Need help to root-cause BSOD (Stop code: 0x50) in ntfs.sys


  1. windoh7
    Posts : 1
    Windows 7
       New #1

    Need help to root-cause BSOD (Stop code: 0x50) in ntfs.sys


    Trying to chase down this persistent BSOD on my dad's new Acer laptop. System is largely unusable (except in safe mode). BSOD's soon after boot-up/login.

    BSOD screen text:

    ntfs.sys
    page_fault_in_nonpaged_area
    stop: 0x00000050 (0xfffff98102dc26a0, 0x0000000000000000, 0xfffff88001c284e0, 0x0000000000000005)
    ntfs.sys - address fffff88001c284e0 base at fffff88001c1d000, datestamp 4a5bc14f
    locale ID: 1033
    OS version: 6.1.7600.2.0.0.768.3
    bcp1: fffff981104026a0
    bcp2: 0
    bcp3: fffff8800161a4e0
    bcp4: 5
    os version: 6_1_7600
    service pack: 0_0
    product: 768_1

    System info:
    Acer AS5741-6073 Laptop
    Intel Core i5-430M Processor (2.26GHz)
    4GB memory
    500GB WDC hard drive
    Microsoft Windows 7 Home Premium (64-bit)

    Dumps attached...

    Things I've already tried:
    - memtest86 : No problems reported
    - chkdsk - Reported and (claimed to have) fixed an issue of free blocks being marked as allocated. But the BSOD persists even after this.
    - Safe mode: system generally usable with usual safe mode limitations (i.e. no immediate BSOD soon after boot). But will BSOD if I attempt to do a system restore to an earlier save point.

    Appreciate any help...
      My Computer
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  3. windowsapple
    Posts : 150
    Mc Donald OS Version Beta
       New #2

    Contact Acer!
      My Computer
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