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| 15 Jul 2010 | #1 |
| | BSODS, The continuing story Part 2 Hi Tuan and Tews, Hopefully you might remember my previous thread, which finished 2 days ago on an optimistic note. Following on from tests performed etc, I restarted my system almost 48 hours later to test cold start. Unfortunately system had 3 blue screens and black screen before stabilising. I have attached as much info as could muster from the blue screens. Somewhere in there might be a solution Thanks again, Regard, Chalky |
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| 15 Jul 2010 | #2 |
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Quote: Originally Posted by Chalky Skipper  Hi Tuan and Tews, Hopefully you might remember my previous thread, which finished 2 days ago on an optimistic note. Following on from tests performed etc, I restarted my system almost 48 hours later to test cold start. Unfortunately system had 3 blue screens and black screen before stabilising. I have attached as much info as could muster from the blue screens. Somewhere in there might be a solution Thanks again, Regard, Chalky This one is pretty straight. Its your PCTools, specifically PCTCore64.sys. I would uninstall it and see if the problem goes away. You can always re-install it later Sorry if I forgot result last time, but it would be best if you can run memtestx86 for at least 5,6 passes to eliminated memory corruption http://www.carrona.org/memdiag.html <---Instruction BUGCHECK SUMMARY: Code: BugCheck 7E, {ffffffffc0000005, fffff80003598bb9, fffff8800332b128, fffff8800332a980}
Unable to load image PCTCore64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PCTCore64.sys
*** ERROR: Module load completed but symbols could not be loaded for PCTCore64.sys
Probably caused by : PCTCore64.sys ( PCTCore64+31a11 )
Followup: MachineOwner
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BugCheck 3B, {c0000005, fffff80003554cf5, fffff88006c18740, 0}
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+965 )
Followup: MachineOwner
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BugCheck A, {fffffb80075ad520, 2, 0, fffff80003278eeb}
Probably caused by : memory_corruption ( nt!MiResolveMappedFileFault+8b )
Followup: MachineOwner
--------- Tuan |
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| 15 Jul 2010 | #3 |
| | Hi Tuan, THanks for quick reply, will uninstall Spydoctor and wait another 48 hours. You obviously don't sleep,as, according to my clock it would be around 0450 hrs in your neck of the woods when you posted the reply. Will advise result. Regards, Chalky |
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| 15 Jul 2010 | #4 |
| | I'm home in Vietnam for summer. You live in Australia right? So probably we are not much different in time. I'm going back to United State in September and time will be much much different by that time. Hopefully remove PC tool will solved the problem. What other antivirus software are you using? Again, third party software especially antivirus, are potential cause for BSODs, no matter it is blamed directly in the dump file or not?  |
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| 15 Jul 2010 | #5 |
| | Hi Tuan, Looks like only about 3 hour difference. I had Kaspersky on system,however it appeared to be playing up so uninstalled, tried Comodo but had problems with that as well and looks like Spydoctor also travelling same direction. Now wondering what protection I can put on without causing problems. Regards, Chalky |
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| 15 Jul 2010 | #6 |
| | Install Microsoft Security Essentials: http://www.microsoft.com/security_essentials Guaranteed not to cause problems. |
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| 15 Jul 2010 | #7 |
| | Hi Jonathan, Thanks for advise. Will certainly give it a go Regards, Chalky |
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| 15 Jul 2010 | #8 |
| | Keep us posted! We always like to hear results. |
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| 07 Aug 2010 | #9 |
| | The Story so far Hi, Need help to sort out ongoing problem. Have have 2 previous threads with this problem but still no luck in sorting it out. Last thread was about 3 weeks ago, so thought it better to start new one. Have been having BSODS for months,having initially built system in February. The system is Windows 7 x 64 ultimate, it was purchased retail at same time as other computer components. Following is a list,as best I can remember, of what I have done to try and rescue system. 1.. Reinstalled OS on 2 occasions 2.. Clean install with new hard drive. 3.. Changed Video card 4.. Run disk check 5.. HD diagnostic,passed short and long 6.. Memtest x86, 6 passes no errors 7.. Sfc/scannow, all clear 8.. Repair install 9.. Tried different protection software, including Kaspersky, Spydoctor,Comodo, Norton and currently using Microsoft Essentials. Have attached zipped files for Bsods and perform. Hopefully these might give enough info for rectification. Thank you for your time, Regards Chalky |
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| 07 Aug 2010 | #10 |
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Quote: Originally Posted by Chalky Skipper Hi, Need help to sort out ongoing problem. Have have 2 previous threads with this problem but still no luck in sorting it out. Last thread was about 3 weeks ago, so thought it better to start new one. Have been having BSODS for months,having initially built system in February. The system is Windows 7 x 64 ultimate, it was purchased retail at same time as other computer components. Following is a list,as best I can remember, of what I have done to try and rescue system. 1.. Reinstalled OS on 2 occasions 2.. Clean install with new hard drive. 3.. Changed Video card 4.. Run disk check 5.. HD diagnostic,passed short and long 6.. Memtest x86, 6 passes no errors 7.. Sfc/scannow, all clear 8.. Repair install 9.. Tried different protection software, including Kaspersky, Spydoctor,Comodo, Norton and currently using Microsoft Essentials. Have attached zipped files for Bsods and perform. Hopefully these might give enough info for rectification. Thank you for your time, Regards Chalky Chalky I see you have run memtest but the DMP's are still pointing to memory. Did you run it one stick at a time, and did you test the mobo slots one at a time with a known good memory stick? Code: 080610-24476-01.dmp 8/6/2010 16:30:04 MEMORY_MANAGEMENT 0x0000001a 00000000`00041790 fffffa80`014f50b0 00000000`0000ffff 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+70600 x64 C:\Users\K\Desktop\Windows7_BSOD_jcgriff2\080610-24476-01.dmp 4 15 7600 080610-25958-01.dmp 8/6/2010 16:28:26 MEMORY_MANAGEMENT 0x0000001a 00000000`00041790 fffffa80`014a1830 00000000`0000ffff 00000000`00000000 mssmbios.sys mssmbios.sys+fd9c5830 x64 C:\Users\K\Desktop\Windows7_BSOD_jcgriff2\080610-25958-01.dmp 4 15 7600 080610-23259-01.dmp 8/6/2010 16:18:12 MEMORY_MANAGEMENT 0x0000001a 00000000`00041790 fffffa80`00ec4030 00000000`0000ffff 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+70600 x64 C:\Users\K\Desktop\Windows7_BSOD_jcgriff2\080610-23259-01.dmp 4 15 7600 080610-19687-01.dmp 8/6/2010 16:16:16 MEMORY_MANAGEMENT 0x0000001a 00000000`00041287 00000000`00000058 00000000`00000000 00000000`00000000 Ntfs.sys Ntfs.sys+10953 x64 C:\Users\K\Desktop\Windows7_BSOD_jcgriff2\080610-19687-01.dmp 4 15 7600 080410-17128-01.dmp 8/4/2010 11:24:44 MEMORY_MANAGEMENT 0x0000001a 00000000`00041790 fffffa80`014c4f00 00000000`0000ffff 00000000`00000000 vwifibus.sys vwifibus.sys+2425a38 x64 C:\Users\K\Desktop\Windows7_BSOD_jcgriff2\080410-17128-01.dmp 4 15 7600 080710-24538-01.dmp 8/7/2010 13:25:24 NTFS_FILE_SYSTEM 0x00000024 00000000`001904fb fffff880`06a87718 fffff880`06a86f80 fffff880`012e7c27 Ntfs.sys Ntfs.sys+213d8 x64 C:\Users\K\Desktop\Windows7_BSOD_jcgriff2\080710-24538-01.dmp 4 15 7600 080610-23961-01.dmp 8/6/2010 16:19:30 NTFS_FILE_SYSTEM 0x00000024 00000000`000c08a2 00000000`00000000 00000000`00000000 00000000`00000000 Ntfs.sys Ntfs.sys+1e95 x64 C:\Users\K\Desktop\Windows7_BSOD_jcgriff2\080610-23961-01.dmp 4 15 7600 080610-23353-01.dmp 8/6/2010 16:24:54 SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff960`001960aa fffff880`07ce4160 00000000`00000000 USBPORT.SYS USBPORT.SYS+fc1f10aa x64 |
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