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Windows 7: BSoD - Locale: 1033, BCCode: 124


12 Jul 2010   #1

Windows 7 Professional 64-bit
 
 
BSoD - Locale: 1033, BCCode: 124

Hi everyone, I need some help fixing my computer.

This is a custom built, budget gaming rig. I have not overclocked anything. I have 1 intake fan in the front, one in the back, a 120mm on top, one on the processor and one on the graphics card as well as another two in the power supply.

Specs are as follows
---
MOBO: MSI 770-G45
VGA: nVidia Geforce 9800GT 1GB
CPU: Athlon II x3 3.1Ghz
RAM: OCZ 4GB (2x2GB)
Power Supply: Thermaltake tr2 430W

If anyone needs anything else let me know.

Anyways on to the problem. I've been getting random blue screens lately and been trying to fix it and what not. It seems that if I run Prime95 I have less than 2 Minutes before I hit a crash. Also this happened twice yesterday when I was playing borderlands (after an uptime of about 6 hours, very odd. Thought I had fixed it already )

So I think I should tell you what I've already done.

When I first started getting it, I was getting SYSTEM_SERVICE_EXCEPTION BSoDs, then it was mixed in with something about BAD POOL (this has only happened twice) and another that I can't remember, although it was about Memory.

With that, I did some searching and a lot of people thought it was RAM, so I ran Memtest 86, as well as the built in memory test from windows. Neither returned errors, so I thought I could rule that out. I ran the tests as having both sticks in and having each stick in separately for 3 passes. Next I thought hey maybe it's my installation of Windows My Installation Path has been (all version 64 bit):

Win XP Pro
Win 7 Home
Win 7 Home
Win XP Pro
Win 7 Pro

This are all retail installs. These are all brand new parts, save my CD drive.

Anyways I thought it might be my HDD. I ran CHKDSK on bootup and it returned no errors. (I've read something about my processor having troubles with SATA HDD's so I'm going to check and see if I get the same bluescreen on my IDE drive from my alternate computer).

With all of these tests passing except for prime95, I am scared. I don't know what tests to run to narrow it down and I just spent a large chunk of change on this computer.

I was wondering if it might be: Voltage (PSU: Should I return the one I have and get a 600W? I will have the funds to do this Friday.) I don't really have too much access to spare parts. I might be able to talk my friend into letting me run prime95 with only his ram (he has never had a bluescreen).

I've done all these things with default BIOS settings. I just recently upped the voltage to my CPU and my RAM (the ram was getting 1.5V and was rated at 1.65. Fixed the problem for 24 hours or so) and ever since I put more voltage to my CPU, prime95 runs for a bit longer than it did before.

If anyone could help that would be great and there are cookies to be had.

Thank you, everyone.

dumps.zip

Those are my mini-dumps that I have collected. I can't see anything that stands out and googling certain things didn't help.

My System SpecsSystem Spec
.

12 Jul 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by SockPuppetDino View Post
Hi everyone, I need some help fixing my computer.

This is a custom built, budget gaming rig. I have not overclocked anything. I have 1 intake fan in the front, one in the back, a 120mm on top, one on the processor and one on the graphics card as well as another two in the power supply.

Specs are as follows
---
MOBO: MSI 770-G45
VGA: nVidia Geforce 9800GT 1GB
CPU: Athlon II x3 3.1Ghz
RAM: OCZ 4GB (2x2GB)
Power Supply: Thermaltake tr2 430W

If anyone needs anything else let me know.

Anyways on to the problem. I've been getting random blue screens lately and been trying to fix it and what not. It seems that if I run Prime95 I have less than 2 Minutes before I hit a crash. Also this happened twice yesterday when I was playing borderlands (after an uptime of about 6 hours, very odd. Thought I had fixed it already )

So I think I should tell you what I've already done.

When I first started getting it, I was getting SYSTEM_SERVICE_EXCEPTION BSoDs, then it was mixed in with something about BAD POOL (this has only happened twice) and another that I can't remember, although it was about Memory.

With that, I did some searching and a lot of people thought it was RAM, so I ran Memtest 86, as well as the built in memory test from windows. Neither returned errors, so I thought I could rule that out. I ran the tests as having both sticks in and having each stick in separately for 3 passes. Next I thought hey maybe it's my installation of Windows My Installation Path has been (all version 64 bit):

Win XP Pro
Win 7 Home
Win 7 Home
Win XP Pro
Win 7 Pro

This are all retail installs. These are all brand new parts, save my CD drive.

Anyways I thought it might be my HDD. I ran CHKDSK on bootup and it returned no errors. (I've read something about my processor having troubles with SATA HDD's so I'm going to check and see if I get the same bluescreen on my IDE drive from my alternate computer).

With all of these tests passing except for prime95, I am scared. I don't know what tests to run to narrow it down and I just spent a large chunk of change on this computer.

I was wondering if it might be: Voltage (PSU: Should I return the one I have and get a 600W? I will have the funds to do this Friday.) I don't really have too much access to spare parts. I might be able to talk my friend into letting me run prime95 with only his ram (he has never had a bluescreen).

I've done all these things with default BIOS settings. I just recently upped the voltage to my CPU and my RAM (the ram was getting 1.5V and was rated at 1.65. Fixed the problem for 24 hours or so) and ever since I put more voltage to my CPU, prime95 runs for a bit longer than it did before.

If anyone could help that would be great and there are cookies to be had.

Thank you, everyone.

dumps.zip

Those are my mini-dumps that I have collected. I can't see anything that stands out and googling certain things didn't help.

Hi and welcome

While I am analyzing the DMP files I can give you some information. They are indeed a BugCheck 124 which is invariably hardware.

Can you use these to find out what it means and what to try.


http://www.sevenforums.com/crash-loc...-what-try.html

I see that you have used memtest. For how many passes?

I would return all settings to default as a baseline. If you need to adjust ram voltage later you can do so then.

If you are overclocking stop.



Thanks


Ken
My System SpecsSystem Spec
12 Jul 2010   #3

Windows 7 Ultimate 32 bit
 
 

Hi and welcome to the forum.

Please read these threads and post back. We will be glad to help you.

[1 - Novice] How to ask for help with a BSOD problem

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Please fill out your system information. Go to your User CP at the top of the page, look in the left column and click on Edit system specs. Filling in your specs will help us help you.

You can make this easier by downloading
Speccy.

Oops, Ken answered while I was typing.
My System SpecsSystem Spec
.


12 Jul 2010   #4

Windows 7 Professional 64-bit
 
 

Hello, thanks for the quick reply. I probably only did 2-3 memtest passes. I was working late into the night trying to fix this so doing 2+ hours of memtest wasn't really an option at 3AM.

How long do you suggest I run memtest? And should I just run it with both sticks in and then if I get an error, single them out? If I have to return the memory, I think I have to return both.

Also, Carl: I zipped them up and uploaded them to mediafire, if that is okay. I was trying to upload the .dmp files individually and it didn't like that However I now realize that I'm dull for not zipping them and just uploading them here.. haha. Also: I have edited in my system specs on my profile - as well as they are in the first post. Thanks
My System SpecsSystem Spec
12 Jul 2010   #5

Windows 7 Ultimate 32 bit
 
 

We prefer that you upload them here as an attachment to your posts. It makes it it much more convenient for us and eliminates one step that can possibly corrupt the files.
My System SpecsSystem Spec
03 Nov 2010   #6

Windows 7 Professional x64
 
 
Fixed same symptoms using bcdedit

I was having much the same problems with my Windows 7 x64 Pro installation. Random BSOD for no apparent reason and always with bccode=124 (hardware). I tried everything I could think of or find on the internet but I couldn't stop it. Even booting in Safe Mode would hang during shutdown. Tested memory (4GB) many times..checked out fine. Checked temperatures, diver versions, BIOS version, etc. All are current but problem persisted. Then I came across an obscure post about an addressing exception that happens in some USB drivers when 4GB or more of RAM is installed and running x64 OS. I used the following process as a workaround to completely eliminate my BSOD problem but the price is reduced memory.

From an elevated command prompt (right click on command prompt shortcut and choose Run as Administrator):
1) type "bcdedit /set truncatememory 0x80000000" (without the quotes)
2) Reboot
3) Go to Control Panel -> System and check the amount of RAM value. In my case it reads "4.00 GB (2.00 GB Usable)
All my BSODs stopped!!

To reverse this, use:
bcdedit /deletevalue truncatememory

Now I just need to get someone to really fix the problem!!

Here is the link to other post that I found that tipped me off to this.
Windows 7 loses contact with Western Digital My Book Mirror 2 TB HD

Good Luck!
My System SpecsSystem Spec
Reply

 BSoD - Locale: 1033, BCCode: 124




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