BSOD help please :)

darnock · 12 Jul 2010

Just upgraded to window 7 64bit

iget a bsod while playing games and watching netflix, so I think it might be a graphic driver problem. Howeve I have updated all drivers to current.

I downloaded the debugging tool for ,installed the symbols and ran a debug of my dump file. I'll paste it here and add in one dump file I got( I would add the file but it seems ccleaner has deleted them, i'll have another one shortly, heh).. I'm not really sure what to do or whats causing it

thanks for spending the time to help me, I've googled for every fix I know of

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xA

PROCESS_NAME: iexplore.exe

TRAP_FRAME: fffff88008de3a60 -- (.trap 0xfffff88008de3a60)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000c0a3fc112
rdx=0000000000001b08 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002c8e554 rsp=fffff88008de3bf0 rbp=0000000000000000
r8=0000000000050eda r9=0000000000050eda r10=fffffa8003f74b60
r11=00000000049ae4d0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!KeUpdateRunTime+0xf4:
fffff800`02c8e554 0000 add byte ptr [rax],al ds:00000000`00000000=??
Resetting default scope

MISALIGNED_IP:
nt!KeUpdateRunTime+f4
fffff800`02c8e554 0000 add byte ptr [rax],al

LAST_CONTROL_TRANSFER: from fffff80002c80b69 to fffff80002c81600

STACK_TEXT:
fffff880`08de3918 fffff800`02c80b69 : 00000000`0000000a 00000000`00000000 00000000`0000000d 00000000`00000001 : nt!KeBugCheckEx
fffff880`08de3920 fffff800`02c7f7e0 : 00000000`049aee10 fffff880`02d63180 00000000`049ae490 00000000`00000001 : nt!KiBugCheckDispatch+0x69
fffff880`08de3a60 fffff800`02c8e554 : 00000000`049ae490 fffffa80`03f74b60 00000000`000007db fffff8a0`06f2e000 : nt!KiPageFault+0x260
fffff880`08de3bf0 fffff800`02c8e2a1 : 00000000`1390ec40 fffff880`08de3ca0 00000000`1391aa40 00000000`0c30be00 : nt!KeUpdateRunTime+0xf4
fffff880`08de3c20 00000000`6cc095c2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSecondaryClockInterrupt+0x131
00000000`0948f574 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x6cc095c2

STACK_COMMAND: kb

FOLLOWUP_IP:
nt!KiPageFault+260
fffff800`02c7f7e0 440f20c0 mov rax,cr8

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: nt!KiPageFault+260

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: hardware

FAILURE_BUCKET_ID: X64_IP_MISALIGNED

BUCKET_ID: X64_IP_MISALIGNED

Followup: MachineOwner

ttran · 12 Jul 2010

Can you please upload your minidump in your next post so that we can take a look in detail of the crash dump?
https://www.sevenforums.com/crash-loc...d-problem.html

darnock · 13 Jul 2010

sorry it took so long, i did not get the error for awhile, it always happens with videos or games, here is the dump file

darnock · 13 Jul 2010

there we go!

darnock · 13 Jul 2010

like i said i just upgraded to windows 7 64bit, and when ever i play a game or video i get these weird lines for 2 seconds then blue screen, its to fast for me to read it

i'm using crossfire 4870's

ttran · 13 Jul 2010

When does the error occur, and what USB devices do you currently have plugged in? Are any of them plugged into USB extended hubs rather than directly to the USB port in the computer? If so, connect directly and see if the error stops.
Or you can try to reinstalling the USB device tree:
GO to Device manager tab-->uninstall all device under usb list-->restart the machine so that window can reinstall them automatically

Code:

BugCheck 1E, {0, 0, 0, 0}

Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+67 )

Followup: MachineOwner
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darnock · 13 Jul 2010

i have a usb keyboard(merc stealth), and i have no installed the proper drivers.. i forgot

i'm on that right now! thank you very much for taking the time to help me, I'll let you know the outcome