RunDLL Error at Startup

Nandoman89 · 11 Jul 2010

I recently installed 64-bit Windows 7 on my desktop machine and was going about setting up all my programs and such. After successfully installing AVG Antivirus and rebooting the system, I got a RunDLL error at startup that seems to keep appearing with each startup. It says,

"There was a problem starting wincp32.rom. The specified module could not be found."

And since this happened, I've been unable to connect to my wifi (yet am connected to the same network on my laptop less than 2 feet away), and am assuming the issue is related. It tells me I have 'limited access'. Troubleshooting tells me I've likely got an out-of-date driver, but I find that hard to believe when everything was working fine just before rebooting. This happens when I log in as myself as well as my brother's account. Both accounts are administrative.

What does this mean, are the two problems related, and how can I fix it?

usasma · 11 Jul 2010

I can't find any reference to wincp32.rom - and it shouldn't be launching this way on your desktop.
As such, I suspect that it's an infection that has been incompletely removed.

I would suggest trying some of these free, online anti-malware scans in case your onboard protection is corrupted: Malware Often malware will try and mess up these scans also - so keep trying until you get one to complete.

If you find that you're infected, please post over in the Security forums: System Security - Windows 7 Forums
If not infected, post back and we'll work from there.

Nandoman89 · 15 Jul 2010

I was able to fix it with a system restore. Still not entirely sure what caused the problem, but restoring to before I installed AVG seemed to solve it.

usasma · 15 Jul 2010

Glad to hear that you've fixed it.
Thanks for letting us know!