Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Explorer & IE crashing constantly on a fresh install?

15 Jul 2010   #1
ahstanford

Windows 7 Home Premium
 
 
Windows Explorer & IE crashing constantly on a fresh install?

Hello everyone,

I just reformatted a Dell Inspiron 530S Desktop with Windows 7 Home Premium 64-bit. It's coming from Vista 64, but this is not an upgrade but rather a full reformat/reinstall.

Once installed, I noticed that IE was crashing immediately every time I opened it.

Next, I tried to double click the C: drive in Explorer and explorer.exe crashed.

I then tried to load a CD with some drivers on it, and when I right clicked on the CD drive under My Computer in order to click Explore - exporer.exe crashed again.

In device manager the only hardware with a yellow caution sign icon is under Display Adapters and is the "Intel G33/G31 Express Chipset Family" but I doubt that would cause all of this.

I'm at a loss of what to do -- why would the OS be having so many issues on a new, fresh, legitimate install?

EDIT: In addition, when I try to install software it tells me that the "The Windows Installer Service Could Not Be Accessed"


My System SpecsSystem Spec
.

19 Jul 2010   #2
usasma
Microsoft MVP

 
 

Start with these free diagnostics:
Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

Then, if the above tests pass, I'd try these free stress tests:
Quote:
FurMark download site: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit
Quote:
Prime95 download site: Free Software - GIMPS
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
This won't necessarily crash the system - but check the output in the test window for errors.
The Test selection box and the stress.txt file describes what components that the program stresses.
My System SpecsSystem Spec
Reply

 Windows Explorer & IE crashing constantly on a fresh install?




Thread Tools





Similar help and support threads
Thread Forum
Halp! Fresh Windows 7 install constantly freezing
Hey guys! So, I've just re installed 7 Ultimate x64 on my desktop because my prior installation had been giving me grief. My issue is that it is now intermittently freezing. I assume the issue is related to drivers because I've tested my memory via memtest, and I ran DFT on my (brand new)...
BSOD Help and Support
Windows Explorer constantly crashing (folders with images in them)
I'm in desperate need of help! Windows explorer crashes with the error message "Windows Explorer has stopped working" whenever I click on a folder that has a RAW image file (.CR2) or a TIFF/PSD image file. It then shuts down and restarts. It only happens with these large image files, not...
General Discussion
Windows Explorer constantly crashing
almost every time I open windows explorer, it crashes... I read a post earlier that recommended opening command prompt and typing in: sfc /sannow Did that and the results are: "Verification 94% complete. Windows Resource Protection could not
General Discussion
Windows Explorer constantly crashing (with OggSplitter.ax at fault?)
I'm running Windows 7 Home Premium Edition x64 Each time I see a similar problem caused by various processes, the solution is different each time so I am wit's end trying to find the exact solution to my particular faulty process. Here's the error message: Application...
BSOD Help and Support
Windows Explorer (explorer.exe) is constantly crashing
hi, after 5 or 6 months of using, explorer.exe started crashing constantly, it crashes every 10-15 minutes and freezes the screen, then i restart the process and continue using. here is the problem signature : Problem Event Name: APPCRASH Application Name: Explorer.EXE
BSOD Help and Support
Windows 7 (almost fresh install) keeps on crashing
Hello guys, Im so glad, that I found this board. Looks like, there are some pros doing the crash-debugging, so youre my final hope. Since aboud end of 2009 the computer of a friend keeps on crashing with a BSOD. What weve done so far: - Memtest: RAM was tested OK -...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:29.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App