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Windows 7: Empty "Windows Help and Support"

12 Jul 2010   #1
stasioau

 
Empty "Windows Help and Support"

Have Win7x64 Ult.
When open: Start--"Help and Support" see empty screen with title on top only. Can not do anything inside this white box.
Will appreciate any suggestion.
Regards


My System SpecsSystem Spec
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12 Jul 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Try this, if errors are found run several times
SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
12 Jul 2010   #3
severedsolo

Windows 7 Ultimate X64 SP1
 
 

Hi stasioau. Try doing a Repair Install that fixed it for me when I had this issue.
My System SpecsSystem Spec
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12 Jul 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Severdslo is probably correct. But may be easier to try SFC first, if that does not work try the other, which will probably do the trick.
My System SpecsSystem Spec
13 Jul 2010   #5
stasioau

 

Thanks so much.
SFC does not work. When get 100%, go out of screen,without any info.
Repair Install does not show "Go online to get the latest updates for installation" but start regular installation.
It looks like have to install from beginning.
Best regards
My System SpecsSystem Spec
Reply

 Empty "Windows Help and Support"




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