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Windows 7: BSOD Help.

11 Jul 2010   #1

Windows 7
 
 
BSOD Help.

Hello,

I've finally decided to post here to get some help on my PC always BSODing. It will BSOD everytime I do a fresh boot. I'm able to get to the log in screen, but when I start to open Applications, especially Firefox, it'll BSOD. I would then have to manually force shutdown the PC, start it up again, and for some odd reason it wont BSOD anymore...

I've tried to research it and no luck. I've tried reinstalling Firefox and that didn't work either.

I've attached recent dmp files. I've also provided my system specs in my profile.

I hope my problem can be solved ^_^;
Thanks.

My System SpecsSystem Spec
.

11 Jul 2010   #2

Microsoft Window 7 Professional 32 bit
 
 

Hi and Welcome to Sevenforum

It looks like that all of your crash dumps are memory related, from stop codes to what were being blamed.

Quote:
STOP 0x0000001A: MEMORY_MANAGEMENT

Usual causes: Device driver, memory, kernel
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION

Usual causes: System service, Device driver, graphics driver, ?memory
STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,

STOP 0x0000004E: PFN_LIST_CORRUPT

Usual causes: Device driver, ?memory
In looking through your drivers, I can see that you are using Kapersky. Third party antivirus software are notorious for causing BSOD and Kapersky is not an exception. I would recommend you to remove it completely for testing. Then, use MSE to make sure your system is protected

MSE: http://www.microsoft.com/security_essentials
To remove Kapersky: Removal tool for Kaspersky Lab products

Please download third party called memtestx86, burn it to CD using iso recorder: ISO Recorder v3 (link), and let it run for at least 6,7 passes.

Code:
BugCheck 1A, {3452, e57000, fffff70001082248, b590000008617c66}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33a23 )

Followup: MachineOwner
---------
BugCheck 4E, {99, 18ffd7, 2, 18ff97}

Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )

Followup: MachineOwner
---------
BugCheck 3B, {c0000005, fffff9600006bbe6, fffff88008595200, 0}

Unable to load image \SystemRoot\System32\win32k.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+5bbe6 )

Followup: MachineOwner
---------
BugCheck 3B, {c0000005, fffff80002b5856d, fffff8800736e750, 0}

Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1dd )

Followup: MachineOwner
---------
BugCheck 1000007E, {ffffffffc0000005, fffff80002bd2a04, fffff880031d2888, fffff880031d20f0}

Probably caused by : ntkrnlmp.exe ( nt!ObDereferenceSecurityDescriptor+a8 )

Followup: MachineOwner
BugCheck 1A, {41284, 3e2001, 0, fffff70001080000}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4a83 )

Followup: MachineOwner
------------------
Run system file check:
SFC /SCANNOW Command - System File Checker

Let us know if you need help

Tuan
My System SpecsSystem Spec
11 Jul 2010   #3

Windows 7
 
 

Thanks for the help! =)

Computer has been on for about 30 mins, and so far no BSOD.

Memtest went good.
System file check also went good.
So, that means Kaspersky was to blame?

I really like Kaspersky, should I try to reinstall it and see if runs with no problems? Or should I not even bother and look for another anitvirus?
My System SpecsSystem Spec
.


11 Jul 2010   #4

Windows 7 Ultimate 32 bit
 
 

Since it is a known cause of BSOD's on some Windows 7 systems, I would not reinstall it. I would either keep MSE or install Avast. Why reinstall a potential problem?
My System SpecsSystem Spec
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 BSOD Help.




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