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Windows 7: crashing and bsod


16 Jul 2010   #1

windows 7 32 bits
 
 
crashing and bsod

Hi there i posted earlier about a kernel 41 errors followed by a bsod. I got told to upload a windows 7 bsod report so here it is, any help will be gladly appreciated.

addition info about windows 7...
- x86 32 bit.
- Windows vista came with the laptop but i bought a upgrade version of windows 7.
- Vista was OEM and windows 7 was retail and installed personally
- laptop was bought 7 months ago at the start of January
- windows 7 has been on it since i got the laptop.


My System SpecsSystem Spec
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16 Jul 2010   #2

Windows 7 Home Premium 64bit
 
 

mrlee,
Have you gone thru and updated all drivers?
More help will be along the way.

Welcome to 7 Forums!
My System SpecsSystem Spec
16 Jul 2010   #3

windows 7 32 bits
 
 

got most but ill have a search for more up to date ones. thanks for the quick response, btw you don't need to call me mrlee (just picked it cause i couldn't think of a name) Steven is fine, mr lee makes me feel like me 50 year old dad. =)
My System SpecsSystem Spec
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16 Jul 2010   #4

Windows 7 Professional x64
 
 

I wonder if Kaspersky is causing the problem. Please remove it with this tool: http://support.kaspersky.com/downloa...vremover10.zip

Replace it with MSE: http://www.microsoft.com/security_essentials

Your Intel storage drivers are outdated, that could also be the problem. Please install the latest drivers from the manufacturer's site.

Also update your Adaptec drivers.
My System SpecsSystem Spec
16 Jul 2010   #5

windows 7 32 bits
 
 

thanks for the help mate, am having abit of trouble finding the drivers to update. any chance you can help me?
My System SpecsSystem Spec
16 Jul 2010   #6

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
16 Jul 2010   #7

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by mrlee View Post
thanks for the help mate, am having abit of trouble finding the drivers to update. any chance you can help me?
Sure, just go to the computer manufacturer's site, and input your model and browse the Drivers section.

Drivers is often found in the Support section.
My System SpecsSystem Spec
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 crashing and bsod




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