Blue Screen on Shut Down


  1. Posts : 32
    Windows 7 Home Premium 64 bit
       #1

    Blue Screen on Shut Down


    Twice in two days now I've gone to shut down the computer and it's restarted instead. The first time I wasn't watching, but just now I saw it happen, a blue screen then restart.

    Error info:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: a
    BCP1: 00008312
    BCP2: 00000002
    BCP3: 00000001
    BCP4: 8340A8B3
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\071210-22312-01.dmp
    C:\Users\Louise\AppData\Local\Temp\WER-36187-0.sysdata.xml

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    What's occurring and how can I fix it?
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    We will need the actual .dmp file for analysis

    [1 - Novice] How to ask for help with a BSOD problem
      My Computer


  3. Posts : 32
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Tews said:
    We will need the actual .dmp file for analysis

    [1 - Novice] How to ask for help with a BSOD problem
    Ah righto! Will paste it in when I get back from work, thanks!
      My Computer


  4. Posts : 6
    Window XP
       #4

    You should perform the following errors:-



    Reinstall Windows on a different partition.
    Open Registry Editor by running the regedit.exe file.
    Select the HKEY_LOCAL_MACHINE key.
    Click Load Hive on the Registry menu, and open System file in the original Windows installation location.
    Modify the value of the “HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\CrashControl” registry to 1 to disable the Automatically restart option.


    You can check it here
    Hard drive recovery of Windows XP when the system repeatedly restarts
      My Computer


  5. Posts : 13,354
    Windows 7 Professional x64
       #5

    Just make sure the settings are as below:

    Attachment 84952

    Then follow these instructions: https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


 

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