Crashing After Turning off Monitor

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  1. Posts : 23
    Win 7 Pro 64 bit
       #1

    Crashing After Turning off Monitor


    Using Win 7 Pro 64bit. Every time I turn off the monitor I either see a blank screen, or the taskbar is gone or the PC is in terminal sleep (can't be awakened). I usually have to reboot. If I leave the monitor on, these things don't happen. Any hints as to why this might occur?

    Thanks.

    PRS
      My Computer


  2. Posts : 1,299
    Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
       #2

    Hi PRS,

    Please post your System Specs, and describe your setup for us. Are you using a monitor with an open laptop, in a dual-screen configuration? Or is the monitor your only screen?

    Cheers,

    Walker
    Windows Outreach Team
      My Computer


  3. Posts : 23
    Win 7 Pro 64 bit
    Thread Starter
       #3

    Windows Experience Index - 5.8
    Processor - Intel Core 2 CPU 6700@2.66 GHZ
    64 bit OS (Win 7 Prof)
    Computer Dell XPS-720
    RAM - 4.0 GB
    Mobo - Dell
    nVidia GeForce 7950 GX2
    Monitor - SynchMaster 214T
      My Computer


  4. Posts : 23
    Win 7 Pro 64 bit
    Thread Starter
       #4

    Dell XPS-720
    Win 7 Pro 64 bit
    Intel Cor 2 6700@2.66GHz
    Dell Mobo
    4GB RAM
    nVidea GeForce 7950 GX2
    Creative SB X-Fi
    SyncMaster 214T monitor (not using laptop)
    1600x1200 (Native)
      My Computer


  5. Posts : 1,299
    Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
       #5

    prsnrs said:
    Every time I turn off the monitor I either see a blank screen, or the taskbar is gone or the PC is in terminal sleep (can't be awakened). I usually have to reboot. If I leave the monitor on, these things don't happen.
    Do you mean every time you turn off the monitor and then try to turn it back on, you experience those things?

    Is it a new monitor? New graphics card? Have you updated your nVidia drivers recently?

    Cheers,

    Walker
    Windows Outreach Team
      My Computer


  6. Posts : 23
    Win 7 Pro 64 bit
    Thread Starter
       #6

    Crashing after turning off monitor


    Dear Walker,

    Yes. Everytime I turn off the monitor this happens. I've not timed it, but it takes several minutes. For example, I shut the monitor off for lunch. When I return it's in it's irretrievable sleep mode. This does not happen in the Sleep Mode.

    It's not a brand new monitor.

    I'm using the same graphics card that came with the computer.

    I used NFR (Nasty File Remover) to delete everybit of the previous nVidia drivers. Then I installed a fresh copy.

    There are some posts that suggest that large SATA hard drives might be the problem. Mine are in the 250GB range.

    The big clue for someone is that none of this happens in the safe mode.

    Thanks.

    Phil
      My Computer


  7. Posts : 23
    Win 7 Pro 64 bit
    Thread Starter
       #7

    b00st3d had several solutions that seemed to work.

    Suggested going to Advance Power Settings and disable "Allow wake timers" and "USB selective suspend setting."

    I'm not sure why, but it seems to have worked after the monitor is off for 5 minutes. Next I'll try 30 mins, then several hours.

    PRS
      My Computer


  8. Posts : 23
    Win 7 Pro 64 bit
    Thread Starter
       #8

    The computer no longer goes into deep sleep but the task bar disappears. I can get it back by logging off and on.

    PRS
      My Computer


  9. Posts : 1,299
    Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
       #9

    Huh, well it sounds like you have solved the bigger issue and replaced it with a minor one. That's a start :)

    Here's a possible solution if there's conflict with any screensavers you're running: Taskbar disappears after sleep mode...

    And if it's a shell problem, here's a batch file you can create that will relaunch explorer.exe when you run it after the Taskbar disappears:
    1. Open Notepad and type in these two lines.
    Code:
    taskkill /F /IM explorer.exe
    start explorer.exe
    2. Save the file as whatever.bat.
    Cheers to Alehbye for that. Not a permanent solution but a possible quick fix until we find one.

    Walker
    Windows Outreach Team
      My Computer


  10. Posts : 23
    Win 7 Pro 64 bit
    Thread Starter
       #10

    Unfortunately, the hotfix didn't work. Desktop was in irretrievable deep sleep. Needed to do a hard reboot.

    PRS
      My Computer


 
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