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| 11 Jul 2010 | #1 |
| | BSOD error on HP Laptop Yeah, i have a HP laptop and it came up with a BSOD, but i wasn't able to get the error it said but after the laptop restarted it came up with this. Windows has recovered from an unexpected shutdown Windows can check online for a solution to the problem the next time you go online Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 3081 Additional information about the problem: BCCode: 50 BCP1: FFFFF8A13A117FEE BCP2: 0000000000000000 BCP3: FFFFF80002CC6560 BCP4: 0000000000000005 OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\070710-52057-01.dmp C:\Users\Kevin\AppData\Local\Temp\WER-82462-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt P.S an attachment of the Windows7_BSOD_jcgriff2 and Rescource and Performance html is included in the documents.rar |
My System Specs | |
| 11 Jul 2010 | #2 |
| | What anti-virus are you using? If you are using AVG, remove it, and install Microsoft Security Essentials instead. Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI01.506\070710-52057-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c5f000 PsLoadedModuleList = 0xfffff800`02e9ce50
Debug session time: Wed Jul 7 17:11:34.447 2010 (UTC + 7:00)
System Uptime: 0 days 0:29:49.634
Loading Kernel Symbols
...............................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 50, {fffff8a13a117fee, 0, fffff80002cc6560, 5}
Unable to load image \??\C:\Program Files (x86)\AVG\AVG9\Identity Protection\Agent\Driver\Platform_WIN764\AVGIDSFilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AVGIDSFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for AVGIDSFilter.sys
Could not read faulting driver name
Probably caused by : AVGIDSFilter.sys ( AVGIDSFilter+1406 )
Followup: MachineOwner
--------- Tuan |
| My System Specs |
| 11 Jul 2010 | #3 |
| | 
Quote: Originally Posted by ttran  What anti-virus are you using? If you are using AVG, remove it, and install Microsoft Security Essentials instead. Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI01.506\070710-52057-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c5f000 PsLoadedModuleList = 0xfffff800`02e9ce50
Debug session time: Wed Jul 7 17:11:34.447 2010 (UTC + 7:00)
System Uptime: 0 days 0:29:49.634
Loading Kernel Symbols
...............................................................
................................................................
.......................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 50, {fffff8a13a117fee, 0, fffff80002cc6560, 5}
Unable to load image \??\C:\Program Files (x86)\AVG\AVG9\Identity Protection\Agent\Driver\Platform_WIN764\AVGIDSFilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AVGIDSFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for AVGIDSFilter.sys
Could not read faulting driver name
Probably caused by : AVGIDSFilter.sys ( AVGIDSFilter+1406 )
Followup: MachineOwner
--------- Tuan Yeah i'm using AVG but instead of using MIcrosoft Security Essentials can i use something else like NOD32 Thank YOu |
| My System Specs |
| . |
| |
| 11 Jul 2010 | #4 |
| | sorry buddy, NOD32 is notorious for causing BSODs too. Please install MSE during this time |
| My System Specs |
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