Could you guys help me with these blue screens please

jason786 · 14 Jul 2010

This is my mates PC, he got five blue screens in a row when booting his PC, so I got him to start in safe mode and send me the .dmps over MSN

There were 50 dumps in total since 2009, but could someone analyse the recent ones from today and let me know how to fix them? Tempted to clean install for him really

Oh yeah, his system specs I am not too sure about :S

I'll try to get them, I know he's got an Asus processor, Vista x86 Home Premium, I'll try to find exact details

Jonathan_King · 14 Jul 2010

I'm not as good with Vista BSODs but I will edit this post when I am done running the dumps.

EDIT:

Your network drivers are blamed a lot, so I recommend updating your Ralink 802.11n Wireless Adapter Drivers.

I also would like to blame Kaspersky for these network problems. Please remove it with this tool: http://support.kaspersky.com/downloa...vremover10.zip

Replace it with the free Microsoft Security Essentials: http://www.microsoft.com/security_essentials

Remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: http://www.duplexsecure.com/en/downloads

...Summary of the Dumps:

Code:


Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Sun Jul 11 09:13:15.522 2010 (UTC - 4:00)
System Uptime: 0 days 0:03:04.395
BugCheck 1000007F, {8, 8c34a130, 0, 0}
*** WARNING: Unable to verify timestamp for netr28u.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28u.sys
*** WARNING: Unable to verify timestamp for rp_pkt32.sys
*** ERROR: Module load completed but symbols could not be loaded for rp_pkt32.sys
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by : nwifi.sys ( nwifi!MP6CancelSend+224 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Sun Jul 11 09:09:15.655 2010 (UTC - 4:00)
System Uptime: 0 days 3:26:05.529
BugCheck 1000007F, {8, 8c34a130, 0, 0}
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** WARNING: Unable to verify timestamp for rp_pkt32.sys
*** ERROR: Module load completed but symbols could not be loaded for rp_pkt32.sys
*** WARNING: Unable to verify timestamp for netr28u.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28u.sys
Probably caused by : tdx.sys ( tdx!FillReferenceHistoryRecord+21 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  firefox.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Sun Jul  4 07:25:24.909 2010 (UTC - 4:00)
System Uptime: 0 days 0:04:41.182
BugCheck 1000007F, {8, 8c34a130, 0, 0}
*** WARNING: Unable to verify timestamp for netr28u.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28u.sys
*** WARNING: Unable to verify timestamp for rp_pkt32.sys
*** ERROR: Module load completed but symbols could not be loaded for rp_pkt32.sys
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by : nwifi.sys ( nwifi!MP6CancelSend+224 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Sun Jul  4 07:19:26.925 2010 (UTC - 4:00)
System Uptime: 0 days 0:04:08.196
BugCheck 1000007F, {8, 8c34a130, 0, 0}
*** WARNING: Unable to verify timestamp for netr28u.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28u.sys
*** WARNING: Unable to verify timestamp for rp_pkt32.sys
*** ERROR: Module load completed but symbols could not be loaded for rp_pkt32.sys
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by : nwifi.sys ( nwifi!MP6CancelSend+224 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Sun Jul  4 07:14:02.711 2010 (UTC - 4:00)
System Uptime: 0 days 0:03:05.605
BugCheck 1000007F, {8, 8c34a130, 0, 0}
*** WARNING: Unable to verify timestamp for netr28u.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28u.sys
*** WARNING: Unable to verify timestamp for rp_pkt32.sys
*** ERROR: Module load completed but symbols could not be loaded for rp_pkt32.sys
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by : nwifi.sys ( nwifi!MP6CancelSend+224 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Wed Jul 14 06:42:32.561 2010 (UTC - 4:00)
System Uptime: 0 days 0:08:57.452
BugCheck 50, {a4764bc0, 0, 881ebd82, 0}
Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+dc )
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Wed Jul 14 06:31:56.872 2010 (UTC - 4:00)
System Uptime: 0 days 0:08:14.153
BugCheck 50, {b10fabc0, 0, 881ead82, 0}
Probably caused by : ntkrpamp.exe ( nt!KiTrap0E+dc )
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Wed Jul 14 06:15:06.225 2010 (UTC - 4:00)
System Uptime: 0 days 0:05:51.479
BugCheck 1000008E, {c0000005, 8242e2ea, b420c5e4, 0}
Probably caused by : ntkrpamp.exe ( nt!ExpAllocateHandleTableEntry+20 )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  verclsid.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Wed Jul 14 06:08:25.910 2010 (UTC - 4:00)
System Uptime: 0 days 0:06:05.791
BugCheck A, {820bae8, 1b, 1, 8224ca7f}
Probably caused by : ntkrpamp.exe ( nt!KiAttachProcess+a3 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Wed Jul 14 06:01:31.458 2010 (UTC - 4:00)
System Uptime: 0 days 0:06:03.731
BugCheck A, {6c, 1b, 1, 8224c9e5}
Probably caused by : ntkrpamp.exe ( nt!KiAttachProcess+9 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

jason786 · 14 Jul 2010

Thanks, he removed the anti virus and replaced most of those in safe mode and now it starts up fine

Jonathan_King · 14 Jul 2010

Great, thanks for the update.

Glad it's working for him now.

jason786 · 17 Jul 2010

Jonathan_King said:

Great, thanks for the update.

Glad it's working for him now.

Ah, he's been getting more recently

Jonathan_King · 17 Jul 2010

Ask him to remove Daemon Tools or whatever other CD/DVD virtualization programs he has. They use a driver, SPTD.sys that is notorious for causing BSODs.

Use this tool to remove STPD after the programs are removed: DuplexSecure - Downloads

...Summary of the Dumps:

Code:


Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Sat Jul 17 09:21:25.739 2010 (UTC - 4:00)
System Uptime: 0 days 0:04:52.004
BugCheck 1000008E, {c0000005, 824222ea, b0e925e4, 0}
Probably caused by : CLASSPNP.SYS ( CLASSPNP!SubmitTransferPacket+106 )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  verclsid.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Sat Jul 17 09:15:43.493 2010 (UTC - 4:00)
System Uptime: 0 days 0:05:28.375
BugCheck 1000008E, {c0000005, 822cc2ab, b3635b9c, 0}
Probably caused by : ntkrpamp.exe ( nt!KeRemoveQueueEx+746 )
BUGCHECK_STR:  0x8E
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Sat Jul 17 14:43:30.957 2010 (UTC - 4:00)
System Uptime: 0 days 0:06:26.213
BugCheck 50, {aea8cbc4, 0, 822e7c2f, 0}
Probably caused by : ntkrpamp.exe ( nt!KeSetEvent+13 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Sat Jul 17 09:34:31.647 2010 (UTC - 4:00)
System Uptime: 0 days 0:06:10.904
BugCheck 50, {b3683bc4, 0, 822c2c2f, 0}
Probably caused by : ntkrpamp.exe ( nt!KeSetEvent+13 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Sat Jul 17 09:27:31.721 2010 (UTC - 4:00)
System Uptime: 0 days 0:05:14.597
BugCheck 1000007E, {c0000005, 8229b8ad, 8c3bf858, 8c3bf554}
Probably caused by : ntkrpamp.exe ( nt!RtlImageNtHeaderEx+45 )
PROCESS_NAME:  ehsched.exe
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨