BSOD with assorted stop codes

Trouserdeagle

New member
Hiya.

After about 50 attempts at installing Windows 7 Ultimate 64-bit to a newly built computer, I finally got it installed, despite all the "source file unavailable" messages and random BSODs, and ran it rock solid stable for about 6 hours last night. When I turned it on this morning, however, I was met with a BSOD upon loading my desktop with some error messages relating to various programs that I didn't have time to read. This, coincidentally, occurred on my previous fresh W7x32 install the day before, too.

I got home from work today and fired it up, just to see what would happen, and each time it loaded to desktop, I got hit with a BSOD, each time with different stop codes, ranging from "reference_by_pointer" to "system_service_exception". I ran the windows memory diagnostic on the RAM I have in my system now, and it showed that I had an error (though wasn't kind enough to tell me what kind and on which module...) I ran the test again on each module and each time the test showed negative on errors, so I put both sticks back in, but this time in the second bank, to test - surprise surprise, the test shows errors.

Having had the computer warmed up now for a few hours, it seems to be fairly stable, and I'm running memtest on the pair of DIMMs as we speak. The tests are so far showing negative on errors.

I'll upload the stack dumps as soon as it's finished testing the RAM (I'm on my laptop atm) but in the meantimes, what are your initial thoughts? Chipset errors on the motherboard that stops it running correctly in dual channel mode? Dead RAM? Any help would be appreciated.

Thanks,
Dave.

System spec: AMD Phenom II 955 3.2GHz, 4GB Geil Black Dragon 1333 RAM (2x2GB), Asus M4A88TD-M EVO/USB3 motherboard, 1TB SATA Samsung HDD, 2x LG DVD-RW (IDE), Asus 5770 ATI graphics card and a 700watt PSU.
 

My Computer

Computer Manufacturer/Model Number
Home build
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom II 955 3.2GHz
Motherboard
Asus M4A88TD-M EVO/USB3
Memory
4GB Geil
Graphics Card(s)
Asus EAH5770 CuCore
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung SyncMaster 913n
Hard Drives
1TB Samsung
PSU
700w Arctic Power
Case
Antec
Cooling
1 intake fan, 1 exhaust
Okay, after running memtest within windows for an hour or so, 100% tested showed 0 errors. Quite why windows memory tester is returning errors, but memtest isn't, is beyond me, but there you go. I'm attaching my stack dumps with this post - hopefully that'll help someone diagnose the issue.
 

My Computer

Computer Manufacturer/Model Number
Home build
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom II 955 3.2GHz
Motherboard
Asus M4A88TD-M EVO/USB3
Memory
4GB Geil
Graphics Card(s)
Asus EAH5770 CuCore
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung SyncMaster 913n
Hard Drives
1TB Samsung
PSU
700w Arctic Power
Case
Antec
Cooling
1 intake fan, 1 exhaust
Another couple of hours running stable last night after it'd warmed up, I turn my computer on this morning and I get a "spooler subsystem app has stopped working error" on boot, then a BSOD with a 0x19 bad_pool_header stop code about 5 minutes later, while idling on desktop.

I'd be willing to bet that once it's warmed up a little, it'll be stable all day.

Still no ideas?

Edit: And one more BSOD for good measure. This one with a 0x24 stop code, citing ntfs.sys in the main body text.
 

My Computer

Computer Manufacturer/Model Number
Home build
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom II 955 3.2GHz
Motherboard
Asus M4A88TD-M EVO/USB3
Memory
4GB Geil
Graphics Card(s)
Asus EAH5770 CuCore
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung SyncMaster 913n
Hard Drives
1TB Samsung
PSU
700w Arctic Power
Case
Antec
Cooling
1 intake fan, 1 exhaust
It sounds to me that either Ram or hard drive problem.
From the crash dump you uploaded, I can see different stop codes, memory was blamed in most of those as well as ntfs.sys which is hard drive controller drivers.

Have you overclocked anything? if so, please reset to default setting.

What version of memtest have you used? Do you use memtestx86+ to test your ram? If so, what version
Memory Diagnostics <--You might want to check that to see in detail

I would suggest you to do disk check and Hard drive diagnostic (downloaded diagnostic tool from the manufacture's site):
http://www.sevenforums.com/tutorials/433-disk-check.html
HD Diagnostic

BUGCHECK SUMMARY:
Code:
BugCheck 18, {0, fffffa8006045e70, 2, ffffffffffffffff}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+46451 )

Followup: MachineOwner
---------
BugCheck 4E, {99, c8228, 3, c8227}

Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )

Followup: MachineOwner
---------
BugCheck A, {fffff680003f8a90, 0, 0, fffff80002ca11e2}

Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )

Followup: MachineOwner
---------
BugCheck A, {fffff680003f68c8, 0, 0, fffff80002dd9e37}

Probably caused by : memory_corruption ( nt!MiCaptureAndResetWorkingSetAccessBits+97 )

Followup: MachineOwner
---------
BugCheck A, {fffffa800d967e92, 2, 0, fffff80002095bf5}

Probably caused by : ntkrnlmp.exe ( nt!NtWaitForWorkViaWorkerFactory+4e4 )

Followup: MachineOwner
---------
BugCheck 3B, {c0000005, fffff80002ded000, fffff88002980fd0, 0}

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+174 )

Followup: Pool_corruption
---------
BugCheck 24, {1904fb, fffff88007beaa68, fffff88007bea2d0, fffff800020aa516}

Probably caused by : Ntfs.sys ( Ntfs!NtfsFullDeleteLcb+45 )

Followup: MachineOwner
---------
 

My Computer

Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Okay, just a few updates.

The first thing I did when I got home this afternoon was to attempt to run Windows - this, as expected, resulted in a BSOD. I then ran Memtest86+ on both sticks in their original configuration, and found no less than 60,000 errors from test 4 onwards on the first pass. I then proceeded to test each stick individually in each slot, with each test returning no errors whatsoever. I've just finished running a test again on the original configuration with both sticks in, and guess what? No errors after 2 passes. I'm about to boot into Windows and check stability and I'll let you know what happens.

ttran, to answer you questions:

I originally ran the windows memory diagnostic from the boot menu - I assume it's the most recent version to my copy of Windows 7 Ultimate, which returned harware errors but wasn't more specific. After that, I ran a program simply called memtest from within Windows and returned no errors at all.

I've run chkdsk and although it did turn up a few orphaned files etc, these appeared to be from the system not shutting down correctly on any of its numerous BSODs, and I couldn't see anything critical in the results. I attempted to run the Samsung HDD utility this evening, but it failed to run, citing:

"Cant open CD driver CD001. SHUCDX can't install

your ram drive is loaded at c:
Out of memory error
Bad command or filename"

So I haven't gone any further with that for now. I am also not overclocking anything, and running everything at stock settings, with memory voltage and timings by SPD.

Jonathan_King: I'll remove Comodo and run the driver verifier tomorrow, after I've conducted a few more tests - I don't want to eliminate too many things at once in case I miss the issue altogether.

I'll run another memtest tomorrow on a cold boot (as the system seems to run stable after a while) and see what happens, and then I'll run it overnight to check again.

At the moment, I'm stumped as to whether it's the motherboard, RAM or CPU (seeing as the memory controller is on board with AMD chips?) Indeed, I may have to RMA the lot and leave them to figure it out.

Thanks, both of you, for your help so far.
 

My Computer

Computer Manufacturer/Model Number
Home build
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom II 955 3.2GHz
Motherboard
Asus M4A88TD-M EVO/USB3
Memory
4GB Geil
Graphics Card(s)
Asus EAH5770 CuCore
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung SyncMaster 913n
Hard Drives
1TB Samsung
PSU
700w Arctic Power
Case
Antec
Cooling
1 intake fan, 1 exhaust
Upon running memtest86+ again when I got home from work today on a cold system, I'm so far at 6,000+ errors from test 5, 6 and 7, with test 8 still to come.

I am geniunely stumped. No errors on a warm system, yet tens of thousands on a cold boot. I'm pretty much ruling out Windows or HDD errors here, though you're welcome to disagree.

Dry joint or bad soldering on the motherboard maybe? I could do with pinning this problem down to a specific piece of hardware to avoid RMAing the whole damn kit and kaboodle.
 

My Computer

Computer Manufacturer/Model Number
Home build
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom II 955 3.2GHz
Motherboard
Asus M4A88TD-M EVO/USB3
Memory
4GB Geil
Graphics Card(s)
Asus EAH5770 CuCore
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung SyncMaster 913n
Hard Drives
1TB Samsung
PSU
700w Arctic Power
Case
Antec
Cooling
1 intake fan, 1 exhaust
Try increasing the RAM voltage slightly. That's all I can suggest.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s

My Computer

Computer Manufacturer/Model Number
Home build
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom II 955 3.2GHz
Motherboard
Asus M4A88TD-M EVO/USB3
Memory
4GB Geil
Graphics Card(s)
Asus EAH5770 CuCore
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung SyncMaster 913n
Hard Drives
1TB Samsung
PSU
700w Arctic Power
Case
Antec
Cooling
1 intake fan, 1 exhaust
Thanks for the link. Would you mind posting back here if they can solve the issue?
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Hi again,

With regards to increasing RAM voltage, I had it set around .045v above spec just to see and the stability didn't improve. The guys over at Anandtech forums unfortunately couldn't offer much more insight into the issue either, besides repeated tests in various configurations, which I'd already done, and updating the BIOS, which I also did.

The PSU was faulty, that much is clear, so whether or not that was a major contributing factor, I'm not sure. In any case, I RMAd the lot and the courier came to pick it up today. It'd be nice if the supplier gives me a fault report, but I'm not holding my breath. Just looking forward to having a working computer here by the weekend.

Thanks again for your help, I'm just sorry I won't have any answers to help other sufferers of an issue like this.
 

My Computer

Computer Manufacturer/Model Number
Home build
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom II 955 3.2GHz
Motherboard
Asus M4A88TD-M EVO/USB3
Memory
4GB Geil
Graphics Card(s)
Asus EAH5770 CuCore
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung SyncMaster 913n
Hard Drives
1TB Samsung
PSU
700w Arctic Power
Case
Antec
Cooling
1 intake fan, 1 exhaust
Just a final note - the techs at my supplier tested the RAM and found both sticks to be faulty, in addition to the PSU.

Thanks again.
 

My Computer

Computer Manufacturer/Model Number
Home build
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom II 955 3.2GHz
Motherboard
Asus M4A88TD-M EVO/USB3
Memory
4GB Geil
Graphics Card(s)
Asus EAH5770 CuCore
Sound Card
Onboard Realtek HD Audio
Monitor(s) Displays
Samsung SyncMaster 913n
Hard Drives
1TB Samsung
PSU
700w Arctic Power
Case
Antec
Cooling
1 intake fan, 1 exhaust
I wonder if the PSU is what caused the bad RAM.

Anyway, thanks for the report and I'm glad they fixed it.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
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