crashing and bsod

mrlee · 16 Jul 2010

Hi there i posted earlier about a kernel 41 errors followed by a bsod. I got told to upload a windows 7 bsod report so here it is, any help will be gladly appreciated.

addition info about windows 7...
- x86 32 bit.
- Windows vista came with the laptop but i bought a upgrade version of windows 7.
- Vista was OEM and windows 7 was retail and installed personally
- laptop was bought 7 months ago at the start of January
- windows 7 has been on it since i got the laptop.

The Howling Wolves · 16 Jul 2010

mrlee,
Have you gone thru and updated all drivers?
More help will be along the way.

Welcome to 7 Forums!

mrlee · 16 Jul 2010

got most but ill have a search for more up to date ones. thanks for the quick response, btw you don't need to call me mrlee (just picked it cause i couldn't think of a name) Steven is fine, mr lee makes me feel like me 50 year old dad. =)

Jonathan_King · 16 Jul 2010

I wonder if Kaspersky is causing the problem. Please remove it with this tool: http://support.kaspersky.com/downloa...vremover10.zip

Replace it with MSE: http://www.microsoft.com/security_essentials

Your Intel storage drivers are outdated, that could also be the problem. Please install the latest drivers from the manufacturer's site.

Also update your Adaptec drivers.

mrlee · 16 Jul 2010

thanks for the help mate, am having abit of trouble finding the drivers to update. any chance you can help me?

The Howling Wolves · 16 Jul 2010

Installing and updating drivers in 7

Here's a start!

Jonathan_King · 16 Jul 2010

mrlee said:

thanks for the help mate, am having abit of trouble finding the drivers to update. any chance you can help me?

Sure, just go to the computer manufacturer's site, and input your model and browse the Drivers section.

Drivers is often found in the Support section.