BSOD ntoskrnl.exe =(

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  1. Posts : 30
    Windows 7 Professional 64 Bit
    Thread Starter
       #21

    I booted in Safe Mode and tried to remove the file but it denied me acces to do it saying I need acces from SYSTEM to make any changes with this file.

    Tried to rename it and it denied my acces with the same reason.

    Its located specifically here --> C:\Windows\System32\DriverStore\FileRepository\atk2000.inf_amd64_neutral_a91abe245a6c41c8

    The other file (2009) with the same name, is located --> C:\Windows\System32\DriverStore\FileRepository\asacpi.inf_amd64_neutral_a7ca2c2f114f9353

    and then there is the other updated one (2009) here --> C:\Windows\System32\drivers

    No idea how to get rid of the 2005 one of why I have 3 files with the same name at 3 different locations =(
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #22

    Try logging into the built-in administrator account, in safe mode.
      My Computer


  3. Posts : 30
    Windows 7 Professional 64 Bit
    Thread Starter
       #23

    Tried logging into the built-in administrator account, in safe mode and it would not let me Delete or rename either the file or the folder. Saying I need acces from SYSTEM
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #24
      My Computer


  5. Posts : 30
    Windows 7 Professional 64 Bit
    Thread Starter
       #25

    I tried taking ownership of the file and the folder.. and now it denies me to make any changes to either of them with the reason that I need acces from Morten/Morti this time, instead of SYSTEM.. which is the user I am logged in on -_-
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #26

    Let me contact someone who can help...

    Please be patient, as he is busy.
      My Computer


  7. Posts : 30
    Windows 7 Professional 64 Bit
    Thread Starter
       #27

    Thank you sir.. to be honest I dont even understand how I can have a 2005 file on a windows 7 installation from a bit earlier this year sigh.
      My Computer


  8. Posts : 5,705
    Win7 x64 + x86
       #28

    When Windows 7 was installed, it went to the Microsoft servers and found that you have an Asus motherboard - so it installed the ASACPI.sys that was on their servers (the 2005 version).

    Microsoft doesn't certify these drivers, it just receives them from the manufacturer and posts them on their website. And the 2005 version is the only version that's at Microsoft - so you must get the version from Asus.

    What version is in C:\Windows\System32\drivers? That's the key here.
    The other "key" is that any further BSOD's should show the 2009 version (if it's loaded) rather than the 2005 version.

    It being in the DriverStore\FileRepository isn't an issue - and you shouldn't mess with that unless there's a pressing issue that requires it's removal. The protection(s) set on these folders are complicated and you can do more damage just by trying to remove it.

    I haven't followed this entire thread - but if the download site at Asus doesn't have the Asus ATK0110 ACPI Utility driver for Windows 7 for your motherboard, then you're facing an incompatibility issue. There is no guarantee that this will even work on an incompatible motherboard. But, from what I've seen, there isn't a whole bunch of difference between the drivers for Vista and Win7 - so I wouldn't be surprised to see it work.
      My Computer


  9. Posts : 30
    Windows 7 Professional 64 Bit
    Thread Starter
       #29

    usasma said:
    When Windows 7 was installed, it went to the Microsoft servers and found that you have an Asus motherboard - so it installed the ASACPI.sys that was on their servers (the 2005 version).

    Microsoft doesn't certify these drivers, it just receives them from the manufacturer and posts them on their website. And the 2005 version is the only version that's at Microsoft - so you must get the version from Asus.

    What version is in C:\Windows\System32\drivers? That's the key here.
    The other "key" is that any further BSOD's should show the 2009 version (if it's loaded) rather than the 2005 version.

    It being in the DriverStore\FileRepository isn't an issue - and you shouldn't mess with that unless there's a pressing issue that requires it's removal. The protection(s) set on these folders are complicated and you can do more damage just by trying to remove it.

    I haven't followed this entire thread - but if the download site at Asus doesn't have the Asus ATK0110 ACPI Utility driver for Windows 7 for your motherboard, then you're facing an incompatibility issue. There is no guarantee that this will even work on an incompatible motherboard. But, from what I've seen, there isn't a whole bunch of difference between the drivers for Vista and Win7 - so I wouldn't be surprised to see it work.
    Hello Usasma

    The version in C:\Windows\System32\drivers is the 2009 version, which it was changed too after I downloaded the Asus ATK0110 ACPI Utility driver.. I do have a driver now by that name in 3 different folders ( ASACPI.sys ) they wont conflict?
      My Computer


  10. Posts : 5,705
    Win7 x64 + x86
       #30

    No conflict with them being on your system - the conflict only comes about if the system tries to load all of them (which would cause other problems also).

    For example, there's 10 or more svchost.exe's loading on your system right now (all copies of the same file).
    Also, there's lot's of duplicates on your system that a search would show up. For example, if you search, you'll find numerous copies of setup.exe on your system (each for a different installation program).

    Don't worry about them until and unless you get another BSOD.
    The memory dump from the BSOD will have info on the version that's loaded.
    It should be the 2009 version - if somehow the 2005 version slips in, then we'll start worrying.

    You can force a BSOD to see what's happening, but IMO it's not worth the trouble.
      My Computer


 
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