BSOD - Possible Wifi Issue

scottmodha · 16 Jul 2010

Hi all.

Firstly I'd like to say what a great forum! I am glad I found this place, and hoping you can assist me with some issues.

This started the other day when my computer had turned itself off after being on all day. The wifi has stopped working.

Naturally I went into the control panel and re-enabled it, soon after the system BSOD and re-booted.

Now every time I try to get the laptop to communicate with the adaptor it BSOD's.

I have the information you guys need below, hope you can help!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 50
BCP1: D06DD90D
BCP2: 00000000
BCP3: 82FF73B4
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Adaptor is an Atheros AR5007EG.

I have enclosed the minidump zip as per the posting instructions.

Any help is MUCH apreciated!

it is running driver 7.7.0.288 - 22/04/2009.

Neverhavemoney · 16 Jul 2010

Hey Scott,

Welcome to the forums! Glad to have you here as well.

Is the driver up to date? Check on the companies website, as they may have released an update. Also, are you up to date with the windows 7 updates?

And when you say that your computer automatically shut down, why? Did it run a scan then shutdown? Or was it an unexplained shutdown.

If it was unexplained, then it could have been caused by malware, and you might want to do some scans with Malwarebytes and Spybot S&D, just to be sure. If you are infected, try and clean it up, and post the log to this site.

Let us know when you get all of that squared away,
Ben

Jonathan_King · 16 Jul 2010

Network related errors are often caused by Anti-virus. I suggest removing AVG for the time being: http://download.avg.com/filedir/util...avgremover.exe

Replace it with MSE: http://www.microsoft.com/security_essentials

Your Conextant Modem drivers are outdated:

Code:

HSX_CNXT.sys Fri Dec 22 14:48:52 2006
HSX_DPV.sys  Fri Dec 22 14:50:21 2006
HSXHWAZL.sys Fri Dec 22 14:49:02 2006

This is your nVidia network adapter driver:

Code:

nvm62x32.sys Fri Oct 17 17:00:39 2008

As you can see, it should be updated.

Please keep us posted.

scottmodha · 16 Jul 2010

Hi guys.

I have removed AVG and installed MSE.

is it really necessary for me to update my connextant drivers, and the nvidia ones?

I have no idea whatsoever why it shut down originally, there are issues with my battery, possibly that?

all i really want to do is get my wireless working again, I have run malware and Spybot S&D and removed some bits, but no result

Scott

Jonathan_King · 16 Jul 2010

You can try taking one suggestion at a time. If it doesn't work, move on to the next driver, etc.