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Windows 7: BSOD problem - dump files


10 Jul 2010   #1

Windows 7
 
 
BSOD problem - dump files

Hey guys,
I have a problem with my computer. I have it just for like a month or so and I already had several BSODs (actually 8 of them). They all happened in 2 situations. First during rendering in 3D Studio Max and second during playing Starcraft 2. Rendering might be even problem of 3Dstudio so I'm going to pay attention to those happened while playing.
Problem is that first two happened longer time ago and I didn't payed to much attention to them, because I thought they were random crashes. But today they started to happen after around one hour of playing. I had three of them today in during few hours.
The thing is that everytime it's different kind of BSOD and different driver causing it. I tried to look into the .dmp files and I was able to get the drivers from them.
First was:
bug check code - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
caused by driver - dxgmms1.sys

Second:
bug check code - KMODE_EXCEPTION_NOT_HANDLED
caused by driver - Wdf01000.sys

Third:
bug check code - DRIVER_IRQL_NOT_LESS_OR_EQUAL
caused by driver - Ntfs.sys

I tried to google a lot but I don't really know what to look for because everytime it's different error.

First I thought it may be overheating but temperature of processor seems fine (below 50ฐC)

My configuration is:
OS: Windows 7 Proffesional x64
OS Version: 6.1.7600.2.0.0.256.48

processor: Intelฎ Core™ i7-930 (8MB cache,2.80 GHz, 4.80 GT/s) LGA 1366
graphics: ATI Radeon HD 5850 1GB Vapor-X DDR5, HDMI, DP, DVI, OC, PCI-Express
HDD: WD CAVIAR Green 15EARS 1.5TB HDD, SATA/300, IntelliPower, 64MB cache, AFT
RAM: Kingston HyperX 3x2GB 1600MHz DDR3 Non-ECC CL9 Intel XMP
motherboard: ASUS P6T, X58, ICH10R, 1366, Triple DDR3 1333, SATA2, RAID, IEEE, GLAN, ATX
LG 24" LCD W2442PA-BF TFT/5ms/10000:1/1920x1080/170ฐH-170ฐV/DVI/HDMI
power supply: Fortron BlueStorm II 500W ATX v2.2, 12cmFan, FSP500-GLN, 80PLUS
case: THERMALTAKE VI1000BWS M9

Here are all the dump files from my crashes (or in attachments):
http://www.stud.fit.vutbr.cz/~xcerny.../dumpfiles.zip

And this is what I was able to get from them using BlueScreenView Software:
www.stud.fit.vutbr.cz/~xcerny24/misc/report.txt

The ones from 28.06.2010 and 29.06.2010 happend during rendering in 3dsmax and those others (01.06.2010, 04.06.2010 and 10.07.2010) while playing starcraft.


I would appreciate any kind of help because I don't know what to do. I hope I wrote everything you need to help me. If not, let me know. Thank you.

My System SpecsSystem Spec
.

10 Jul 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by klayman View Post
Hey guys,
I have a problem with my computer. I have it just for like a month or so and I already had several BSODs (actually 8 of them). They all happened in 2 situations. First during rendering in 3D Studio Max and second during playing Starcraft 2. Rendering might be even problem of 3Dstudio so I'm going to pay attention to those happened while playing.
Problem is that first two happened longer time ago and I didn't payed to much attention to them, because I thought they were random crashes. But today they started to happen after around one hour of playing. I had three of them today in during few hours.
The thing is that everytime it's different kind of BSOD and different driver causing it. I tried to look into the .dmp files and I was able to get the drivers from them.
First was:
bug check code - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
caused by driver - dxgmms1.sys

Second:
bug check code - KMODE_EXCEPTION_NOT_HANDLED
caused by driver - Wdf01000.sys

Third:
bug check code - DRIVER_IRQL_NOT_LESS_OR_EQUAL
caused by driver - Ntfs.sys

I tried to google a lot but I don't really know what to look for because everytime it's different error.

First I thought it may be overheating but temperature of processor seems fine (below 50ฐC)

My configuration is:
OS: Windows 7 Proffesional x64
OS Version: 6.1.7600.2.0.0.256.48

processor: Intelฎ Core™ i7-930 (8MB cache,2.80 GHz, 4.80 GT/s) LGA 1366
graphics: ATI Radeon HD 5850 1GB Vapor-X DDR5, HDMI, DP, DVI, OC, PCI-Express
HDD: WD CAVIAR Green 15EARS 1.5TB HDD, SATA/300, IntelliPower, 64MB cache, AFT
RAM: Kingston HyperX 3x2GB 1600MHz DDR3 Non-ECC CL9 Intel XMP
motherboard: ASUS P6T, X58, ICH10R, 1366, Triple DDR3 1333, SATA2, RAID, IEEE, GLAN, ATX
LG 24" LCD W2442PA-BF TFT/5ms/10000:1/1920x1080/170ฐH-170ฐV/DVI/HDMI
power supply: Fortron BlueStorm II 500W ATX v2.2, 12cmFan, FSP500-GLN, 80PLUS
case: THERMALTAKE VI1000BWS M9

Here are all the dump files from my crashes (or in attachments):
www.stud.fit.vutbr.cz/~xcerny24/misc/dumpfiles.zip

And this is what I was able to get from them using BlueScreenView Software:
www.stud.fit.vutbr.cz/~xcerny24/misc/report.txt

The ones from 28.06.2010 and 29.06.2010 happend during rendering in 3dsmax and those others (01.06.2010, 04.06.2010 and 10.07.2010) while playing starcraft.


I would appreciate any kind of help because I don't know what to do. I hope I wrote everything you need to help me. If not, let me know. Thank you.


Well in an effort to speed things up I ran the three most recent DMP's and they had three different causes. With that many causes (and maybe more in the others) I have to think hardware.

In the first it was your NokiaOviSuite. I would un-install that just to test

In the second it was sptd.sys. That is used by daemon tools, or alcohol and is a known BSOD cause. Remove them and if necessary use a different virtual drive.

the third was your video driver. You need to remove all traces of the current driver before downloading a new copy.

These all may be related to an as yet unknown hardware problem. Please use these instructions to find out what it means and what to try.

http://www.sevenforums.com/crash-loc...-what-try.html

Thanks


Ken







Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul 10 06:17:42.772 2010 (GMT-4)
System Uptime: 0 days 0:46:45.803
BugCheck D1, {fffff880012f57e0, 2, 8, fffff880012f57e0}
Probably caused by : Ntfs.sys ( Ntfs! ?? ::NNGAKEGL::`string'+7550 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  NokiaOviSuite.
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul 10 03:38:32.547 2010 (GMT-4)
System Uptime: 0 days 1:32:56.577
BugCheck 1E, {ffffffffc0000005, fffff80002cd25a6, 0, ffffffffffffffff}
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : sptd.sys ( sptd+4398a )
BUGCHECK_STR:  0x1E
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul 10 02:04:22.084 2010 (GMT-4)
System Uptime: 0 days 0:31:11.115
BugCheck 1000007E, {ffffffffc0000005, fffff80002c8d69f, fffff88006ca29a8, fffff88006ca2210}
Probably caused by : dxgmms1.sys ( dxgmms1!VidMmiProcessTerminationCommand+5f )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
My System SpecsSystem Spec
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