Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random Crash sysdata.xml

17 Jul 2010   #1
hexxon

Windows 7
 
 
Random Crash sysdata.xml

So here is the crash report:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 86DFF174
BCP2: 00000002
BCP3: 00000001
BCP4: 83410829
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\071710-19609-01.dmp
C:\Users\Rome\AppData\Local\Temp\WER-33216421-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I would appreciate help with this as soon as possible, please. I have an ati tv tuner card I believe the all in wonder, I am wondering if maybe a driver or that card is causing the issue. I am running Windows 7 32-bit, many thanks to the first person to answer my problem and all the contributors to solving the issue.


My System SpecsSystem Spec
.
17 Jul 2010   #2
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

Hi,

Please follow these instructions: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

Attach the .zip file to your next post in this thread.

Regards,
Reventon
My System SpecsSystem Spec
18 Jul 2010   #3
hexxon

Windows 7
 
 

minidump zip.
My System SpecsSystem Spec
.

18 Jul 2010   #4
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

Hi,

Please follow these instructions: http://www.sevenforums.com/crashes-d...tructions.html

It gives us a greater range of info and makes it much easier for us to help you.

Attach the .zip file to your next post in this thread.

Regards,
Reventon
My System SpecsSystem Spec
19 Jul 2010   #5
hexxon

Windows 7
 
 

Sorry about that, I should've figured there would be more to it. I also have some pc-6400 and I need to figure out if it will work on a 946gz. I don't have any options to set the timing in bios. Thanks for the help here's the correct file.
My System SpecsSystem Spec
19 Jul 2010   #6
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

Hi,

Code:
Built by: 7600.20655.x86fre.win7_ldr.100226-1909
Debug session time: Sat Jul 17 11:14:49.925 2010 (GMT+12)
System Uptime: 0 days 0:16:10.003
BugCheck A, {3303e09b, 2, 0, 830fad4d}
Probably caused by : cng.sys ( cng!GatherRandomKey+2d8 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Double check C:\Windows\Minidump for dump files and upload all of them... your event logs are saying that you have had a lot more BSODs than I have dump files for.

The above dump file blamed cng.sys which is part of the Microsoft Cryptography API. Do you have any idea what program of yours uses this driver? It is the most likely cause as it is a Kernel Mode driver (meaning it has more access to the lower levels of the system and if it has an error it can take the entire system down with it)

You have a few other probable causes that you can take care of, starting with the following out of date drivers:
Code:

2862WICB.sys Tue Jun 28 06:28:35 2005 (42C04553)
atinavrr.sys Fri Sep 08 09:46:24 2006 (45009330)
mdc8021x.sys Sat Nov 22 04:54:18 2003 (3FBE352A)
2862WICB.sys - Driver for your SMC USB wireless device. Update from here: SMC Networks - SUPPORT EN_USA

atinavrr.sys - Your ATI TV Tuner card. The driver for this is way out of date so update it ASAP if you want to keep using the card.

mdc8021x.sys - Also a wireless driver. This should theorectically be updated with the same updater as the first driver.

There are also a fair few graphics related apphangs (which happened while gaming) - so the problem could be not what it seems.

Take care of the above first, and see how it goes.

Regards,
Reventon
My System SpecsSystem Spec
19 Jul 2010   #7
hexxon

Windows 7
 
 

Well, I ordered a PCI wireless card for it. That smc adapter is so old and doesn't have any support past windows xp. I was thinking about taking the ati tv tuner card out, my screen is my tv so I already have cable. I don't know what uses cng.sys either.
My System SpecsSystem Spec
Reply

 Random Crash sysdata.xml




Thread Tools




Similar help and support threads
Thread Forum
Random Win7 BSOD/freeze (sysdata.xml)
Dear all, first of all - thanks for being here for everyone in need, itดs been a while since I tried fixing a machine and was truely happy to find such a unique and helpful community as yours: thank you! Now my problem, My girlfriendดs Zenbook UX31E just started to randomly crash on her,...
BSOD Help and Support
Random BSOD app/data--- wer sysdata.xml
This originally had x32 processor and has been changed to x64 a couple of days ago. I have ran suggested scan because the BSOD is rather random. After a fresh install of Windows Ultimate x64 I have installed all suggested updates from what I can see however still get this BSOD. Racking my brain...
BSOD Help and Support
BSOD System Crash For sysdata.xml
Find the attached .zip folder for BSOD sysdata.xml. Please Give A Solution.
BSOD Help and Support
Random Video hardware Error [sysdata.xml] [WERInternalMetadata.xml]
Laptop is Extensa 4230 Windows 7 Home Basic 32bit My laptop screen freezes randomly, sometimes it becomes operational after getting blackened for half a minute. Other times the screen just freezes, the cursor doesnt move, Task Manager doesnt open, nothing happens and I have to take out the...
BSOD Help and Support
BSOD crash minidump Sysdata.xml
Hello i've just installed Windows 7 ultimate x64 on my new PC and i have BSOD when i reboot. I post the repport .zip files. Can you help me pls?
BSOD Help and Support
Windows 7 32bit - BSOD crash minidump Sysdata.xml
Hi, I'm experiencing random screen freezes and reboots on my PC and was wondering if you could point me in the right direction of where the error(s) are and how to fix them? Thanks BSOD report att. System Info: AMD Athlon 64 x2 Dual Core Processor 4400+ 2.21 Ghz
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

ฉ Designer Media Ltd

All times are GMT -5. The time now is 17:38.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App