Windows 7: I Need Help. Computer randomly restarts after BSOD

Nik4speed · 13 Jul 2010

My computer randomly restarts after very quickly displaying this Error Message, I have no idea what's causing it.. I have windows 7 (64x) on
an HP Laptop

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF8A00A331000
BCP2: 0000000000000000
BCP3: FFFFF88004316C02
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\071310-18548-01.dmp
C:\Users\Nick Dampman\AppData\Local\Temp\WER-31574-0.sysdata.xml

Jonathan_King · 13 Jul 2010

Welcome!

Please follow these instructions: http://www.sevenforums.com/crashes-d...tructions.html

Nik4speed · 13 Jul 2010

Windows 7 . . .
- x64
- original installed OS
- OEM

Jonathan_King · 13 Jul 2010

Thanks for trying.

It appears you zipped up the wrong files. There should be a Windows7_BSOD_jcgriff2 folder included, not the exe file.

Nik4speed · 13 Jul 2010

It should work now

Jonathan_King · 13 Jul 2010

This one looks pretty straightforward. Please uninstall Filter Driver ProtectDisc.

...Summary of the Dumps:

Code:


Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jun 28 21:26:31.907 2010 (UTC - 4:00)
System Uptime: 0 days 20:50:51.639
BugCheck 50, {fffff8a00a84b000, 0, fffff88004358c02, 0}
*** WARNING: Unable to verify timestamp for acedrv09.sys
*** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
Probably caused by : acedrv09.sys ( acedrv09+4c02 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  WksCal.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jun 23 22:42:39.090 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:12.792
BugCheck 50, {fffff8a0048a5000, 0, fffff880042bfc02, 0}
*** WARNING: Unable to verify timestamp for acedrv09.sys
*** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
Probably caused by : acedrv09.sys ( acedrv09+4c02 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  smss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jun 21 23:30:47.270 2010 (UTC - 4:00)
System Uptime: 0 days 11:46:24.002
BugCheck 50, {fffff8a004546000, 0, fffff8800434ec02, 0}
*** WARNING: Unable to verify timestamp for acedrv09.sys
*** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
Probably caused by : acedrv09.sys ( acedrv09+4c02 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  taskhost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jun 18 00:42:34.137 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:12.838
BugCheck 50, {fffff8a0046ea000, 0, fffff88004204c02, 0}
*** WARNING: Unable to verify timestamp for acedrv09.sys
*** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
Probably caused by : acedrv09.sys ( acedrv09+4c02 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  smss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jun  9 21:29:14.742 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:15.475
BugCheck 50, {fffff8a005066000, 0, fffff880042c0c02, 0}
*** WARNING: Unable to verify timestamp for acedrv09.sys
*** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
Probably caused by : acedrv09.sys ( acedrv09+4c02 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  smss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jun  9 22:39:10.831 2010 (UTC - 4:00)
System Uptime: 0 days 0:14:31.547
BugCheck 50, {fffff8a00c668000, 0, fffff88004320c02, 0}
*** WARNING: Unable to verify timestamp for acedrv09.sys
*** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
Probably caused by : acedrv09.sys ( acedrv09+4c02 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  mscorsvw.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jul 13 16:23:41.684 2010 (UTC - 4:00)
System Uptime: 0 days 20:35:32.417
BugCheck 50, {fffff8a00a331000, 0, fffff88004316c02, 0}
*** WARNING: Unable to verify timestamp for acedrv09.sys
*** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
Probably caused by : acedrv09.sys ( acedrv09+4c02 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  mcupdmgr.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jul 12 19:47:49.894 2010 (UTC - 4:00)
System Uptime: 1 days 4:09:57.611
BugCheck 50, {fffff8a00aa20000, 0, fffff880043cfc02, 0}
*** WARNING: Unable to verify timestamp for acedrv09.sys
*** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
Probably caused by : acedrv09.sys ( acedrv09+4c02 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  mcupdmgr.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul  3 21:44:41.113 2010 (UTC - 4:00)
System Uptime: 0 days 10:46:36.846
BugCheck 50, {fffff8a00c7ba000, 0, fffff8800434ac02, 0}
*** WARNING: Unable to verify timestamp for acedrv09.sys
*** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
Probably caused by : acedrv09.sys ( acedrv09+4c02 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  RecordingManag
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jul  1 12:35:15.410 2010 (UTC - 4:00)
System Uptime: 0 days 0:55:59.127
BugCheck 50, {fffff8a00b68b000, 0, fffff88004316c02, 0}
*** WARNING: Unable to verify timestamp for acedrv09.sys
*** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
Probably caused by : acedrv09.sys ( acedrv09+4c02 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  RealConverter.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jul  1 09:49:45.547 2010 (UTC - 4:00)
System Uptime: 1 days 0:55:56.264
BugCheck 50, {fffff8a00bf7a000, 0, fffff88004383c02, 0}
*** WARNING: Unable to verify timestamp for acedrv09.sys
*** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
Probably caused by : acedrv09.sys ( acedrv09+4c02 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  iexplore.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jun 29 00:24:21.485 2010 (UTC - 4:00)
System Uptime: 0 days 2:57:15.202
BugCheck 50, {fffff8a0045c1000, 0, fffff8800430cc02, 0}
*** WARNING: Unable to verify timestamp for acedrv09.sys
*** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
Probably caused by : acedrv09.sys ( acedrv09+4c02 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  dllhost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

Nik4speed · 13 Jul 2010

how do i unstall Filter Driver ProtectDisc its not in Programs And Features ?

and what causes this thing to do that ?

Windows 7: I Need Help. Computer randomly restarts after BSOD

I Need Help. Computer randomly restarts after BSOD problems?