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Windows 7: BSOD Need help

10 Jul 2010   #1

Windows 7 64bit Ultimate
 
 
BSOD Need help

I can't repair using windows disk startup repair,system restore or safe mode. Says I have got a bad driver which would be right because I was trying to install bluetooth drivers.

I want to avoid a clean install because I've got too much to loose including all my Dragon Naturally Speaking custom commands.

Any help would be appreciated.
Dumb it down for me.

My System SpecsSystem Spec
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10 Jul 2010   #2

Microsoft Window 7 Professional 32 bit
 
 

Can you boot into safe mode?
try this if it helps
Quote:
To resolve an error caused by a faulty device driver, system service, or BIOS
  • Restart your computer.
  • Press F8 at the character-based menu that displays the operating system choices.
  • Select the Last Known Good Configuration option from the Windows Advanced Options menu. This option is most effective when only one driver or service is added at a time.
My System SpecsSystem Spec
10 Jul 2010   #3

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by takenaback View Post
I can't repair using windows disk startup repair,system restore or safe mode. Says I have got a bad driver which would be right because I was trying to install bluetooth drivers.

I want to avoid a clean install because I've got too much to loose including all my Dragon Naturally Speaking custom commands.

Any help would be appreciated.
Dumb it down for me.

We need the actual dmp file created when your computer crashed. Use these instructions to find it and upload it to us. http://www.sevenforums.com/crash-loc...d-problem.html

Let us know if you need help

Ken
My System SpecsSystem Spec
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10 Jul 2010   #4

Windows 7 64bit Ultimate
 
 

Unfortunately it won't start in safe mode either or last known good configuration. It just keeps coming up the same blue screen. I can't boot up to find the mini dump file details.

I get this blue screen error code is stop. (0x0000006B)

I was using Revo UnInstaller to remove the driver and its possible that I have deleted more than I should have.
My System SpecsSystem Spec
10 Jul 2010   #5

64-bit Windows 8.1 Pro
 
 

You can download Ubuntu, burn it as a disc image, then boot it into live mode... This will allow you to save all of your important files, then you can re-install Windows 7.... Hope this helps..
My System SpecsSystem Spec
10 Jul 2010   #6

Windows 7 64bit Ultimate
 
 

Quote   Quote: Originally Posted by Tews View Post
You can download Ubuntu, burn it as a disc image, then boot it into live mode... This will allow you to save all of your important files, then you can re-install Windows 7.... Hope this helps..
I have never used ubuntu. Is the process difficult?
My System SpecsSystem Spec
10 Jul 2010   #7

64-bit Windows 8.1 Pro
 
 

Not at all...
My System SpecsSystem Spec
10 Jul 2010   #8

Windows 7 64bit Ultimate
 
 

Considering I have Windows 7 ultimate 64-bit should I downloaded ubuntu 64-bit?
My System SpecsSystem Spec
10 Jul 2010   #9

64-bit Windows 8.1 Pro
 
 

No... keep it simple, 32bit will work fine..
My System SpecsSystem Spec
10 Jul 2010   #10

Windows 7 64bit Ultimate
 
 

Thank you.

I imagine I could find a step-by-step guide of how to retrieve my files by doing a Google search, unless you know of a guide off hand?
My System SpecsSystem Spec
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 BSOD Need help





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