Problem Solved with Windows 7 Crash When Resuming from Sleep


  1. Posts : 55
    Win7 / XP
       #1

    Problem Solved with Windows 7 Crash When Resuming from Sleep


    After 9 months of trying to run this down, installing and reinstalling Win7, updating drivers etc. I finally solved a problem I have been having with Windows 7 crashing when resuming from sleep mode. Hopefully this will help others.

    The problem I had showed in the Event Viewer as a Kernel Power Error and the symptoms were, when resuming from sleep, that the screen would slowly (every few seconds) cycle from black then back to showing the desktop / open windows. The cursor would also be mostly non-responsive and the taskbar background would be black when the screen was on. Also, a video driver error message would pop up in the notifications area at the bottom of the screen. Ultimately I would have to do a hard re-boot by pressing and holding the power button. The Event Viewer error message referred to the video driver atikmdag.

    My machine is a core 2 duo Toshiba A300-ST4004 laptop with an ATI Radeon Mobility HD3650 video card.

    SOLUTION (actually - a work-around): by minimizing all active windows (i.e., showing the desktop) before putting the machine into "sleep" mode, my system now sleeps / resumes from sleep without any issues or crashing. Seems unbelievable that something so simple would work, but it does. System has been stable for over 48 hours without a crash.

    I hope this helps others.
      My Computer


  2. Posts : 4
    Windows 7 Ultimate 64 bit
       #2

    Thanks for the solution.

    Let me just try this. I ll close the lid after minimizing all windows i.e. cltr+D and then reopen lets see if it crashes again or not.

    thanks again.
      My Computer


  3. Posts : 55
    Win7 / XP
    Thread Starter
       #3

    Just curious Irtiza - did it work for you? Hope so.
      My Computer


 

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