Bsod Windows 7 Ultimate. Help

czero1 · 24 Jul 2010

Hi.

I recently upgraded from windows vista home premium to windows 7 ultimate edition.

I did a complete reformat and installed all my drivers again through driver genius professional.

Everything seems to work but my computer crashes after almost every restart and goes into a blue screen.

One of the codes that i remeber is C0002la.

I have also attached the dump file.

I tried to follow the rules for posting but i was not able to download the one file.

Jonathan_King · 24 Jul 2010

Welcome!

Here is the exe file to download: http://jcgriff2.com/0x2/BSOD_Windows..._jcgriff2_.exe

Looking at your dump I don't see much to go on. Your Agere modem drivers should be updated:

Code:

agrsm64.sys  Mon Nov 10 10:01:35 2008

Your TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver should be updated too:

Code:

TVALZ_O.SYS  Thu Nov 08 22:08:41 2007

Toshiba Support - Homepage

If that doesn't help, please enable driver verifier and then upload any new dumps.

Using Driver Verifier to identify issues with Drivers

...Summary of the Dumps:

Code:


Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Jul 24 15:15:04.138 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:22.698
BugCheck C000021A, {fffff8a0001d2b90, 0, ffffffffc0000001, 100448}
Probably caused by : ntkrnlmp.exe ( nt!ExpSystemErrorHandler2+5e1 )
BUGCHECK_STR:  0xc000021a_0
PROCESS_NAME:  smss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨