Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: windows 7 64-bit BSOD

15 Jul 2010   #1
aghamajid1369

Windos 7 64-bit
 
 
windows 7 64-bit BSOD

Hey guys.
i'm getting BSOD page fault error too many times.specially when i'm exiting a game!
i'v got a new vga gtx 470 zotac but i had this problem with my last vga too (8800 gt xfx)
cpu: E8400
Ram: 4Gb
Mother board: Asus P5e

here's my mini dump files
Thanks (sorry for bad language).


My System SpecsSystem Spec
.
15 Jul 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

There is one stop code 124, which is hardware related, please read this article to know what it is and what to try
http://www.sevenforums.com/crash-loc...-what-try.html
However, before doing that, there are several things I want you to try first:
Scan whole system file check:
SFC /SCANNOW Command - System File Checker
There is one exception code c000005, which make me think of memory related. Please download third party called memtestx86, burn it to CD using ISO Recorder v3 , and let it run for 5,6 passes at least. Instruction can be found here --> Memory Diagnostics

You have some drivers that are desperate in need for updating:
Code:
VSTBS26  VSTBS26.SYS  Thu Oct 16 07:54:06 2008 (48F690AE)
VSTCNXT6 VSTCNXT6.SYS Thu Oct 16 07:52:22 2008 (48F69046)
VSTDPV6  VSTDPV6.SYS  Thu Oct 16 07:57:45 2008 (48F69189)
They are Conexant SoftK56 Modem Driver
Code:
VClone   VClone.sys   Wed Sep 24 17:29:20 2008 (48DA1680) VirtualCloneCD Driver by Elaborate Bytes AG
Code:
RTCore64 RTCore64.sys Wed May 25 13:39:12 2005 (42941D90) RivaTuner/EVGA Precision 
Code:
Amfltx64 Amfltx64.sys Mon Oct 15 10:37:21 2007 (4712E071) A4Tech X-705FS Mouse Driver
Amusbx64 Amusbx64.sys Wed Feb 13 15:20:14 2008 (47B2A83E)
Code:
000      000.fcl      Fri Oct 05 09:47:54 2007 (4705A5DA) CyberLink FCL Driver
Window 7 doesn't like out of date drivers and with those out of date drivers average from 2,3 years ago, I bet it would be surprised if you computer hadn't gone through any crashes.

Please remove any virtual CD program such as Deamon tool or Alcohol 120%, they use sptd.sys, which I found in the loaded drivers, well-known for causing BSODs. Please remove Deamon tool completely, then use this tool to remove sptd.sys:
DuplexSecure - Downloads

BUGCHECK SUMMARY:
Code:
BugCheck 3B, {c0000005, fffff8000305601e, fffff880091b0e20, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 )

Followup: MachineOwner
---------
BugCheck 50, {fffff900c2fb47a0, 0, fffff960006ddc51, 0}

Unable to load image \SystemRoot\System32\cdd.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cdd.dll
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll

Could not read faulting driver name
Probably caused by : cdd.dll ( cdd+dc51 )

Followup: MachineOwner
---------
BugCheck 3B, {c0000005, fffff8000308701e, fffff88009133e20, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 )

Followup: MachineOwner
---------
BugCheck 124, {0, fffffa8004ae6038, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------
BugCheck 3B, {c0000005, fffff8000305201e, fffff88009e13e20, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 )

Followup: MachineOwner
---------
BugCheck 50, {fffff900c1ee1030, 0, fffff960002bc69d, 0}

Unable to load image \SystemRoot\System32\win32k.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys

Could not read faulting driver name
Probably caused by : win32k.sys ( win32k+27c69d )

Followup: MachineOwner
---------
BugCheck 3B, {c0000005, fffff96000174283, fffff88005d4c060, 0}

Unable to load image \SystemRoot\System32\win32k.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+c4283 )

Followup: MachineOwner
---------
Regard,

Tuan
My System SpecsSystem Spec
15 Jul 2010   #3
aghamajid1369

Windos 7 64-bit
 
 

tnx buddy for your reply.
i tried this and no error were found and everything was okay.
Quote:
There is one exception code c000005, which make me think of memory related. Please download third party called memtestx86, burn it to CD using ISO Recorder v3 , and let it run for 5,6 passes at least. Instruction can be found here --> Memory Diagnostics
i tried this and let it passes for 3 times with no error.sorry it was taking too long i couldn't wait for 6 passes .
i uninstalled all the programs that you mentioned and used DuplexSecure - Downloads afterward.
by the way some times some strange dots appears on my screen then the screen goes black an then it becomes normal! and windows notify me that he graphic driver stop responding and now it's ok or somthing like that! i don't know if these problems are related.
any way thanks for your replay.really appreciate it.
let's see if BSOD happens again.
My System SpecsSystem Spec
.

15 Jul 2010   #4
ttran

Microsoft Window 7 Professional 32 bit
 
 

Make sure to update all the driver I mentioned. Did you choose the "Uninstall" option when you turn on the tool downloaded from Duplexsecure.
The phenomena you described about the graphic, you can try to solve it by re-installing the driver with the directx:
Download details: DirectX End-User Runtime

Hopefully updating out of date drivers and remove Sptd.sys will solve the issue

Regard,

Tuan
My System SpecsSystem Spec
15 Jul 2010   #5
aghamajid1369

Windos 7 64-bit
 
 

Quote:
Did you choose the "Uninstall" option when you turn on the tool downloaded from Duplexsecure.
yes.first time i chose updating and after rebooting the pc i chose uninstall.
Quote:
The phenomena you described about the graphic, you can try to solve it by re-installing the driver with the directx:
Download details: DirectX End-User Runtime
thanks.i'm gonna try it now

thanks for your time
My System SpecsSystem Spec
Reply

 windows 7 64-bit BSOD




Thread Tools




Similar help and support threads
Thread Forum
BSOD on Windows Update; BSOD when playing games
NOTE: DM log collector seem to be getting stuck when collecting msinfo32.nfo, so the attached file can be incomplete. Please let me know if it can take longer than 10 minutes to collect this data so i will run the program again. BSOD #1: It started at around January 15th - basically when i shoot...
BSOD Help and Support
BSOD using FULL windows 7, no BSOD using safe mode
My computer has been stable for years, however recently I have been getting BSOD when doing any task. Windows will sometimes load to the desktop and I am able to watch video, run windows score, check email, etc before it will BSOD. Other times, it will BSOD before getting to the windows login...
BSOD Help and Support
BSOD trying to start Windows, gets to desktop then BSOD, then reboots
Hi guys, I encountered BSOD for the first time. Very annoying. Right now I have to run this on Safe Mode in order to access the internet. I also noticed I can't use Firefox right now, and instead am using iE. I couldn't run the the performance scan report either (time out?), but I did attach the...
BSOD Help and Support
lots of BSOD - Format, Clean windows install - Still same BSOD
Hi, I use a 1.5 year old aces aspire 5738z and I think it just died on me. Here is what happens. Whatever I do it cannot stay without a BSOD for more than 10 minutes. I tried reinstalling drivers and it did not change anything so I tried several things but finally just formated it and installed...
BSOD Help and Support
BSOD Starting Windows Virtual PC Machines (any machine, always bsod)
Hello All, I've been getting consistent BSODs while trying to start Windows Virtual PC (not Microsoft Virtual PC 2007) machines on my computer. I've tried various driver updates and a bios update and several system restores along the way, but to no avail. In the attached dump files, the last...
BSOD Help and Support
Windows crash (BSOD without BSOD) nVidia
Hello! I have been expiriencing problems with my computer which are as follows: I do my thing on the computer (surf, play etc.) and suddently my screen goes black. It has been doing this for about a week now, and I received my new SSDs recently so I popped them in, put them in RAID-0 and...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:15.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App