter suggests a memory exception but we cant tell till we have the DMP
My System SpecsSystem Spec
.


10 Jul 2010   #4
phenomphantom

windows 7 home premium 64-bit
 
 

i attached it.
My System SpecsSystem Spec
Reply

 can anyone solve blue screen of death?




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